:root {
  color-scheme: light;
  --bg: #f7f8fb;
  --bg-soft: #f1f4f8;
  --surface: rgba(255, 255, 255, 0.88);
  --surface-solid: #ffffff;
  --surface-hover: #f8fafc;
  --text: #111827;
  --muted: #667085;
  --faint: #98a2b3;
  --line: #e5e7eb;
  --line-strong: #d0d5dd;
  --primary: #2563eb;
  --primary-soft: #eff6ff;
  --accent: #2563eb;
  --success: #15803d;
  --success-soft: #ecfdf3;
  --warning: #b54708;
  --warning-soft: #fffaeb;
  --danger: #b42318;
  --danger-soft: #fef3f2;
  --info: #026aa2;
  --info-soft: #f0f9ff;
  --shadow-sm: 0 1px 2px rgba(16, 24, 40, 0.06);
  --shadow-md: 0 14px 35px rgba(16, 24, 40, 0.08);
  --radius: 14px;
}

.task-dashboard-widgets {
  grid-template-columns: repeat(8, minmax(90px, 1fr));
  margin-bottom: 12px;
}
.task-kpi {
  min-height: 72px;
  padding: 10px;
  text-align: left;
}
.task-kpi strong {
  display: block;
  font-size: 20px;
  line-height: 1;
}
.task-kpi span {
  display: block;
  margin-top: 6px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
}
.task-workspace .ticket-workspace-list-panel {
  background: color-mix(in srgb, var(--surface) 78%, var(--bg));
}
.task-workspace-filters {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  max-height: 318px;
  overflow: auto;
}
.task-quick-filters {
  gap: 5px;
  padding: 8px 12px 4px;
}
.task-workspace-item {
  padding: 8px 9px;
}
.task-health-panel {
  display: grid;
  grid-template-columns: repeat(5, minmax(92px, 1fr));
  gap: 7px;
  margin: 12px 0;
}
.task-actions-panel {
  margin: 8px 0 10px;
  padding: 12px;
}
.task-action-grid {
  grid-template-columns: repeat(5, minmax(110px, 1fr));
}
.task-overview-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}
.task-subtask-form {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) minmax(140px, 180px) 140px auto;
  gap: 8px;
  align-items: end;
}
.task-subtask-form input,
.task-subtask-form select,
.task-workflow-modal input,
.task-workflow-modal select,
.task-workflow-modal textarea {
  min-height: 36px;
  padding: 8px 10px;
  border: 1px solid var(--line);
  border-radius: 9px;
  background: var(--surface-solid);
  color: var(--text);
  font: inherit;
}
.task-subtask-list {
  display: grid;
  gap: 8px;
  margin-top: 12px;
}
.task-subtask-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface);
}
.task-workflow-modal {
  display: grid;
  gap: 10px;
  max-width: 520px;
}
.task-workflow-modal label {
  display: grid;
  gap: 5px;
  color: var(--faint);
  font-size: 12px;
  font-weight: 800;
}

@media (max-width: 1100px) {
  .task-dashboard-widgets { grid-template-columns: repeat(4, minmax(0, 1fr)); }
  .task-health-panel { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .task-action-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

@media (max-width: 760px) {
  .task-dashboard-widgets,
  .task-health-panel,
  .task-overview-grid,
  .task-action-grid,
  .task-subtask-form {
    grid-template-columns: 1fr;
  }
}

/* Phase 13 enterprise polish: shared density, hierarchy, and calmer workspace surfaces. */
.surface-card,
.record-card,
.command-panel,
.metric-card,
.timeline-card,
.audit-card,
.file-card,
.workspace-overview-card,
.ticket-info-card {
  border-color: color-mix(in srgb, var(--line) 78%, transparent);
  box-shadow: 0 1px 2px rgba(16, 24, 40, 0.035);
}

.surface-card:hover,
.record-card:hover,
.file-card:hover {
  border-color: color-mix(in srgb, var(--primary) 18%, var(--line));
}

.toolbar {
  gap: 14px;
  margin-bottom: 12px;
}

.toolbar h3,
.ticket-workspace-detail-head h3,
.section-title h3 {
  letter-spacing: -0.015em;
}

.toolbar .muted,
.section-title .muted,
.ticket-workspace-detail-head .muted {
  max-width: 760px;
  line-height: 1.45;
}

.ticket-workspace {
  min-height: 610px;
  border-color: color-mix(in srgb, var(--line) 82%, transparent);
  border-radius: 16px;
  box-shadow: var(--shadow-sm);
}

.ticket-workspace-list-panel {
  background: color-mix(in srgb, var(--surface) 82%, var(--bg));
}

.ticket-workspace-detail-panel {
  padding: 14px 15px;
}

.ticket-workspace-detail-head {
  gap: 10px;
  padding-bottom: 11px;
}

.ticket-workspace-detail-head h3 {
  margin-bottom: 3px;
  font-size: 19px;
}

.ticket-workspace-list-tools {
  padding: 10px 10px 0;
}

.ticket-workspace-list-tools input {
  min-height: 36px;
  border-color: var(--line);
  box-shadow: inset 0 1px 0 rgba(16, 24, 40, 0.02);
}

.ticket-workspace-list {
  gap: 2px;
  padding: 6px;
}

.ticket-workspace-item,
.standard-workspace-item,
.asset-workspace-item,
.knowledge-workspace-item,
.vendor-workspace-item,
.contract-workspace-item {
  border-radius: 10px;
  transition: background .15s ease, border-color .15s ease, box-shadow .15s ease, transform .15s ease;
}

.ticket-workspace-item:hover,
.standard-workspace-item:hover,
.asset-workspace-item:hover,
.knowledge-workspace-item:hover,
.vendor-workspace-item:hover,
.contract-workspace-item:hover {
  background: color-mix(in srgb, var(--primary-soft) 45%, var(--surface-hover));
  transform: translateY(-1px);
}

.ticket-workspace-item.active,
.standard-workspace-item.active,
.asset-workspace-item.active,
.knowledge-workspace-item.active,
.vendor-workspace-item.active,
.contract-workspace-item.active {
  border-color: color-mix(in srgb, var(--primary) 36%, var(--line));
  background: color-mix(in srgb, var(--primary-soft) 76%, var(--surface-solid));
  box-shadow: inset 4px 0 0 var(--primary), 0 1px 2px rgba(37, 99, 235, 0.08);
}

.ticket-workspace-item.active strong,
.standard-workspace-item.active strong,
.asset-workspace-item.active strong,
.knowledge-workspace-item.active strong,
.vendor-workspace-item.active strong,
.contract-workspace-item.active strong {
  color: var(--text);
}

.workspace-ticket-subject,
.workspace-item-top strong {
  color: var(--text);
}

.workspace-ticket-meta,
.workspace-item-meta {
  line-height: 1.25;
}

.workspace-tabs {
  display: flex;
  gap: 2px;
  width: fit-content;
  max-width: 100%;
  overflow-x: auto;
  margin: 9px 0 12px;
  padding: 3px;
  border-color: color-mix(in srgb, var(--line) 72%, transparent);
  border-radius: 12px;
  background: color-mix(in srgb, var(--surface) 78%, var(--bg));
}

.workspace-tabs .tab {
  min-height: 32px;
  padding: 7px 11px;
  border-radius: 9px;
  color: var(--muted);
  font-weight: 800;
  white-space: nowrap;
}

.workspace-tabs .tab:hover {
  color: var(--primary);
  background: var(--primary-soft);
}

.workspace-tabs .tab.active {
  color: var(--primary);
  background: var(--primary-soft);
  box-shadow: inset 0 -2px 0 var(--primary);
}

.detail-head-actions {
  gap: 6px;
}

.detail-head-actions .btn,
.record-card-actions .btn,
.workspace-quick-actions .btn,
.asset-action-grid .btn {
  min-height: 32px;
  padding: 6px 10px;
  font-size: 12px;
}

.asset-actions-panel,
.contract-actions-panel,
.vendor-actions-panel,
.knowledge-actions-panel,
.task-actions-panel {
  padding: 11px;
  border-color: color-mix(in srgb, var(--line) 80%, transparent);
  background: color-mix(in srgb, var(--surface) 88%, var(--bg));
}

.asset-actions-panel .section-title,
.contract-actions-panel .section-title,
.vendor-actions-panel .section-title,
.knowledge-actions-panel .section-title,
.task-actions-panel .section-title {
  margin-bottom: 8px;
}

.asset-actions-panel .section-title .muted,
.contract-actions-panel .section-title .muted,
.vendor-actions-panel .section-title .muted,
.knowledge-actions-panel .section-title .muted,
.task-actions-panel .section-title .muted {
  display: none;
}

.asset-action-grid,
.contract-action-grid,
.vendor-action-grid,
.knowledge-action-grid,
.task-action-grid {
  gap: 7px;
}

.ticket-info-card,
.detail-field {
  border-color: color-mix(in srgb, var(--line) 70%, transparent);
  background: color-mix(in srgb, var(--surface-solid) 88%, var(--surface));
}

.ticket-info-card small,
.detail-field small {
  color: var(--faint);
  font-size: 10px;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.ticket-info-card strong,
.detail-field strong {
  font-size: 12px;
}

.badge.success,
.badge.active,
.badge.completed,
.badge.done {
  background: var(--success-soft);
  color: var(--success);
}

.badge.info,
.badge.open,
.badge.in_progress,
.badge.progress {
  background: var(--info-soft);
  color: var(--info);
}

.badge.warning,
.badge.waiting,
.badge.expiring {
  background: var(--warning-soft);
  color: var(--warning);
}

.badge.danger,
.badge.critical,
.badge.overdue,
.badge.lost,
.badge.breached {
  background: var(--danger-soft);
  color: var(--danger);
}

.badge.neutral,
.badge.archived,
.badge.inactive,
.badge.muted {
  background: var(--bg-soft);
  color: var(--muted);
}

.empty-state {
  gap: 8px;
  padding: 22px;
  border: 1px dashed color-mix(in srgb, var(--line-strong) 70%, transparent);
  border-radius: 14px;
  background: color-mix(in srgb, var(--surface) 70%, var(--bg));
  text-align: center;
}

.empty-state svg {
  width: 28px;
  height: 28px;
  color: var(--primary);
}

.modal,
.confirm-card {
  border-radius: 16px;
  box-shadow: 0 24px 70px rgba(16, 24, 40, 0.18);
}

.modal-fields {
  gap: 12px;
}

.modal-actions {
  position: sticky;
  bottom: 0;
  z-index: 2;
  margin: 12px -2px -2px;
  padding-top: 10px;
  border-top: 1px solid var(--line);
  background: linear-gradient(180deg, color-mix(in srgb, var(--surface-solid) 60%, transparent), var(--surface-solid));
}

.form-error:not([hidden]) {
  padding: 9px 10px;
  border: 1px solid color-mix(in srgb, var(--danger) 24%, var(--line));
  border-radius: 10px;
  background: var(--danger-soft);
  color: var(--danger);
  font-size: 12px;
  font-weight: 750;
}

.dashboard-metric,
.focus-card,
.dashboard-chart-row {
  border-color: color-mix(in srgb, var(--line) 78%, transparent);
  box-shadow: none;
}

.knowledge-state-grid,
.knowledge-action-grid {
  gap: 8px;
}

.knowledge-content-card,
.knowledge-reading-view {
  max-width: 980px;
}

.knowledge-health-card,
.knowledge-state-grid .ticket-info-card {
  min-height: auto;
}

.task-more-filters {
  margin: 0 12px 8px;
}

.task-more-filters summary {
  display: inline-flex;
  align-items: center;
  min-height: 30px;
  padding: 5px 9px;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  background: var(--surface-solid);
  font-size: 12px;
  font-weight: 800;
  cursor: pointer;
}

.task-more-filters[open] summary {
  color: var(--primary);
  background: var(--primary-soft);
  border-color: color-mix(in srgb, var(--primary) 30%, var(--line));
}

.task-workspace-filters.advanced {
  margin-top: 8px !important;
  padding: 0 !important;
  max-height: none;
}

.task-dashboard-widgets {
  gap: 8px;
}

.task-kpi {
  border-radius: 12px;
}

/* Phase 13B: visible Tasks workspace redesign. Scoped to Tasks only. */
.task-workspace-hero {
  position: relative;
  overflow: hidden;
  align-items: center;
  padding: 18px 20px;
  border: 1px solid color-mix(in srgb, var(--primary) 16%, var(--line));
  border-radius: 20px;
  background:
    radial-gradient(circle at top left, color-mix(in srgb, var(--primary) 15%, transparent), transparent 36%),
    linear-gradient(135deg, color-mix(in srgb, var(--surface-solid) 90%, var(--primary-soft)), var(--surface-solid));
  box-shadow: 0 18px 48px rgba(37, 99, 235, 0.09);
}

.task-workspace-hero h3 {
  font-size: 28px;
  letter-spacing: -0.04em;
}

.task-primary-action {
  min-height: 42px;
  padding-inline: 18px;
  border-radius: 999px;
  box-shadow: 0 12px 24px rgba(37, 99, 235, 0.22);
}

.task-dashboard-widgets {
  padding: 10px;
  border: 1px solid color-mix(in srgb, var(--primary) 10%, var(--line));
  border-radius: 18px;
  background: color-mix(in srgb, var(--surface-solid) 80%, var(--primary-soft));
}

.task-dashboard-widgets .task-kpi {
  border: 1px solid color-mix(in srgb, var(--primary) 10%, var(--line));
  background: var(--surface-solid);
  transition: transform .14s ease, border-color .14s ease, box-shadow .14s ease;
}

.task-dashboard-widgets .task-kpi:hover {
  transform: translateY(-2px);
  border-color: color-mix(in srgb, var(--primary) 32%, var(--line));
  box-shadow: 0 14px 30px rgba(16, 24, 40, 0.08);
}

.task-workspace {
  gap: 14px;
  padding: 14px;
  border: 1px solid color-mix(in srgb, var(--primary) 12%, var(--line));
  border-radius: 24px;
  background:
    linear-gradient(180deg, color-mix(in srgb, var(--primary-soft) 42%, transparent), transparent 260px),
    color-mix(in srgb, var(--bg) 84%, var(--surface-solid));
  box-shadow: 0 24px 60px rgba(15, 23, 42, 0.08);
}

.task-workspace .ticket-workspace-list-panel {
  border: 1px solid color-mix(in srgb, var(--primary) 12%, var(--line));
  border-radius: 20px;
  background: color-mix(in srgb, var(--surface-solid) 92%, var(--primary-soft));
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.55);
}

.task-workspace .ticket-workspace-list-tools {
  position: sticky;
  top: 0;
  z-index: 3;
  padding: 14px;
  background: linear-gradient(180deg, var(--surface-solid), color-mix(in srgb, var(--surface-solid) 82%, transparent));
}

.task-workspace .ticket-workspace-list-tools input {
  min-height: 42px;
  border-radius: 14px;
  border-color: color-mix(in srgb, var(--primary) 16%, var(--line));
  background: var(--surface-solid);
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.04);
}

.task-quick-filters {
  padding-inline: 14px;
  gap: 7px;
}

.task-quick-filters .filter-chip {
  border-radius: 999px;
  border-color: color-mix(in srgb, var(--primary) 14%, var(--line));
  background: var(--surface-solid);
  font-weight: 800;
}

.task-quick-filters .filter-chip.active {
  border-color: color-mix(in srgb, var(--primary) 45%, var(--line));
  background: var(--primary-soft);
  color: var(--primary);
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--primary) 14%, transparent);
}

.task-workspace .task-workspace-filters {
  margin: 10px 14px 6px;
  padding: 10px;
  border: 1px solid color-mix(in srgb, var(--line) 72%, transparent);
  border-radius: 16px;
  background: color-mix(in srgb, var(--surface-solid) 84%, transparent);
}

.task-more-filters {
  margin-inline: 14px;
}

.task-more-filters summary {
  min-height: 34px;
  padding-inline: 12px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.04);
}

.task-workspace .ticket-workspace-list {
  padding: 10px 14px 16px;
  gap: 9px;
}

.task-workspace-item {
  display: grid;
  gap: 9px;
  padding: 12px;
  border: 1px solid color-mix(in srgb, var(--line) 78%, transparent);
  border-radius: 16px;
  background: var(--surface-solid);
  box-shadow: 0 1px 2px rgba(16, 24, 40, 0.04);
  transition: transform .14s ease, border-color .14s ease, background .14s ease, box-shadow .14s ease;
}

.task-workspace-item:hover {
  transform: translateY(-1px);
  border-color: color-mix(in srgb, var(--primary) 30%, var(--line));
  box-shadow: 0 16px 32px rgba(15, 23, 42, 0.08);
}

.task-workspace-item.active {
  border-color: color-mix(in srgb, var(--primary) 58%, var(--line));
  background: linear-gradient(135deg, var(--primary-soft), var(--surface-solid));
  box-shadow: 0 16px 38px rgba(37, 99, 235, 0.16);
}

.task-workspace-item.active::before {
  width: 4px;
  border-radius: 999px;
  background: var(--primary);
}

.task-card-main {
  display: grid;
  gap: 5px;
  min-width: 0;
}

.task-card-main .workspace-ticket-subject {
  font-size: 14px;
  font-weight: 850;
  line-height: 1.25;
  color: var(--text);
}

.task-card-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.task-workspace-item .workspace-ticket-meta {
  color: var(--muted);
  font-size: 11px;
}

.task-workspace-item .workspace-ticket-indicators {
  gap: 5px;
}

.task-workspace-item .workspace-indicator {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  max-width: 100%;
  padding: 4px 7px;
  border-radius: 999px;
  background: var(--bg-soft);
  color: var(--muted);
  font-size: 11px;
  font-weight: 750;
}

.task-workspace-item .workspace-indicator svg {
  width: 12px;
  height: 12px;
}

.task-workspace-item .workspace-indicator.critical {
  background: var(--danger-soft);
  color: var(--danger);
}

.task-workspace .ticket-workspace-detail-panel {
  border: 1px solid color-mix(in srgb, var(--primary) 10%, var(--line));
  border-radius: 22px;
  background: color-mix(in srgb, var(--surface-solid) 96%, var(--primary-soft));
  box-shadow: 0 20px 48px rgba(15, 23, 42, 0.08);
}

.task-detail-head {
  padding: 22px 22px 14px;
  border-bottom: 0;
  background:
    radial-gradient(circle at right top, color-mix(in srgb, var(--primary) 14%, transparent), transparent 30%),
    linear-gradient(180deg, color-mix(in srgb, var(--primary-soft) 54%, transparent), transparent);
}

.task-detail-title-block h3 {
  max-width: 780px;
  font-size: 27px;
  line-height: 1.12;
  letter-spacing: -0.04em;
}

.task-detail-badges {
  align-items: flex-start;
}

.task-detail-badges .badge {
  padding: 7px 10px;
  border-radius: 999px;
  font-size: 12px;
}

.task-key-info-row {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px;
  padding: 0 22px 12px;
}

.task-key-info-card {
  display: flex;
  gap: 10px;
  align-items: center;
  min-width: 0;
  padding: 12px;
  border: 1px solid color-mix(in srgb, var(--primary) 10%, var(--line));
  border-radius: 16px;
  background: var(--surface-solid);
}

.task-key-info-card > span {
  display: inline-grid;
  place-items: center;
  width: 32px;
  height: 32px;
  flex: 0 0 auto;
  border-radius: 10px;
  background: var(--primary-soft);
  color: var(--primary);
}

.task-key-info-card svg {
  width: 16px;
  height: 16px;
}

.task-key-info-card small {
  display: block;
  color: var(--muted);
  font-size: 10px;
  font-weight: 850;
  text-transform: uppercase;
  letter-spacing: .04em;
}

.task-key-info-card strong {
  display: block;
  overflow: hidden;
  color: var(--text);
  font-size: 13px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.task-health-panel {
  margin: 0 22px 12px;
  padding: 10px;
  border: 1px solid color-mix(in srgb, var(--line) 72%, transparent);
  border-radius: 18px;
  background: color-mix(in srgb, var(--bg-soft) 68%, var(--surface-solid));
}

.task-health-panel .ticket-info-card {
  min-height: 66px;
  border-radius: 14px;
  background: var(--surface-solid);
}

.task-actions-panel {
  margin: 0 22px 14px;
  border-radius: 18px;
  background: var(--surface-solid);
}

.task-action-row,
.task-action-primary,
.task-secondary-actions > div {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.task-action-row {
  justify-content: space-between;
}

.task-action-primary .btn,
.task-secondary-actions .btn {
  min-height: 34px;
  border-radius: 999px;
}

.task-secondary-actions {
  position: relative;
}

.task-secondary-actions summary {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 7px 12px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-solid);
  color: var(--muted);
  font-size: 12px;
  font-weight: 850;
  cursor: pointer;
}

.task-secondary-actions[open] summary {
  color: var(--primary);
  border-color: color-mix(in srgb, var(--primary) 35%, var(--line));
  background: var(--primary-soft);
}

.task-secondary-actions > div {
  position: absolute;
  right: 0;
  top: calc(100% + 8px);
  z-index: 10;
  width: 230px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface-solid);
  box-shadow: 0 18px 42px rgba(15, 23, 42, 0.14);
}

.task-secondary-actions > div .btn {
  justify-content: flex-start;
  width: 100%;
}

.task-workspace .workspace-tabs {
  margin: 0 22px;
  padding: 5px;
  border: 1px solid color-mix(in srgb, var(--primary) 12%, var(--line));
  border-radius: 15px;
  background: color-mix(in srgb, var(--bg-soft) 72%, var(--surface-solid));
}

.task-workspace .workspace-tabs .tab {
  position: relative;
  min-height: 38px;
  border-radius: 11px;
  font-weight: 850;
}

.task-workspace .workspace-tabs .tab.active {
  background: var(--primary-soft);
  color: var(--primary);
  box-shadow: inset 0 -3px 0 var(--primary);
}

.task-workspace .ticket-workspace-detail-body {
  padding: 16px 22px 22px;
}

.task-overview-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 12px;
}

.task-overview-card {
  grid-column: span 3;
  border-radius: 18px;
  background: var(--surface-solid);
}

.task-overview-card:nth-child(5) {
  grid-column: span 6;
}

.task-overview-card .detail-grid {
  gap: 10px;
}

.task-overview-card .detail-field {
  border-radius: 13px;
  background: color-mix(in srgb, var(--bg-soft) 62%, var(--surface-solid));
}

.task-subtasks-panel,
.task-notes-panel {
  border-radius: 18px;
  background: var(--surface-solid);
}

.task-subtask-form {
  padding: 10px;
  border: 1px solid color-mix(in srgb, var(--line) 72%, transparent);
  border-radius: 16px;
  background: color-mix(in srgb, var(--bg-soft) 64%, var(--surface-solid));
}

.task-subtask-card {
  justify-content: flex-start;
  padding: 12px;
  border-radius: 14px;
  background: var(--surface-solid);
}

.task-subtask-card > div {
  flex: 1 1 auto;
}

.task-check-dot {
  display: inline-grid;
  place-items: center;
  width: 22px;
  height: 22px;
  flex: 0 0 auto;
  border: 2px solid color-mix(in srgb, var(--primary) 28%, var(--line));
  border-radius: 999px;
  color: var(--surface-solid);
}

.task-check-dot.done {
  border-color: var(--success);
  background: var(--success);
}

.task-check-dot svg {
  width: 13px;
  height: 13px;
}

.task-note-bubble {
  margin-bottom: 12px;
  padding: 14px;
  border: 1px solid color-mix(in srgb, var(--primary) 12%, var(--line));
  border-radius: 16px;
  background: color-mix(in srgb, var(--primary-soft) 36%, var(--surface-solid));
}

.task-note-bubble p {
  margin: 7px 0 0;
  color: var(--muted);
  line-height: 1.6;
}

.task-related-grid {
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.task-linked-card {
  border-radius: 18px;
  background: var(--surface-solid);
}

.task-workspace .file-card {
  border-radius: 16px;
  background: var(--surface-solid);
}

.task-timeline-feed {
  display: grid;
  gap: 10px;
}

.task-timeline-card {
  border: 1px solid color-mix(in srgb, var(--line) 74%, transparent);
  border-radius: 16px;
  background: var(--surface-solid);
}

.task-workspace .empty-state {
  border: 1px dashed color-mix(in srgb, var(--primary) 26%, var(--line));
  border-radius: 18px;
  background: color-mix(in srgb, var(--primary-soft) 38%, var(--surface-solid));
}

@media (max-width: 1200px) {
  .task-key-info-row { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .task-overview-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .task-overview-card,
  .task-overview-card:nth-child(5) { grid-column: auto; }
}

@media (max-width: 860px) {
  .task-workspace { padding: 10px; }
  .task-key-info-row,
  .task-health-panel,
  .task-actions-panel,
  .task-workspace .workspace-tabs {
    margin-inline: 14px;
  }
  .task-key-info-row,
  .task-overview-grid {
    grid-template-columns: 1fr;
  }
  .task-detail-head,
  .task-workspace .ticket-workspace-detail-body {
    padding-inline: 14px;
  }
  .task-secondary-actions > div {
    position: static;
    margin-top: 8px;
    width: 100%;
  }
}

body.dark {
  color-scheme: dark;
  --bg: #09090b;
  --bg-soft: #111113;
  --surface: rgba(24, 24, 27, 0.82);
  --surface-solid: #18181b;
  --surface-hover: #202024;
  --text: #fafafa;
  --muted: #a1a1aa;
  --faint: #71717a;
  --line: #27272a;
  --line-strong: #3f3f46;
  --primary: #60a5fa;
  --primary-soft: rgba(37, 99, 235, 0.18);
  --accent: #60a5fa;
  --success: #86efac;
  --success-soft: rgba(21, 128, 61, 0.18);
  --warning: #fbbf24;
  --warning-soft: rgba(180, 83, 9, 0.2);
  --danger: #f87171;
  --danger-soft: rgba(180, 35, 24, 0.2);
  --info: #7dd3fc;
  --info-soft: rgba(2, 132, 199, 0.18);
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.28);
  --shadow-md: 0 18px 50px rgba(0, 0, 0, 0.32);
}

* {
  box-sizing: border-box;
}

html {
  background: var(--bg);
}

body {
  min-height: 100vh;
  margin: 0;
  color: var(--text);
  background:
    radial-gradient(circle at top left, rgba(37, 99, 235, 0.08), transparent 32rem),
    linear-gradient(180deg, var(--bg), var(--bg-soft));
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Tahoma, Arial, sans-serif;
  font-size: 14px;
}

body.rtl {
  direction: rtl;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  border: 0;
  cursor: pointer;
}

.hidden {
  display: none !important;
}

.auth-splash {
  min-height: 100vh;
  display: grid;
  place-items: center;
  background: radial-gradient(circle at 20% 10%, rgba(37,99,235,.12), transparent 28rem), linear-gradient(135deg, var(--bg), var(--bg-soft));
}

.auth-splash-card {
  display: grid;
  gap: 10px;
  justify-items: center;
  padding: 24px 28px;
  border: 1px solid var(--border);
  border-radius: 22px;
  background: var(--surface-solid);
  box-shadow: var(--shadow-md);
  color: var(--text);
}

.auth-splash-card small {
  color: var(--muted);
}

body:not(.auth-loading) .auth-splash {
  display: none;
}

.employee-filter-reset {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin: -4px 0 14px;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  color: var(--muted);
}

.employee-task-filter-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0 0 14px;
}

.employee-task-filter-chips .filter-chip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.employee-task-filter-chips .filter-chip span {
  min-width: 22px;
  padding: 2px 7px;
  border-radius: 999px;
  background: var(--surface-elevated);
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
}

.employee-task-filter-chips .filter-chip.active span {
  background: rgba(255,255,255,.55);
  color: currentColor;
}

.muted,
.hint,
small {
  color: var(--muted);
}

.hint {
  font-size: 12px;
  line-height: 1.6;
}

.eyebrow {
  margin: 0 0 6px;
  color: var(--primary);
  font-size: 11px;
  font-weight: 750;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

h1 {
  margin-bottom: 16px;
  font-size: clamp(42px, 7vw, 78px);
  letter-spacing: -0.045em;
  line-height: 0.95;
}

h2 {
  margin: 0;
  font-size: 30px;
  letter-spacing: -0.03em;
}

h3 {
  margin-bottom: 12px;
  font-size: 16px;
  letter-spacing: -0.015em;
}

svg {
  width: 18px;
  height: 18px;
  stroke-width: 2;
}

.login-shell {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 32px;
}

.login-panel {
  width: min(1080px, 100%);
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  gap: 22px;
}

.login-copy,
.auth-card,
.surface-card {
  border: 1px solid var(--line);
  border-radius: 24px;
  background: var(--surface);
  box-shadow: var(--shadow-md);
  backdrop-filter: blur(18px);
}

.login-copy {
  min-height: 540px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  padding: 38px;
  overflow: hidden;
}

.login-copy::after {
  content: "";
  height: 220px;
  border: 1px solid var(--line);
  border-radius: 24px;
  background:
    linear-gradient(135deg, rgba(37, 99, 235, 0.18), transparent),
    repeating-linear-gradient(90deg, transparent 0 38px, rgba(148, 163, 184, 0.14) 39px 40px),
    repeating-linear-gradient(0deg, transparent 0 38px, rgba(148, 163, 184, 0.14) 39px 40px);
}

.auth-card {
  align-self: center;
  display: grid;
  gap: 18px;
  padding: 28px;
}

.product-mark,
.logo {
  display: grid;
  place-items: center;
  color: #fff;
  background: linear-gradient(135deg, #111827, #2563eb);
  font-weight: 850;
}

.product-mark {
  width: 58px;
  height: 58px;
  margin-bottom: 40px;
  border-radius: 18px;
}

.login-pills {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 28px;
}

.login-pills span {
  padding: 8px 12px;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  background: var(--surface-solid);
  font-size: 12px;
  font-weight: 650;
}

label {
  display: grid;
  gap: 7px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

input,
select,
textarea {
  width: 100%;
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 10px;
  color: var(--text);
  outline: 0;
  background: var(--surface-solid);
  padding: 9px 11px;
  transition: border-color 0.16s ease, box-shadow 0.16s ease, background 0.16s ease;
}

input:focus,
select:focus,
textarea:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 4px var(--primary-soft);
}

textarea {
  min-height: 94px;
  resize: vertical;
}

.btn,
.icon-btn,
.profile-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 38px;
  border: 1px solid transparent;
  border-radius: 10px;
  font-weight: 700;
  transition: transform 0.14s ease, background 0.14s ease, border-color 0.14s ease, color 0.14s ease;
}

.btn:hover,
.icon-btn:hover,
.profile-button:hover {
  transform: translateY(-1px);
}

.btn {
  padding: 9px 13px;
}

.btn-primary {
  color: #fff;
  background: #111827;
  box-shadow: var(--shadow-sm);
}

.large-submit {
  width: 100%;
  min-height: 48px;
  margin-top: 6px;
  font-size: 15px;
}

body.dark .btn-primary {
  color: #111827;
  background: #fafafa;
}

.btn-secondary,
.icon-btn {
  color: var(--text);
  background: var(--surface-solid);
  border-color: var(--line);
}

.btn-danger {
  color: var(--danger);
  background: var(--danger-soft);
  border-color: rgba(180, 35, 24, 0.18);
}

.btn-warning {
  color: var(--warning);
  background: var(--warning-soft);
  border-color: rgba(180, 83, 9, 0.2);
}

.app {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 280px minmax(0, 1fr);
}

.sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  overflow: auto;
  padding: 18px 14px;
  border-right: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.7);
  backdrop-filter: blur(18px);
}

body.dark .sidebar {
  background: rgba(9, 9, 11, 0.72);
}

body.rtl .sidebar {
  border-right: 0;
  border-left: 1px solid var(--line);
}

.brand {
  display: flex;
  align-items: center;
  gap: 11px;
  min-height: 54px;
  padding: 8px 10px 20px;
}

.brand strong {
  display: block;
  letter-spacing: -0.015em;
}

.brand small {
  display: block;
  margin-top: 2px;
  font-size: 12px;
}

.logo {
  width: 38px;
  height: 38px;
  flex: 0 0 auto;
  border-radius: 12px;
  font-size: 13px;
}

nav {
  display: grid;
  gap: 14px;
}

.nav-section {
  display: grid;
  gap: 5px;
}

.nav-section-toggle {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 8px 10px;
  color: var(--faint);
  background: transparent;
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.nav-section-items {
  display: grid;
  gap: 3px;
}

.nav-btn {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 11px;
  border-radius: 11px;
  color: var(--muted);
  background: transparent;
  text-align: start;
  font-weight: 680;
}

.nav-btn svg {
  width: 17px;
  height: 17px;
}

.nav-btn.active,
.nav-btn:hover {
  color: var(--text);
  background: var(--surface-solid);
  box-shadow: var(--shadow-sm);
}

.main {
  min-width: 0;
  padding: 18px 24px 36px;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 5;
  display: grid;
  gap: 16px;
  margin: -18px -24px 22px;
  padding: 18px 24px;
  border-bottom: 1px solid var(--line);
  background: rgba(247, 248, 251, 0.82);
  backdrop-filter: blur(18px);
}

body.dark .topbar {
  background: rgba(9, 9, 11, 0.78);
}

.topbar-row,
.title-row,
.toolbar,
.table-footer,
.modal-head,
.modal-actions,
.detail-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.modal-actions {
  position: sticky;
  bottom: -20px;
  z-index: 1;
  margin: 8px -20px -20px;
  padding: 12px 20px 14px;
  border-top: 1px solid var(--line);
  background: var(--surface-solid);
}

.employee-request-modal .modal-actions,
.employee-task-modal .modal-actions {
  position: static;
  margin: 0;
  padding: 0;
  border-top: 0;
  background: transparent;
}

.breadcrumbs {
  color: var(--muted);
  font-size: 13px;
  font-weight: 650;
}

.top-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.icon-btn {
  width: 38px;
  padding: 0;
  position: relative;
}

.icon-btn.has-dot::after {
  content: "";
  position: absolute;
  top: 9px;
  right: 9px;
  width: 8px;
  height: 8px;
  border: 2px solid var(--surface-solid);
  border-radius: 999px;
  background: #ef4444;
}

.counter {
  position: absolute;
  top: -6px;
  right: -6px;
  min-width: 18px;
  height: 18px;
  display: grid;
  place-items: center;
  border: 2px solid var(--surface-solid);
  border-radius: 999px;
  color: #fff;
  background: #ef4444;
  font-size: 10px;
  font-weight: 850;
}

.profile-button {
  min-width: 190px;
  justify-content: flex-start;
  padding: 5px 9px;
  color: var(--text);
  background: var(--surface-solid);
  border-color: var(--line);
}

.profile-button strong,
.profile-button small {
  display: block;
  line-height: 1.2;
  text-align: start;
}

.avatar {
  width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: #fff;
  background: linear-gradient(135deg, #2563eb, #7c3aed);
  font-size: 11px;
  font-weight: 800;
}

.global-search {
  width: min(520px, 48vw);
  display: flex;
  align-items: center;
  gap: 9px;
  color: var(--muted);
  background: var(--surface-solid);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 0 12px;
  box-shadow: var(--shadow-sm);
}

.global-search input {
  min-height: 42px;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.grid {
  display: grid;
  gap: 12px;
}

.grid.cards {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.grid.two {
  grid-template-columns: minmax(0, 1.2fr) minmax(320px, 0.8fr);
}

.card,
.table-wrap,
.panel,
.detail-panel {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}

.card,
.panel {
  padding: 18px;
}

.metric {
  position: relative;
  overflow: hidden;
  text-align: start;
}

.metric::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: var(--primary);
  opacity: 0.38;
}

.metric::after {
  content: "";
  position: absolute;
  inset: auto -18px -40px auto;
  width: 120px;
  height: 120px;
  border-radius: 999px;
  background: var(--primary-soft);
}

.metric-top {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: var(--muted);
  font-weight: 650;
}

.metric strong {
  display: block;
  margin-top: 12px;
  font-size: 36px;
  letter-spacing: -0.04em;
}

.metric small {
  display: block;
  margin-top: 8px;
}

.toolbar {
  align-items: flex-start;
  margin-bottom: 14px;
}

.filters {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.filters input,
.filters select {
  width: auto;
  min-width: 190px;
}

.table-wrap {
  overflow: hidden;
}

.table-scroll {
  overflow: auto;
}

table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
}

th,
td {
  padding: 13px 15px;
  border-bottom: 1px solid var(--line);
  text-align: start;
  vertical-align: middle;
}

th {
  position: sticky;
  top: 0;
  z-index: 1;
  color: var(--muted);
  background: var(--surface-solid);
  font-size: 11px;
  font-weight: 760;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  white-space: nowrap;
}

th.sortable {
  cursor: pointer;
}

tbody tr {
  transition: background 0.14s ease;
}

tbody tr:hover {
  background: var(--surface-hover);
}

td {
  color: var(--text);
  font-size: 13px;
}

td.actions {
  min-width: 190px;
  white-space: nowrap;
}

.record-title {
  display: flex;
  align-items: center;
  gap: 10px;
  font-weight: 740;
}

.record-sub {
  display: block;
  margin-top: 3px;
  color: var(--muted);
  font-size: 12px;
}

.badge {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 3px 9px;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  background: var(--surface-solid);
  font-size: 12px;
  font-weight: 760;
  text-transform: capitalize;
}

.badge.success {
  color: var(--success);
  border-color: rgba(21, 128, 61, 0.18);
  background: var(--success-soft);
}

.badge.warning {
  color: var(--warning);
  border-color: rgba(180, 83, 9, 0.2);
  background: var(--warning-soft);
}

.badge.danger {
  color: var(--danger);
  border-color: rgba(180, 35, 24, 0.2);
  background: var(--danger-soft);
}

.badge.info {
  color: var(--info);
  border-color: rgba(2, 106, 162, 0.18);
  background: var(--info-soft);
}

.badge.purple {
  color: #7c3aed;
  border-color: rgba(124, 58, 237, 0.2);
  background: rgba(124, 58, 237, 0.12);
}

.badge.neutral {
  color: var(--muted);
  border-color: var(--line);
  background: var(--surface-hover);
}

.badge.critical {
  color: #7f1d1d;
  border-color: rgba(127, 29, 29, 0.22);
  background: rgba(127, 29, 29, 0.14);
}

.list,
.timeline,
.detail-list {
  display: grid;
  gap: 10px;
}

.list-item,
.timeline-card {
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
  padding: 13px;
}

.timeline-card {
  display: grid;
  gap: 8px;
  box-shadow: var(--shadow-sm);
}

.timeline-card .timeline-meta {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: var(--muted);
  font-size: 12px;
}

.empty-state {
  display: grid;
  place-items: center;
  gap: 10px;
  padding: 52px 20px;
  color: var(--muted);
  text-align: center;
}

.empty-state svg {
  width: 34px;
  height: 34px;
  color: var(--faint);
}

.skeleton {
  display: grid;
  gap: 12px;
}

.skeleton-line {
  height: 14px;
  border-radius: 999px;
  background: linear-gradient(90deg, var(--line), var(--surface-hover), var(--line));
  background-size: 220% 100%;
  animation: shimmer 1.1s infinite linear;
}

@keyframes shimmer {
  to {
    background-position: -220% 0;
  }
}

.table-footer {
  padding: 12px 14px;
  color: var(--muted);
  font-size: 12px;
}

.column-menu,
.profile-menu,
.notifications-menu,
.search-menu {
  position: fixed;
  z-index: 20;
  width: 280px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
  box-shadow: var(--shadow-md);
  padding: 10px;
}

.menu-divider {
  height: 1px;
  margin: 6px 10px;
  background: var(--line);
}

.employee-settings-page {
  max-width: 760px;
  padding: 20px;
}

.settings-page-head {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 18px;
}

.settings-page-head h3 {
  margin: 2px 0 4px;
}

.profile-avatar.large {
  width: 58px;
  height: 58px;
  flex: 0 0 auto;
  font-size: 17px;
}

.profile-fields {
  margin-top: 0;
}

.settings-form {
  display: grid;
  gap: 14px;
  max-width: 540px;
}

.settings-form > label {
  display: grid;
  gap: 6px;
  color: var(--text);
  font-size: 13px;
  font-weight: 750;
}

.settings-form select {
  min-height: 38px;
}

.settings-actions {
  display: flex;
  justify-content: flex-start;
  margin-top: 4px;
}

.preference-toggle {
  display: flex !important;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-hover);
}

.preference-toggle span {
  display: grid;
  gap: 3px;
}

.preference-toggle small {
  color: var(--muted);
  font-size: 12px;
  font-weight: 500;
}

.preference-toggle input {
  width: 18px;
  height: 18px;
}

.search-menu {
  top: 112px;
  right: 320px;
  width: min(560px, calc(100vw - 36px));
  max-height: 70vh;
  overflow: auto;
}

.search-menu section + section {
  margin-top: 12px;
}

.search-menu .menu-item {
  align-items: flex-start;
}

.search-menu strong,
.search-menu small {
  display: block;
}

.column-menu label {
  display: flex;
  grid-template-columns: none;
  align-items: center;
  justify-content: space-between;
  padding: 8px;
  border-radius: 10px;
}

.column-menu label:hover,
.menu-item:hover {
  background: var(--surface-hover);
}

.menu-item {
  display: flex;
  align-items: center;
  gap: 9px;
  width: 100%;
  padding: 9px;
  border-radius: 10px;
  color: var(--text);
  background: transparent;
  text-align: start;
}

.toast-host {
  position: fixed;
  right: 18px;
  bottom: 18px;
  z-index: 40;
  display: grid;
  gap: 10px;
}

.toast {
  width: min(360px, calc(100vw - 36px));
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
  box-shadow: var(--shadow-md);
  padding: 12px 14px;
}

.toast strong {
  display: block;
}

.modal-backdrop,
.detail-backdrop {
  position: fixed;
  inset: 0;
  z-index: 30;
  display: grid;
  place-items: center;
  padding: 18px;
  background: rgba(9, 9, 11, 0.46);
  backdrop-filter: blur(8px);
}

.modal {
  width: min(760px, 100%);
  max-height: min(780px, 92vh);
  overflow: hidden;
  padding: 20px;
  display: flex;
  flex-direction: column;
}

.guided-record-modal {
  width: min(880px, calc(100vw - 32px));
  max-height: min(820px, calc(100vh - 32px));
  overflow: hidden;
}

.guided-record-modal .modal-head {
  align-items: flex-start;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
}

.guided-record-modal .modal-head h3 {
  margin-bottom: 4px;
}

.modal-subtitle {
  max-width: 620px;
  margin: 0;
  font-size: 13px;
  line-height: 1.45;
}

.employee-request-modal,
.employee-task-modal {
  width: min(620px, 100%);
  max-height: none;
  overflow: visible;
  padding: 16px;
}

.employee-request-modal .modal-head,
.employee-task-modal .modal-head {
  margin-bottom: 0;
}

.employee-request-modal .modal-head h3,
.employee-task-modal .modal-head h3 {
  margin-bottom: 0;
  font-size: 20px;
  letter-spacing: -0.015em;
}

.employee-request-modal .modal-actions,
.employee-task-modal .modal-actions {
  gap: 8px;
}

.employee-request-modal .large-submit,
.employee-task-modal .large-submit {
  min-height: 40px;
  margin-top: 0;
}

.modal-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 13px;
  margin: 18px 0;
  overflow: auto;
  padding-right: 4px;
}

.guided-record-modal .modal-fields {
  grid-template-columns: 1fr;
  gap: 12px;
  margin: 14px 0;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 0 6px 18px 0;
  scrollbar-gutter: stable;
}

.guided-record-modal .modal-actions {
  flex-shrink: 0;
  position: static;
  margin: 0 -18px -18px;
  padding: 12px 18px;
  border-top: 1px solid var(--line);
  border-radius: 0 0 22px 22px;
  background: color-mix(in srgb, var(--surface-solid) 96%, transparent);
  backdrop-filter: blur(12px);
}

.guided-form-intro {
  display: grid;
  gap: 3px;
  padding: 12px 14px;
  border: 1px solid color-mix(in srgb, var(--primary) 18%, var(--line));
  border-radius: 16px;
  background: color-mix(in srgb, var(--primary-soft) 38%, var(--surface-solid));
}

.guided-form-intro strong {
  color: var(--text);
  font-size: 13px;
}

.guided-form-intro span {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.45;
}

.guided-form-section {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: color-mix(in srgb, var(--surface-hover) 72%, var(--surface-solid));
}

.guided-form-section-head {
  display: grid;
  gap: 3px;
}

.guided-form-section-head strong {
  color: var(--text);
  font-size: 13px;
  font-weight: 900;
}

.guided-form-section-head small {
  color: var(--muted);
  font-size: 11.5px;
  font-weight: 650;
}

.guided-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.guided-form-grid label {
  display: grid;
  gap: 6px;
  color: var(--text);
  font-size: 12px;
  font-weight: 820;
}

.guided-form-grid label.full,
.guided-form-grid .full {
  grid-column: 1 / -1;
}

.guided-form-grid input,
.guided-form-grid select,
.guided-form-grid textarea {
  font-weight: 560;
}

.guided-form-grid textarea {
  min-height: 104px;
}

.guided-form-details {
  padding: 0;
  overflow: hidden;
}

.guided-form-details summary {
  display: block;
  padding: 13px 14px;
  cursor: pointer;
}

.guided-form-details summary::-webkit-details-marker {
  display: none;
}

.guided-form-details summary .guided-form-section-head::after {
  content: "Expand";
  justify-self: start;
  margin-top: 5px;
  padding: 3px 8px;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  background: var(--surface-solid);
  font-size: 10px;
  font-weight: 850;
}

.guided-form-details[open] summary .guided-form-section-head::after {
  content: "Collapse";
}

.guided-form-details .guided-form-grid {
  padding: 0 14px 14px;
}

@media (max-width: 760px) {
  .guided-record-modal {
    width: min(100%, calc(100vw - 20px));
    max-height: calc(100vh - 20px);
    padding: 16px;
  }

  .guided-record-modal .modal-head {
    padding-bottom: 10px;
  }

  .guided-record-modal .modal-fields,
  .guided-form-grid {
    grid-template-columns: 1fr;
  }

  .guided-record-modal .modal-actions {
    margin: 0 -16px -16px;
    padding: 10px 16px;
  }
}

.employee-request-modal .modal-fields,
.employee-task-modal .modal-fields {
  gap: 9px;
  margin: 10px 0;
  overflow: visible;
  padding-right: 0;
}

.employee-request-modal .modal-fields label,
.employee-task-modal .modal-fields label {
  display: grid;
  gap: 5px;
  color: var(--text);
  font-weight: 750;
}

.employee-request-modal .modal-fields input,
.employee-request-modal .modal-fields select,
.employee-request-modal .modal-fields textarea,
.employee-task-modal .modal-fields input,
.employee-task-modal .modal-fields select,
.employee-task-modal .modal-fields textarea {
  font-weight: 500;
}

.employee-request-modal textarea {
  min-height: 82px;
}

.modal-fields label.full {
  grid-column: 1 / -1;
}

.modal-fields .full,
.advanced-options {
  grid-column: 1 / -1;
}

.modal-fields.nested {
  margin-top: 12px;
}

.required {
  color: #ef4444;
  font-weight: 900;
}

.form-error {
  grid-column: 1 / -1;
  padding: 10px 12px;
  border: 1px solid rgba(239, 68, 68, 0.25);
  border-radius: 12px;
  color: #b91c1c;
  background: rgba(239, 68, 68, 0.08);
  font-size: 13px;
  font-weight: 700;
}

.guided-record-modal .form-error:not([hidden]) {
  display: block;
}

.person-create-modal,
.service-account-modal {
  width: min(980px, 100%);
}

.person-create-modal .modal-fields,
.service-account-modal .modal-fields {
  grid-template-columns: 1fr;
  gap: 14px;
}

.form-section {
  display: grid;
  gap: 12px;
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 14px;
  background: var(--surface-hover);
}

.form-section-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.form-section-grid label,
.system-access-fields label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 760;
}

.form-section-grid input,
.form-section-grid select,
.system-access-fields input,
.system-access-fields select {
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-solid);
  color: var(--text);
  padding: 8px 10px;
}

.system-access-form {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 14px;
  background: var(--surface-hover);
}

.system-access-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 12px;
}

.system-access-choice-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-top: 12px;
}

.system-access-choice {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 10px;
  align-items: start;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-solid);
  cursor: pointer;
}

.system-access-choice.active {
  border-color: color-mix(in srgb, var(--primary) 44%, var(--line));
  background: var(--primary-soft);
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--primary) 12%, transparent), var(--shadow-sm);
}

.system-access-choice input {
  margin-top: 4px;
}

.system-access-choice span {
  display: grid;
  gap: 4px;
}

.system-access-empty,
.system-access-card,
.account-purpose {
  display: grid;
  gap: 16px;
}

.system-access-empty {
  grid-template-columns: auto 1fr;
  align-items: center;
  padding: 18px;
  border: 1px dashed var(--line);
  border-radius: 14px;
  background: var(--surface-hover);
}

.account-preview-box {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid color-mix(in srgb, var(--primary) 24%, var(--line));
  border-radius: 12px;
  background: color-mix(in srgb, var(--primary-soft) 70%, var(--surface-solid));
}

.account-preview-box .detail-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.account-preview-box .detail-field {
  padding: 9px;
  border-radius: 10px;
}

.account-actions {
  justify-content: flex-start;
  margin-top: 14px;
}

.account-dialog {
  display: grid;
  gap: 12px;
  width: min(520px, calc(100vw - 32px));
}

.account-dialog label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: .86rem;
  font-weight: 700;
}

.account-dialog input,
.account-dialog select {
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface);
  color: var(--text);
  padding: 10px 11px;
  font-weight: 600;
}

.person-list-row {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 9px;
  align-items: center;
}

.avatar.mini {
  width: 30px;
  height: 30px;
  font-size: 11px;
}

.avatar.large {
  width: 46px;
  height: 46px;
  font-size: 15px;
  box-shadow: var(--shadow-sm);
}

.identity-head {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.identity-head h3 {
  margin-bottom: 4px;
}

.people-detail-head,
.account-detail-head {
  align-items: center;
}

.people-workspace .ticket-workspace-item,
.account-workspace .ticket-workspace-item {
  padding: 10px;
}

.people-workspace .workspace-ticket-indicators,
.account-workspace .workspace-ticket-indicators {
  align-items: center;
  gap: 6px;
}

.person-overview-grid {
  grid-template-columns: repeat(4, minmax(120px, 1fr));
}

.people-workspace .workspace-ticket-indicators,
.account-workspace .workspace-ticket-indicators {
  min-height: 20px;
}

.people-overview-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(280px, .9fr);
  gap: 12px;
}

.people-info-card,
.account-overview-card {
  padding: 15px;
}

.people-info-card .detail-grid,
.account-overview-card .detail-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.people-info-card .detail-field,
.account-overview-card .detail-field {
  border-radius: 10px;
  padding: 10px;
}

.system-access-empty.compact {
  grid-template-columns: auto 1fr;
  gap: 12px;
  padding: 14px;
}

.quick-actions-row {
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

.form-help {
  display: grid;
  gap: 3px;
  padding: 12px;
  border-radius: 14px;
  color: var(--muted);
  background: var(--soft);
}

.request-intro {
  border: 1px solid var(--line);
  background: var(--surface-hover);
}

.file-dropzone {
  position: relative;
}

.file-dropzone input[type="file"] {
  position: absolute;
  inset: 28px 0 0;
  width: 100%;
  opacity: 0;
  cursor: pointer;
}

.dropzone-box {
  min-height: 58px;
  display: grid;
  place-items: center;
  gap: 3px;
  padding: 9px;
  border: 1.5px dashed var(--line-strong);
  border-radius: 14px;
  color: var(--muted);
  background: var(--surface-hover);
  text-align: center;
}

.dropzone-box svg {
  width: 18px;
  height: 18px;
}

.dropzone-box small {
  font-size: 11px;
}

.dropzone-box strong {
  color: var(--text);
}

.ticket-wizard {
  display: grid;
  gap: 8px;
}

.wizard-step {
  display: grid;
  gap: 7px;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-hover);
}

.wizard-section-title {
  display: flex;
  align-items: center;
  gap: 7px;
}

.wizard-step textarea {
  min-height: 82px;
}

.wizard-step-number {
  width: 24px;
  height: 24px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: var(--primary);
  background: var(--primary-soft);
  font-size: 12px;
  font-weight: 850;
}

.wizard-card-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 6px;
}

.equipment-request-options {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.equipment-chip {
  position: relative;
  display: inline-flex !important;
  align-items: center;
  min-height: 30px;
  padding: 5px 9px !important;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface);
  color: var(--muted);
  cursor: pointer;
  font-size: 12px;
  font-weight: 750;
  transition: background .15s ease, border-color .15s ease, color .15s ease;
}

.equipment-chip:hover { border-color: var(--accent); color: var(--text); }
.equipment-chip.active { border-color: var(--accent); background: var(--primary-soft); color: var(--accent); }
.equipment-chip input { position: absolute; inline-size: 1px; block-size: 1px; opacity: 0; pointer-events: none; }
.equipment-other-fields { display: grid; grid-template-columns: minmax(0, 2fr) minmax(92px, 1fr); gap: 7px; }
.equipment-other-fields label, .equipment-details { display: grid; gap: 4px; font-size: 12px; font-weight: 750; }
.equipment-details textarea { min-height: 52px; resize: vertical; }
.equipment-other-fields { grid-template-columns: 1fr; }
.service-custom-rows { display: grid; gap: 6px; }
.service-custom-heading,
.service-custom-row { display: grid; grid-template-columns: minmax(0, 1fr) 86px 32px; gap: 8px; align-items: center; }
.service-custom-heading { color: var(--muted); font-size: 12px; font-weight: 750; }
.service-custom-heading span:last-child { grid-column: 2; }
.service-custom-row input { min-width: 0; min-height: 36px; border-radius: 9px; padding: 7px 9px; }
.service-custom-row .icon-btn { width: 32px; height: 32px; }
.service-add-item { justify-self: start; min-height: 32px; padding: 5px 10px; font-size: 12px; }
.more-information { margin: 0; }
.more-information summary { display: flex; align-items: center; gap: 5px; }
.more-information summary span { color: var(--faint); font-weight: 600; }
.more-information-fields { display: grid; gap: 8px; margin-top: 9px; }
.more-information-fields > label { display: grid; gap: 4px; font-size: 12px; font-weight: 750; }

.wizard-card {
  display: flex;
  align-items: center;
  gap: 7px;
  padding: 8px 9px;
  border: 1px solid var(--line);
  border-radius: 12px;
  color: var(--text);
  background: var(--surface-solid);
  text-align: left;
  font-weight: 750;
  font-size: 13px;
}

.wizard-card svg {
  color: var(--primary);
}

.wizard-card.compact {
  padding: 7px 9px;
}

.wizard-card:hover,
.wizard-card.active {
  border-color: rgba(37, 99, 235, 0.35);
  background: var(--primary-soft);
}

.modern-select-field {
  position: relative;
}

.modern-select-field > span {
  color: var(--text);
}

.modern-select-control {
  display: flex;
  align-items: center;
  gap: 9px;
  min-height: 44px;
  padding: 0 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-solid);
}

.modern-select-control input {
  min-height: auto;
  width: 100%;
  border: 0;
  padding: 0;
  background: transparent;
}

.modern-select-field[data-select-only="true"] .modern-select-control,
.modern-select-field[data-select-only="true"] .modern-select-control input {
  cursor: pointer;
}

.modern-select-control input:focus {
  outline: none;
}

.modern-select-options {
  position: absolute;
  inset-inline: 0;
  top: calc(100% - 2px);
  z-index: 50;
  display: none;
  max-height: 220px;
  overflow: auto;
  padding: 6px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
  box-shadow: var(--shadow-md);
}

.modern-select-field.open .modern-select-options {
  display: grid;
  gap: 4px;
}

.modern-select-options button {
  display: flex;
  align-items: center;
  gap: 9px;
  width: 100%;
  padding: 9px 10px;
  border-radius: 10px;
  color: var(--text);
  background: transparent;
  text-align: left;
}

.modern-select-options button:hover,
.modern-select-options button.selected {
  background: var(--primary-soft);
}

.field-help {
  display: block;
  margin-top: 5px;
  color: var(--muted);
}

.checkbox-field {
  min-height: 44px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 0 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-solid);
}

.checkbox-field input {
  width: 18px;
  height: 18px;
  min-height: auto;
}

.advanced-options {
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 12px;
  background: rgba(148, 163, 184, 0.08);
}

.advanced-options summary {
  cursor: pointer;
  font-weight: 800;
}

.detail-backdrop {
  place-items: stretch end;
  padding: 12px;
}

body.rtl .detail-backdrop {
  place-items: stretch start;
}

.detail-panel {
  width: min(760px, 100%);
  overflow: auto;
  padding: 20px;
}

.detail-page {
  padding: 18px;
}

.tabs {
  display: flex;
  gap: 6px;
  padding: 4px;
  margin: 14px 0;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-hover);
}

.tab {
  flex: 1;
  padding: 9px 10px;
  border: 1px solid transparent;
  border-radius: 9px;
  color: var(--muted);
  background: transparent;
  font-weight: 750;
}

.tab.active {
  color: var(--primary);
  border-color: color-mix(in srgb, var(--primary) 24%, var(--line));
  background: var(--primary-soft);
  box-shadow: var(--shadow-sm);
  font-weight: 850;
  box-shadow: inset 0 -2px 0 var(--primary), var(--shadow-sm);
}

.detail-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.detail-field {
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-solid);
  padding: 11px;
}

.detail-field small {
  display: block;
  margin-bottom: 4px;
}

.detail-field strong {
  word-break: break-word;
}

.detail-field.full {
  grid-column: 1 / -1;
}

.kb-article .article-body {
  max-width: 960px;
  margin: 14px 0 22px;
  color: var(--text);
  font-size: 16px;
  line-height: 1.7;
  white-space: normal;
}

.readable-page {
  max-width: none;
  margin: 0;
}

.kb-article-head h3 {
  max-width: 980px;
  font-size: clamp(28px, 4vw, 44px);
  letter-spacing: -0.035em;
}

.employee-article {
  padding: 18px 22px;
}

.employee-article .detail-head {
  align-items: flex-start;
  margin-bottom: 8px;
}

.article-meta {
  margin: 0;
}

.article-section {
  display: grid;
  gap: 12px;
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.article-images {
  display: grid;
  gap: 12px;
  margin: 18px 0;
}

.article-images figure {
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
}

.article-images img {
  width: 100%;
  max-height: 420px;
  object-fit: cover;
  display: block;
}

.article-images figcaption {
  padding: 10px 12px;
  color: var(--muted);
  font-size: 12px;
}

.article-link {
  width: 100%;
  text-align: left;
}

.related-article-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.related-article-card {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: 14px;
  color: var(--text);
  background: var(--surface-solid);
}

.related-article-card span {
  display: grid;
  gap: 4px;
}

.related-article-card small {
  color: var(--muted);
}

.employee-kb-card {
  gap: 9px;
}

.kb-card-meta,
.kb-tags {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 7px;
  color: var(--muted);
  font-size: 12px;
}

.kb-tags span {
  padding: 4px 7px;
  border-radius: 999px;
  background: var(--surface-hover);
}

.employee-kb-tabs {
  margin: 0 0 12px;
}

.employee-kb-widgets {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}

.kb-widget-card,
.suggested-kb-card {
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface);
}

.kb-widget-card .article-link {
  justify-content: flex-start;
  text-align: left;
  padding: 6px 0;
}

.reading-progress {
  height: 6px;
  overflow: hidden;
  border-radius: 999px;
  background: var(--surface-hover);
  margin: 6px 0 10px;
}

.reading-progress span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: color-mix(in srgb, var(--accent) 55%, transparent);
  transition: width .15s ease;
}

.feedback-comment {
  display: grid;
  gap: 6px;
  width: min(520px, 100%);
}

.feedback-comment textarea {
  min-height: 72px;
}

.suggested-kb-panel {
  border-color: color-mix(in srgb, var(--accent) 20%, var(--line));
}

.suggested-kb-list {
  display: grid;
  gap: 8px;
}

.suggested-kb-card {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  background: var(--surface-hover);
}

mark {
  border-radius: 4px;
  background: color-mix(in srgb, var(--accent) 18%, transparent);
  color: inherit;
}

.article-feedback {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
}

.article-feedback h3 {
  margin-bottom: 4px;
}

.feedback-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.feedback-actions span {
  color: var(--muted);
  font-size: 12px;
}

.feedback-actions .active {
  border-color: rgba(37, 99, 235, 0.35);
  background: var(--primary-soft);
  color: var(--primary);
}

.employee-empty-state {
  min-height: 190px;
}

.employee-empty-state .btn {
  margin-top: 4px;
}

.task-due-badge {
  display: inline-flex;
  align-items: center;
  min-height: 22px;
  padding: 3px 8px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 800;
  vertical-align: middle;
}

.task-due-badge.overdue {
  color: #b91c1c;
  background: rgba(239, 68, 68, 0.12);
}

.task-due-badge.today {
  color: #1d4ed8;
  background: rgba(59, 130, 246, 0.13);
}

.attachment-list {
  display: grid;
  gap: 10px;
}

.file-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface-solid);
}

.file-card div:first-child,
.file-card-main {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.file-card-main span {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.file-card span {
  color: var(--muted);
  font-size: 12px;
}

.document-viewer {
  display: grid;
  gap: 14px;
}

.document-viewer-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 20px;
  background: var(--surface-hover);
}

.document-viewer-head h3 {
  margin-bottom: 8px;
  font-size: 24px;
}

.document-body {
  max-width: 760px;
  padding: 4px 2px;
  color: var(--text);
  font-size: 15px;
  line-height: 1.8;
}

.employee-document-detail {
  display: grid;
  gap: 14px;
}

.compact-detail-head {
  margin-bottom: 0;
}

.document-attachments-section {
  margin-top: 0;
}

.back-button {
  gap: 6px;
}

.kb-article-head [data-back-to-list] svg {
  display: none;
}

.kb-article-head [data-back-to-list]::before {
  content: "\\2190 ";
}

.inline-status {
  display: grid;
  gap: 5px;
}

.inline-status span,
.inline-status small {
  color: var(--muted);
  font-size: 12px;
  font-weight: 750;
}

.inline-status select {
  min-height: 36px;
  border-radius: 10px;
  border-color: var(--line);
  background: var(--surface-solid);
}

.detail-status select {
  width: min(260px, 100%);
}

.status-chip-row {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.status-chip {
  padding: 6px 8px;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  background: var(--surface-solid);
  font-size: 12px;
  font-weight: 760;
}

.status-chip:hover,
.status-chip.active {
  color: var(--primary);
  border-color: rgba(37, 99, 235, 0.28);
  background: var(--primary-soft);
}

.status-chip.status-completed.active,
.status-chip.status-completed:hover {
  color: #15803d;
  border-color: rgba(22, 163, 74, .35);
  background: rgba(22, 163, 74, .12);
}

.status-chip.status-cancelled.active,
.status-chip.status-cancelled:hover {
  color: #b91c1c;
  border-color: rgba(220, 38, 38, .35);
  background: rgba(220, 38, 38, .12);
}

.status-chip.status-waiting.active,
.status-chip.status-waiting:hover {
  color: #52525b;
  border-color: rgba(113, 113, 122, .35);
  background: rgba(113, 113, 122, .12);
}

.employee-task-card.terminal {
  opacity: .82;
}

.employee-task-card.status-completed {
  border-color: rgba(22, 163, 74, .2);
}

.employee-task-card.status-cancelled {
  border-color: rgba(220, 38, 38, .2);
}

.employee-task-status-badge,
.employee-task-scope-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-height: 22px;
  padding: 3px 8px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 850;
}

.employee-task-status-badge.pending,
.employee-task-status-badge.waiting {
  color: #52525b;
  background: rgba(113, 113, 122, .12);
}

.employee-task-status-badge.in_progress {
  color: #1d4ed8;
  background: rgba(59, 130, 246, .13);
}

.employee-task-status-badge.completed {
  color: #15803d;
  background: rgba(22, 163, 74, .12);
}

.employee-task-status-badge.cancelled {
  color: #b91c1c;
  background: rgba(220, 38, 38, .12);
}

.employee-task-scope-badge {
  color: var(--muted);
  background: var(--surface-elevated);
}

.employee-card-lines {
  display: grid;
  gap: 7px;
  color: var(--muted);
  font-size: 13px;
}

.employee-card-lines strong {
  color: var(--text);
}

.chat-thread {
  display: grid;
  gap: 12px;
}

.chat-message {
  max-width: 78%;
  display: grid;
  gap: 6px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
}

.chat-message.mine {
  justify-self: end;
  background: rgba(37, 99, 235, 0.08);
}

.chat-message div {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: var(--muted);
  font-size: 12px;
}

.chat-message p {
  margin: 0;
}

.comment-box,
.attachment-upload {
  display: grid;
  gap: 10px;
  margin-bottom: 14px;
}

.inline-composer {
  margin-top: 8px;
}

.inline-composer summary {
  cursor: pointer;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
}

.inline-composer form {
  display: grid;
  gap: 8px;
  margin-top: 8px;
}

.comment-card {
  display: grid;
  gap: 8px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
  padding: 13px;
}

.comment-thread,
.comment-replies {
  display: grid;
  gap: 10px;
}

.comment-replies {
  margin-left: 22px;
  padding-left: 12px;
  border-left: 1px solid var(--line);
}

body.rtl .comment-replies {
  margin-left: 0;
  margin-right: 22px;
  padding-left: 0;
  padding-right: 12px;
  border-left: 0;
  border-right: 1px solid var(--line);
}

.comment-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.attachment-preview {
  min-height: 140px;
  display: grid;
  place-items: center;
  border: 1px dashed var(--line-strong);
  border-radius: 14px;
  color: var(--muted);
  background: var(--surface-hover);
  object-fit: cover;
  width: 100%;
}

.attachment-preview.large {
  max-height: 70vh;
}

.attachment-frame {
  width: 100%;
  height: 70vh;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-hover);
}

.preview-card {
  width: min(900px, 100%);
  padding: 20px;
}

.confirm-card {
  width: min(440px, 100%);
  padding: 20px;
}

.permission-grid {
  overflow: auto;
}

.permission-grid input[type="checkbox"],
.column-menu input[type="checkbox"] {
  width: 16px;
  min-height: 16px;
}

.hero-command,
.settings-hero {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 14px;
  padding: 18px;
}

.settings-workspace {
  display: grid;
  gap: 12px;
}

.settings-head {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 16px;
}

.settings-head h3 {
  margin: 2px 0 6px;
  font-size: 28px;
  letter-spacing: -0.035em;
}

.settings-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 5px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
  box-shadow: var(--shadow-xs);
}

.settings-tabs button {
  min-height: 34px;
  padding: 0 12px;
  border: 0;
  border-radius: 10px;
  background: transparent;
  color: var(--muted);
  font-weight: 800;
  cursor: pointer;
  transition: background 160ms ease, color 160ms ease;
}

.settings-tabs button:hover {
  color: var(--text);
  background: var(--surface-hover);
}

.settings-tabs button.active {
  color: var(--primary);
  background: var(--primary-soft);
}

.settings-tab-panel {
  display: grid;
  gap: 14px;
}

.settings-hero.compact h3 {
  font-size: clamp(22px, 3vw, 32px);
}

.settings-summary-grid,
.settings-system-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 12px;
}

.settings-section-card {
  padding: 16px;
}

.settings-console-panel .section-title {
  margin-bottom: 12px;
}

.settings-config-card {
  min-height: 148px;
  align-content: space-between;
}

.settings-config-card .record-card-head {
  align-items: flex-start;
}

.settings-config-card .record-card-actions {
  margin-top: 14px;
  justify-content: flex-start;
}

.hero-command h3,
.settings-hero h3 {
  max-width: 760px;
  margin: 0 0 8px;
  font-size: clamp(26px, 4vw, 42px);
  letter-spacing: -0.045em;
  line-height: 1.03;
}

.lookup-manager {
  padding: 16px;
}

.ticket-assignment-settings {
  padding: 16px;
}

.ticket-assignment-form {
  max-width: none;
  gap: 16px;
}

.ticket-assignment-basics {
  display: grid;
  grid-template-columns: minmax(190px, .8fr) minmax(220px, 1fr) minmax(240px, 1.2fr);
  gap: 12px;
  align-items: start;
}

.ticket-assignment-basics label,
.assignment-rule-row {
  display: grid;
  gap: 7px;
}

.ticket-assignment-basics .checkbox-field {
  min-height: 74px;
  align-content: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-hover);
}

.assignment-map {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: var(--surface-hover);
}

.assignment-map-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 4px;
}

.assignment-map-head div {
  display: grid;
  gap: 4px;
}

.assignment-rule-row {
  grid-template-columns: minmax(210px, 1fr) minmax(240px, 320px);
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
}

.assignment-rule-row span {
  display: grid;
  gap: 3px;
}

.assignment-rule-row small {
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

/* Two-level category routing: main category rule + subcategory overrides. */
.assignment-category-group {
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
  overflow: hidden;
}

.assignment-category-group > summary.assignment-rule-parent {
  display: grid;
  border: 0;
  border-radius: 0;
  cursor: pointer;
  list-style: none;
}

.assignment-category-group > summary.assignment-rule-parent::-webkit-details-marker {
  display: none;
}

.assignment-category-group[open] > summary.assignment-rule-parent {
  border-bottom: 1px solid var(--line);
  background: var(--surface-hover);
}

.assignment-subcategories {
  display: grid;
  gap: 8px;
  padding: 12px;
}

.assignment-rule-row.assignment-rule-child {
  padding: 8px 12px;
  background: transparent;
  border-style: dashed;
}

.assignment-rule-row.assignment-rule-child > span {
  font-size: 13px;
  color: var(--muted);
  font-weight: 650;
}

/* "Create on behalf of" requester step in the ticket wizard. */
.on-behalf-hint {
  margin: 8px 0 0;
  font-size: 13px;
}

/* Routing coverage line: how much of the category tree actually has rules. */
.assignment-coverage {
  margin: 6px 0 0;
  font-size: 13px;
  font-weight: 650;
  color: var(--muted);
}

/* Save-state text for editable forms (design system section 15). */
.form-save-state {
  margin: 0;
  margin-inline-end: auto;
  align-self: center;
  font-size: 13px;
  font-weight: 650;
  color: var(--muted);
  min-height: 1em;
}

.form-save-state[data-state="dirty"] {
  color: var(--warning, #b45309);
}

.form-save-state[data-state="saved"] {
  color: var(--success, #047857);
}

.form-save-state[data-state="error"] {
  color: var(--danger, #b91c1c);
}

/* Numbered wizard steps. Hidden steps are skipped, so revealing one renumbers
   the rest without any JavaScript. */
.ticket-wizard {
  counter-reset: wizard-step;
}

.ticket-wizard .wizard-step[data-wizard-numbered]:not([hidden]) {
  counter-increment: wizard-step;
}

.ticket-wizard .wizard-step[data-wizard-numbered]:not([hidden]) .wizard-section-title > strong::before {
  content: counter(wizard-step) ". ";
  color: var(--muted);
  font-variant-numeric: tabular-nums;
}

/* Text available to assistive tech only. */
.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  clip-path: inset(50%);
  white-space: nowrap;
  border: 0;
}

.ticket-assignment-actions {
  position: sticky;
  bottom: 0;
  z-index: 4;
  justify-content: flex-end;
  gap: 10px;
  padding: 12px 0 0;
  border-top: 1px solid var(--line);
  background: linear-gradient(180deg, transparent, var(--bg) 20%, var(--bg));
}

.assignment-groups-settings {
  padding: 16px;
}

.assignment-group-form {
  max-width: none;
  gap: 16px;
}

.assignment-group-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(220px, 1fr));
  gap: 12px;
}

.assignment-group-form-grid label {
  display: grid;
  gap: 7px;
  font-size: 13px;
  font-weight: 750;
}

.assignment-group-form-grid .full {
  grid-column: 1 / -1;
}

.assignment-group-form-grid textarea {
  min-height: 72px;
}

.assignment-group-form-grid select[multiple] {
  min-height: 112px;
}

.assignment-group-toggles {
  display: grid;
  grid-template-columns: repeat(2, minmax(190px, 1fr));
  gap: 12px;
}

.assignment-group-toggles .checkbox-field {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-hover);
}

.assignment-groups-list {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 14px;
  margin-top: 14px;
}

.assignment-group-card {
  display: grid;
  gap: 12px;
}

.assignment-group-meta {
  display: grid;
  gap: 7px;
  padding: 10px;
  border-radius: 12px;
  background: var(--surface-hover);
  color: var(--muted);
  font-size: 12px;
}

.lookup-groups {
  display: grid;
  gap: 14px;
}

.lookup-group {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface-solid);
}

.lookup-group-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.lookup-group-head span,
.lookup-chip small {
  color: var(--muted);
  font-size: 12px;
  font-weight: 750;
}

.lookup-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.lookup-chip {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 7px 8px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-hover);
  font-size: 13px;
}

.lookup-chip.inactive {
  opacity: 0.48;
}

.lookup-dot {
  width: 9px;
  height: 9px;
  border-radius: 999px;
}

.icon-mini {
  width: 22px;
  height: 22px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: var(--muted);
  background: transparent;
}

.icon-mini svg {
  width: 13px;
  height: 13px;
}

.hero-actions,
.section-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.command-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.25fr) minmax(340px, 0.75fr);
  gap: 12px;
  margin-top: 12px;
}

.command-panel {
  padding: 16px;
}

.employee-dashboard-preview .command-panel {
  padding: 12px;
}

.employee-dashboard-preview .task-stack {
  gap: 8px;
}

.employee-dashboard-preview .compact-card {
  padding: 10px 11px;
}

.employee-home-hero {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 22px;
}

.employee-home-hero h3 {
  margin: 2px 0 6px;
  font-size: clamp(24px, 3vw, 34px);
  letter-spacing: -0.03em;
}

.employee-service-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin: 14px 0;
}

.employee-service-card {
  min-height: 116px;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  color: var(--text);
  background: var(--surface-solid);
  box-shadow: var(--shadow-xs);
  text-align: left;
  cursor: pointer;
  transition: transform .16s ease, border-color .16s ease, box-shadow .16s ease, background .16s ease;
}

.employee-service-card:hover {
  transform: translateY(-1px);
  border-color: color-mix(in srgb, var(--primary) 34%, var(--line));
  background: color-mix(in srgb, var(--primary-soft) 28%, var(--surface-solid));
  box-shadow: var(--shadow-sm);
}

.employee-service-card strong {
  display: block;
  margin-bottom: 4px;
  font-size: 14px;
}

.employee-service-card small {
  display: block;
  color: var(--muted);
  line-height: 1.45;
}

.employee-service-count {
  min-width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: var(--primary);
  background: var(--primary-soft);
  font-weight: 900;
}

.employee-home-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, .72fr);
  gap: 12px;
  margin-top: 12px;
}

.employee-asset-card {
  padding: 13px;
}

.employee-public-reply {
  margin: 0;
  padding: 9px 10px;
  border-radius: 12px;
  background: color-mix(in srgb, var(--bg-soft) 68%, var(--surface-solid));
}

.employee-task-window-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin: 12px 0;
}

.task-window-card {
  padding: 12px;
}

.employee-upcoming-section,
.employee-recent-tickets {
  margin-top: 12px;
}

.employee-upcoming-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.employee-upcoming-grid .task-window-card {
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface);
}

.task-window-card .section-title {
  margin-bottom: 8px;
}

.task-window-card .section-title h3 {
  font-size: 15px;
}

.task-window-card .eyebrow {
  font-size: 10px;
}

.task-window-card .btn {
  padding: 5px 8px;
  font-size: 11px;
}

.compact-empty {
  margin: 0;
  font-size: 12px;
}

.ticket-overview-attachments {
  margin-top: 14px;
}

.archived-task-card {
  opacity: 0.9;
}

.task-view-switcher, .calendar-toolbar, .calendar-navigation, .calendar-mode-switch { display: flex; align-items: center; gap: 8px; }
.task-view-switcher { margin: 0 0 12px; }
.task-calendar, .overdue-task-section { padding: 12px; margin-bottom: 12px; }
.calendar-toolbar { justify-content: space-between; margin-bottom: 10px; flex-wrap: wrap; }
.calendar-navigation strong { min-width: 160px; text-align: center; }
.calendar-weekdays, .calendar-grid { display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: 4px; }
.calendar-weekdays { margin-bottom: 4px; color: var(--muted); font-size: 11px; font-weight: 750; text-align: center; }
.calendar-grid.week { min-height: 360px; }
.calendar-grid.day { grid-template-columns: 1fr; min-height: 360px; }
.calendar-day { min-height: 104px; display: flex; flex-direction: column; align-items: stretch; gap: 4px; padding: 7px; border: 1px solid var(--line); border-radius: 8px; background: var(--surface); color: var(--text); text-align: left; cursor: pointer; }
.calendar-grid.week .calendar-day, .calendar-grid.day .calendar-day { min-height: 280px; }
.calendar-day:hover { border-color: var(--accent); background: var(--soft); }
.calendar-day.outside { opacity: 0.5; }
.calendar-day.today { box-shadow: inset 0 0 0 1px var(--accent); }
.calendar-day-number { font-size: 12px; font-weight: 800; }
.calendar-events { display: grid; gap: 3px; }
.calendar-task { display: block; overflow: hidden; padding: 3px 5px; border-radius: 5px; color: white; font-size: 11px; font-weight: 700; line-height: 1.2; text-overflow: ellipsis; white-space: nowrap; }
.calendar-task.info, .calendar-task.low { background: #3b82f6; }
.calendar-task.warning, .calendar-task.medium { background: #d97706; }
.calendar-task.danger, .calendar-task.high { background: #dc2626; }
.calendar-task.overdue { box-shadow: inset 3px 0 0 #7f1d1d; }
@media (max-width: 900px) { .calendar-weekdays, .calendar-grid { grid-template-columns: repeat(7, minmax(110px, 1fr)); overflow-x: auto; } .calendar-day { min-height: 94px; } }

.calendar-day.today { background: var(--primary-soft); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--accent) 45%, transparent); }
.calendar-task { width: 100%; display: flex; align-items: center; gap: 4px; overflow: hidden; padding: 3px 5px; border: 1px solid transparent; border-radius: 6px; background: transparent; color: var(--text); font: inherit; font-size: 11px; font-weight: 700; line-height: 1.2; text-align: left; text-overflow: ellipsis; white-space: nowrap; cursor: pointer; }
.calendar-task:hover { transform: translateY(-1px); filter: brightness(0.98); box-shadow: 0 2px 6px rgba(15, 23, 42, 0.08); }
.calendar-task.priority-low { background: #f4f4f5; border-color: #e4e4e7; color: #52525b; }
.calendar-task.priority-medium { background: #eff6ff; border-color: #bfdbfe; color: #1d4ed8; }
.calendar-task.priority-high { background: #fff7ed; border-color: #fed7aa; color: #c2410c; }
.calendar-task.overdue { background: #fef2f2; border-color: #fecaca; color: #b91c1c; }
.task-recurrence { margin-left: auto; color: currentColor; font-size: 12px; opacity: 0.7; }
.task-status-indicator { display: inline-grid; width: 8px; height: 8px; flex: 0 0 auto; margin-right: 5px; border-radius: 50%; background: #a1a1aa; color: white; font-size: 9px; line-height: 8px; text-align: center; vertical-align: 1px; }
.task-status-indicator.in-progress { background: #3b82f6; }
.task-status-indicator.pending { background: #a1a1aa; }
.task-status-indicator.waiting,
.task-status-indicator.pending-paused { background: #71717a; }
.task-status-indicator.completed { width: 14px; height: 14px; border-radius: 50%; background: #16a34a; line-height: 14px; }
.task-status-indicator.cancelled { width: 14px; height: 14px; border-radius: 50%; background: #dc2626; line-height: 13px; }
.calendar-show-all { padding: 2px 4px; border: 0; background: transparent; color: var(--accent); font-size: 11px; font-weight: 750; text-align: left; cursor: pointer; }
.calendar-show-all:hover { text-decoration: underline; }
.overdue-warning { margin-right: 5px; color: var(--danger); font-size: 13px; }
.calendar-day-popover { width: min(440px, calc(100vw - 32px)); padding: 16px; }
.calendar-day-task-list { display: grid; gap: 7px; margin-top: 12px; }
.calendar-popover-task { display: flex; align-items: center; gap: 6px; width: 100%; padding: 9px 10px; border: 1px solid var(--line); border-radius: 7px; background: var(--surface); color: var(--text); text-align: left; cursor: pointer; }
.calendar-popover-task:hover { border-color: var(--accent); background: var(--soft); }
.calendar-popover-task.priority-low { background: #f4f4f5; }
.calendar-popover-task.priority-medium { background: #eff6ff; }
.calendar-popover-task.priority-high { background: #fff7ed; }
.calendar-popover-task.overdue { background: #fef2f2; border-color: #fecaca; }

.announcements-list {
  gap: 8px;
}

.announcement-card {
  align-items: flex-start;
  gap: 10px;
  padding: 10px;
}

.announcement-dot {
  width: 9px;
  height: 9px;
  margin-top: 6px;
  flex: 0 0 auto;
  border-radius: 999px;
  background: var(--primary);
  box-shadow: 0 0 0 4px var(--primary-soft);
}

.mini-kanban,
.kanban-board {
  display: grid;
  gap: 12px;
}

.mini-kanban {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.dashboard-metric-grid {
  display: grid;
  grid-template-columns: repeat(8, minmax(0, 1fr));
  gap: 8px;
  margin: 12px 0;
}

.dashboard-metric {
  min-height: 76px;
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 10px 11px;
  text-align: left;
}

.dashboard-metric::before { width: 2px; opacity: 0.32; }
.dashboard-metric::after { display: none; }

.dashboard-kpi-icon {
  width: 29px;
  height: 29px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border-radius: 9px;
  color: var(--primary);
  background: var(--primary-soft);
}

.dashboard-kpi-icon svg { width: 15px; height: 15px; }

.dashboard-kpi-copy {
  min-width: 0;
  display: grid;
  gap: 1px;
}

.dashboard-metric strong {
  margin: 0;
  color: var(--text);
  font-size: 24px;
  line-height: 1;
  letter-spacing: -0.035em;
}

.dashboard-metric small {
  display: block;
  overflow: hidden;
  margin: 0;
  color: var(--muted);
  font-size: 11px;
  font-weight: 750;
  line-height: 1.25;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.dashboard-metric:hover,
.focus-card:hover,
.dashboard-chart-row:hover {
  border-color: var(--line-strong);
  transform: translateY(-1px);
}

.dashboard-ticket-panel {
  min-width: 0;
}

.dashboard-filter-chips {
  display: flex;
  gap: 7px;
  flex-wrap: wrap;
  margin: 0 0 12px;
}

.filter-chip {
  min-height: 30px;
  padding: 5px 10px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-solid);
  color: var(--muted);
  font: inherit;
  font-size: 12px;
  font-weight: 750;
  cursor: pointer;
}

.filter-chip:hover,
.filter-chip.active {
  border-color: color-mix(in srgb, var(--accent) 45%, var(--line));
  background: var(--primary-soft);
  color: var(--primary);
}

.dashboard-ticket-table-wrap {
  overflow-x: auto;
  border: 1px solid var(--line);
  border-radius: 12px;
}

.dashboard-ticket-table {
  width: 100%;
  min-width: 850px;
  border-collapse: collapse;
  background: var(--surface-solid);
}

.dashboard-ticket-table th,
.dashboard-ticket-table td {
  padding: 10px 12px;
  border-bottom: 1px solid var(--line);
  color: var(--muted);
  font-size: 12px;
  text-align: left;
  white-space: nowrap;
}

.dashboard-ticket-table th {
  color: var(--faint);
  background: var(--surface);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .02em;
  text-transform: uppercase;
}

.dashboard-ticket-table td:nth-child(2) {
  max-width: 220px;
  overflow: hidden;
  color: var(--text);
  text-overflow: ellipsis;
}

.dashboard-ticket-table tbody tr {
  cursor: pointer;
  transition: background .15s ease;
}

.dashboard-ticket-table tbody tr:hover {
  background: var(--soft);
}

.dashboard-ticket-table tbody tr:last-child td {
  border-bottom: 0;
}

.dashboard-sla {
  font-weight: 750;
}

.dashboard-sla.success { color: var(--success); }
.dashboard-sla.warning { color: var(--warning); }
.dashboard-sla.danger { color: var(--danger); }
.dashboard-sla.muted { color: var(--faint); }

.manager-ticket-toolbar { margin-bottom: 10px; }
.manager-ticket-filters { display: flex; flex-wrap: wrap; gap: 8px; margin: 0 0 14px; }
.manager-ticket-filter { display: grid; gap: 4px; min-width: 145px; color: var(--muted); font-size: 11px; font-weight: 750; }
.manager-ticket-filter select { min-height: 34px; padding: 6px 9px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface-solid); color: var(--text); font: inherit; }
.manager-ticket-table-wrap { border: 1px solid var(--line); border-radius: 12px; }
.manager-ticket-table { width: 100%; min-width: 1050px; border-collapse: collapse; background: var(--surface-solid); }
.manager-ticket-table th, .manager-ticket-table td { padding: 11px 12px; border-bottom: 1px solid var(--line); color: var(--muted); font-size: 12px; text-align: left; white-space: nowrap; }
.manager-ticket-table th { color: var(--faint); background: var(--surface); font-size: 11px; font-weight: 800; letter-spacing: .02em; text-transform: uppercase; }
.manager-ticket-table td:nth-child(2), .manager-ticket-table td:nth-child(4) { max-width: 210px; overflow: hidden; color: var(--text); text-overflow: ellipsis; }
.manager-ticket-table tbody tr { cursor: pointer; transition: background .15s ease; }
.manager-ticket-table tbody tr:hover { background: var(--soft); }
.manager-ticket-table tbody tr:last-child td { border-bottom: 0; }
.unassigned-ticket { color: var(--warning); font-weight: 800; }
.waiting-reason { color: var(--warning); font-weight: 700; }
.ticket-operations { margin-top: 14px; padding: 14px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface); }
.ticket-operations h4 { margin: 2px 0 0; }
.ticket-operation-grid { display: grid; grid-template-columns: minmax(0, 1.45fr) minmax(220px, .8fr); gap: 12px; margin-top: 12px; }
.ticket-operation-form { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 9px; align-items: end; }
.ticket-operation-form label { display: grid; gap: 5px; color: var(--muted); font-size: 12px; font-weight: 750; }
.ticket-operation-form select { min-height: 36px; padding: 7px 9px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface-solid); color: var(--text); font: inherit; }
.ticket-operation-form .ticket-reason { grid-column: span 1; }
.ticket-operation-form .hidden { display: none; }
.ticket-operation-form .btn { justify-self: start; min-height: 36px; }
.ticket-workspace { display: grid; grid-template-columns: minmax(290px, 335px) minmax(0, 1fr); min-height: 640px; border: 1px solid var(--line); border-radius: 14px; overflow: hidden; background: var(--surface-solid); }
.ticket-workspace-list-panel { display: flex; min-width: 0; flex-direction: column; border-right: 1px solid var(--line); background: var(--surface); }
.ticket-workspace-list-tools { padding: 12px 12px 0; }
.ticket-workspace-list-tools input { width: 100%; min-height: 38px; padding: 8px 10px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface-solid); color: var(--text); font: inherit; }
.ticket-workspace-list-panel .manager-ticket-filters { display: grid; grid-template-columns: 1fr 1fr; gap: 7px; padding: 10px 12px 4px; margin: 0; }
.ticket-workspace-list-panel .manager-ticket-filter { min-width: 0; }
.ticket-workspace-list { display: grid; align-content: start; gap: 1px; padding: 6px; overflow: auto; }
.ticket-workspace-item { display: grid; gap: 4px; width: 100%; padding: 8px 9px; border: 1px solid transparent; border-radius: 9px; background: transparent; color: var(--text); text-align: left; font: inherit; cursor: pointer; }
.ticket-workspace-item:hover { background: var(--surface-hover); }
.ticket-workspace-item.active { border-color: color-mix(in srgb, var(--primary) 40%, var(--line)); background: var(--primary-soft); box-shadow: inset 3px 0 0 var(--primary); }
.workspace-ticket-top, .workspace-ticket-meta { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.workspace-ticket-top strong { font-size: 11px; }
.workspace-ticket-subject { overflow: hidden; font-size: 12px; font-weight: 750; text-overflow: ellipsis; white-space: nowrap; }
.workspace-ticket-meta { color: var(--muted); font-size: 10px; }
.ticket-workspace-item small { font-size: 11px; }
.workspace-ticket-indicators { display: flex; flex-wrap: wrap; gap: 4px; }
.workspace-indicator { padding: 2px 5px; border: 1px solid var(--line); border-radius: 999px; color: var(--muted); font-size: 9px; font-weight: 800; }
.workspace-indicator.critical { border-color: rgba(127,29,29,.22); background: rgba(127,29,29,.1); color: #7f1d1d; }
.workspace-indicator.waiting { border-color: rgba(180,120,0,.22); background: rgba(180,120,0,.09); color: var(--warning); }
.workspace-indicator.unassigned { border-color: color-mix(in srgb, var(--warning) 25%, var(--line)); color: var(--warning); }
.ticket-workspace-detail-panel { min-width: 0; padding: 15px 16px; overflow: auto; }
.ticket-workspace-detail-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; padding-bottom: 14px; border-bottom: 1px solid var(--line); }
.ticket-workspace-detail-head h3 { margin: 3px 0 5px; font-size: 20px; }
.workspace-quick-actions { display: flex; flex-wrap: wrap; gap: 7px; }
.ticket-workspace-info { display: grid; grid-template-columns: repeat(7, minmax(94px, 1fr)); gap: 7px; margin: 12px 0 9px; }
.ticket-info-card { display: grid; gap: 3px; min-width: 0; padding: 8px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); }
.ticket-info-card small { color: var(--faint); font-size: 10px; font-weight: 750; }
.ticket-info-card strong { overflow: hidden; color: var(--text); font-size: 11px; text-overflow: ellipsis; white-space: nowrap; }
.ticket-workspace-actions { display: flex; flex-wrap: wrap; align-items: end; gap: 7px; padding: 9px 0; border-bottom: 1px solid var(--line); }
.ticket-workspace-actions form { display: flex; flex: 1 1 auto; flex-wrap: wrap; align-items: end; gap: 6px; }
.ticket-workspace-actions label { display: grid; gap: 3px; color: var(--faint); font-size: 10px; font-weight: 800; }
.ticket-workspace-actions select { min-height: 32px; max-width: 135px; padding: 5px 7px; border: 1px solid var(--line); border-radius: 8px; background: var(--surface-solid); color: var(--text); font: inherit; font-size: 11px; }
.ticket-workspace-actions .ticket-reason.hidden { display: none; }
.ticket-workspace-actions .btn { min-height: 32px; padding: 6px 8px; font-size: 11px; }
/* Compact variant of the shared save-state indicator for the ticket toolbar. */
.ticket-workspace-actions .form-save-state { align-self: end; margin-inline-end: 0; padding: 7px 2px; font-size: 11px; font-weight: 800; }
.workspace-tabs { display: inline-flex; width: auto; margin: 10px 0; padding: 3px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); }
.workspace-tabs .tab { flex: 0 0 auto; padding: 6px 9px; border-radius: 7px; font-size: 11px; }

/* Phase 14: Enterprise Design System V2 reference, scoped to Tickets workspace only. */
.ticket-v2-toolbar {
  align-items: center;
  margin-bottom: 14px;
  padding: 18px 20px;
  border: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
  border-radius: 22px;
  background: linear-gradient(135deg, var(--surface-solid), color-mix(in srgb, var(--bg-soft) 72%, var(--surface-solid)));
  box-shadow: 0 16px 42px rgba(15, 23, 42, 0.06);
}

.ticket-v2-toolbar h3 {
  font-size: 27px;
  letter-spacing: -0.04em;
}

.ticket-v2-primary {
  min-height: 40px;
  border-radius: 999px;
  padding-inline: 16px;
}

.ticket-workspace-v2 {
  grid-template-columns: minmax(300px, 340px) minmax(0, 1fr);
  min-height: 720px;
  border: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
  border-radius: 24px;
  background: color-mix(in srgb, var(--bg) 82%, var(--surface-solid));
  box-shadow: 0 22px 60px rgba(15, 23, 42, 0.08);
}

.ticket-workspace-v2 .ticket-workspace-list-panel {
  border-right-color: color-mix(in srgb, var(--line) 72%, transparent);
  background: color-mix(in srgb, var(--surface-solid) 84%, var(--bg-soft));
}

.ticket-v2-list-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 14px 4px;
}

.ticket-v2-list-head strong {
  font-size: 13px;
  letter-spacing: -0.01em;
}

.ticket-v2-list-head small {
  color: var(--muted);
  font-size: 11px;
  font-weight: 750;
}

.ticket-workspace-v2 .ticket-workspace-list-tools {
  padding: 10px 14px 6px;
}

.ticket-workspace-v2 .ticket-workspace-list-tools input {
  min-height: 42px;
  border-radius: 14px;
  border-color: color-mix(in srgb, var(--line) 84%, transparent);
  background: var(--surface-solid);
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.035);
}

.ticket-workspace-v2 .ticket-workspace-list-panel .manager-ticket-filters {
  padding: 8px 14px 8px;
  gap: 8px;
}

.ticket-workspace-v2 .manager-ticket-filter span {
  color: var(--faint);
}

.ticket-workspace-v2 .manager-ticket-filter select {
  min-height: 33px;
  border-radius: 11px;
  background: var(--surface-solid);
}

.ticket-workspace-v2 .ticket-workspace-list {
  gap: 8px;
  padding: 8px 12px 16px;
}

.ticket-v2-list-item {
  gap: 7px;
  padding: 11px;
  border: 1px solid transparent;
  border-radius: 16px;
  background: transparent;
  transition: transform .14s ease, box-shadow .14s ease, border-color .14s ease, background .14s ease;
}

.ticket-v2-list-item:hover {
  transform: translateY(-1px);
  border-color: color-mix(in srgb, var(--line-strong) 62%, transparent);
  background: var(--surface-solid);
  box-shadow: 0 14px 28px rgba(15, 23, 42, 0.07);
}

.ticket-v2-list-item.active {
  border-color: color-mix(in srgb, var(--primary) 58%, var(--line));
  background: color-mix(in srgb, var(--primary-soft) 58%, var(--surface-solid));
  box-shadow: 0 16px 34px rgba(37, 99, 235, 0.13), inset 3px 0 0 var(--primary);
}

.ticket-v2-list-top,
.ticket-v2-list-badges,
.ticket-v2-requester {
  display: flex;
  align-items: center;
  gap: 7px;
}

.ticket-v2-list-top,
.ticket-v2-list-badges {
  justify-content: space-between;
}

.ticket-v2-list-top strong {
  color: var(--muted);
  font-size: 11px;
  font-weight: 850;
}

.ticket-v2-list-item .workspace-ticket-subject {
  font-size: 13px;
  font-weight: 850;
  line-height: 1.28;
}

.ticket-v2-requester {
  min-width: 0;
  color: var(--muted);
  font-size: 11px;
}

.ticket-v2-requester span:nth-child(2) {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-v2-requester small {
  margin-left: auto;
  color: var(--faint);
  white-space: nowrap;
}

.ticket-v2-unread {
  display: inline-grid;
  min-width: 20px;
  height: 20px;
  place-items: center;
  border-radius: 999px;
  background: var(--primary);
  color: #fff;
  font-size: 10px;
  font-weight: 850;
}

.ticket-v2-sla {
  display: inline-flex;
  align-items: center;
  min-height: 22px;
  padding: 3px 8px;
  border-radius: 999px;
  background: var(--bg-soft);
  color: var(--muted);
  font-size: 10px;
  font-weight: 850;
}

.ticket-v2-sla.success { background: var(--success-soft); color: var(--success); }
.ticket-v2-sla.warning { background: var(--warning-soft); color: var(--warning); }
.ticket-v2-sla.danger { background: var(--danger-soft); color: var(--danger); }
.ticket-v2-sla.muted { color: var(--faint); }

.ticket-workspace-v2 .ticket-workspace-detail-panel {
  padding: 0;
  background: var(--surface-solid);
}

.ticket-v2-detail-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(240px, 300px);
  min-height: 100%;
}

.ticket-v2-main {
  min-width: 0;
  padding: 22px;
}

.ticket-v2-head {
  align-items: flex-start;
  padding: 0 0 14px;
  border-bottom: 0;
}

.ticket-v2-head h3 {
  max-width: 760px;
  font-size: 28px;
  line-height: 1.12;
  letter-spacing: -0.045em;
}

.ticket-v2-head-badges {
  display: flex;
  gap: 7px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.ticket-v2-head-badges .badge,
.ticket-v2-list-badges .badge {
  border-radius: 999px;
}

.ticket-v2-meta-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 12px;
}

.ticket-v2-meta-row span {
  display: inline-flex;
  gap: 6px;
  align-items: center;
  padding: 7px 10px;
  border: 1px solid color-mix(in srgb, var(--line) 74%, transparent);
  border-radius: 999px;
  background: color-mix(in srgb, var(--bg-soft) 58%, var(--surface-solid));
  color: var(--muted);
  font-size: 11px;
}

.ticket-v2-meta-row strong {
  color: var(--text);
}

.ticket-v2-summary {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 8px;
  margin: 10px 0 12px;
}

.ticket-v2-summary-card {
  display: flex;
  gap: 9px;
  align-items: center;
  min-width: 0;
  min-height: 58px;
  padding: 10px;
  border: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
  border-radius: 15px;
  background: color-mix(in srgb, var(--bg-soft) 50%, var(--surface-solid));
}

.ticket-v2-summary-card > span {
  display: inline-grid;
  place-items: center;
  width: 30px;
  height: 30px;
  flex: 0 0 auto;
  border-radius: 10px;
  background: var(--surface-solid);
  color: var(--muted);
}

.ticket-v2-summary-card svg {
  width: 15px;
  height: 15px;
}

.ticket-v2-summary-card small {
  display: block;
  color: var(--faint);
  font-size: 10px;
  font-weight: 850;
  text-transform: uppercase;
  letter-spacing: .04em;
}

.ticket-v2-summary-card strong {
  display: block;
  overflow: hidden;
  color: var(--text);
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-workspace-v2 .ticket-workspace-actions {
  align-items: center;
  gap: 8px;
  margin: 0 0 12px;
  padding: 10px;
  border: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
  border-radius: 16px;
  background: var(--surface-solid);
  box-shadow: 0 8px 22px rgba(15, 23, 42, 0.045);
}

.ticket-workspace-v2 .ticket-workspace-actions form {
  gap: 7px;
}

.ticket-workspace-v2 .ticket-workspace-actions label {
  color: var(--faint);
}

.ticket-workspace-v2 .ticket-workspace-actions select {
  min-height: 34px;
  max-width: 150px;
  border-radius: 11px;
  background: color-mix(in srgb, var(--bg-soft) 48%, var(--surface-solid));
}

.ticket-workspace-v2 .ticket-workspace-actions .btn {
  min-height: 34px;
  border-radius: 999px;
}

.ticket-v2-more {
  position: relative;
  margin-left: auto;
}

.ticket-v2-more summary {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 34px;
  padding: 7px 11px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-solid);
  color: var(--muted);
  font-size: 12px;
  font-weight: 850;
  cursor: pointer;
}

.ticket-v2-more summary svg {
  width: 15px;
  height: 15px;
}

.ticket-v2-more[open] summary {
  border-color: color-mix(in srgb, var(--primary) 26%, var(--line));
  background: var(--primary-soft);
  color: var(--primary);
}

.ticket-v2-more > div {
  position: absolute;
  right: 0;
  top: calc(100% + 8px);
  z-index: 20;
  display: grid;
  gap: 6px;
  width: 190px;
  padding: 9px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface-solid);
  box-shadow: 0 18px 42px rgba(15, 23, 42, 0.14);
}

.ticket-v2-more .btn {
  justify-content: flex-start;
  width: 100%;
}

.ticket-v2-more .btn[aria-disabled="true"] {
  opacity: 0.68;
  color: var(--muted);
}

.ticket-v2-more .btn[aria-disabled="true"] .badge {
  margin-left: auto;
  font-size: 9px;
}

.ticket-v2-tabs {
  display: flex;
  width: 100%;
  margin: 12px 0 0;
  padding: 4px;
  border-radius: 15px;
  background: color-mix(in srgb, var(--bg-soft) 70%, var(--surface-solid));
}

.ticket-v2-tabs .tab {
  min-height: 38px;
  padding-inline: 14px;
  border-radius: 11px;
  color: var(--muted);
  font-weight: 850;
}

.ticket-v2-tabs .tab.active {
  background: var(--surface-solid);
  color: var(--text);
  box-shadow: inset 0 -3px 0 var(--primary), 0 8px 18px rgba(15, 23, 42, 0.055);
}

.ticket-v2-body {
  padding: 16px 0 0;
}

.ticket-workspace-v2 .ticket-overview-section,
.ticket-workspace-v2 .article-section,
.ticket-workspace-v2 .ticket-conversation,
.ticket-workspace-v2 .ticket-activity-feed,
.ticket-workspace-v2 .collection-grid {
  border-radius: 18px;
}

.ticket-workspace-v2 .ticket-overview-section {
  padding: 16px;
  border: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
  background: var(--surface-solid);
}

.ticket-workspace-v2 .ticket-conversation {
  position: relative;
  min-height: 500px;
}

.ticket-workspace-v2 .ticket-conversation-thread {
  gap: 12px;
  padding-bottom: 12px;
}

.ticket-workspace-v2 .ticket-message {
  max-width: 78%;
  margin-right: auto;
  padding: 12px 14px;
  border: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
  border-radius: 16px;
  background: color-mix(in srgb, var(--bg-soft) 58%, var(--surface-solid));
  box-shadow: 0 6px 16px rgba(15, 23, 42, 0.04);
}

.ticket-workspace-v2 .ticket-message.internal {
  border-color: color-mix(in srgb, var(--warning) 24%, var(--line));
  background: var(--warning-soft);
}

.ticket-workspace-v2 .ticket-message-meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  color: var(--muted);
}

.ticket-workspace-v2 .ticket-message p {
  margin: 8px 0 0;
  line-height: 1.55;
}

.ticket-workspace-v2 .ticket-conversation-composer {
  position: sticky;
  bottom: 0;
  padding: 12px;
  border-radius: 18px;
  background: linear-gradient(180deg, color-mix(in srgb, var(--surface-solid) 86%, transparent), var(--surface-solid));
  box-shadow: 0 -12px 30px rgba(15, 23, 42, 0.07);
}

.ticket-workspace-v2 .ticket-conversation-composer textarea {
  min-height: 92px;
  border-radius: 14px;
}

.ticket-workspace-v2 .ticket-composer-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.ticket-workspace-v2 .ticket-composer-actions .btn,
.ticket-workspace-v2 .composer-upload {
  border-radius: 999px;
}

.ticket-workspace-v2 .attachment-list {
  display: grid;
  gap: 8px;
}

.ticket-workspace-v2 .file-card {
  border-radius: 16px;
  background: var(--surface-solid);
}

.ticket-workspace-v2 .ticket-activity-feed {
  position: relative;
  gap: 10px;
}

.ticket-workspace-v2 .ticket-activity-item {
  border-color: color-mix(in srgb, var(--line) 76%, transparent);
  border-radius: 16px;
  background: var(--surface-solid);
}

.ticket-workspace-v2 .ticket-activity-icon {
  border-radius: 999px;
  background: color-mix(in srgb, var(--primary-soft) 72%, var(--surface-solid));
}

.ticket-v2-side-panel {
  display: grid;
  align-content: start;
  gap: 16px;
  padding: 22px 18px;
  border-left: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
  background: color-mix(in srgb, var(--bg-soft) 58%, var(--surface-solid));
}

.ticket-v2-side-panel section {
  padding-bottom: 14px;
  border-bottom: 1px solid color-mix(in srgb, var(--line) 70%, transparent);
}

.ticket-v2-side-panel section:last-child {
  border-bottom: 0;
}

.ticket-v2-side-panel h4 {
  margin: 0 0 8px;
  color: var(--text);
  font-size: 12px;
  letter-spacing: -0.01em;
}

.ticket-v2-side-row {
  display: grid;
  grid-template-columns: minmax(80px, .72fr) minmax(0, 1fr);
  gap: 10px;
  padding: 5px 0;
}

.ticket-v2-side-row span {
  color: var(--faint);
  font-size: 11px;
  font-weight: 750;
}

.ticket-v2-side-row strong {
  min-width: 0;
  overflow: hidden;
  color: var(--text);
  font-size: 11px;
  font-weight: 750;
  text-overflow: ellipsis;
  white-space: nowrap;
}

@media (max-width: 1180px) {
  .ticket-v2-detail-layout {
    grid-template-columns: 1fr;
  }
  .ticket-v2-side-panel {
    border-left: 0;
    border-top: 1px solid color-mix(in srgb, var(--line) 76%, transparent);
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .ticket-v2-summary {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 840px) {
  .ticket-workspace-v2 {
    grid-template-columns: 1fr;
  }
  .ticket-v2-main {
    padding: 16px;
  }
  .ticket-v2-head {
    flex-direction: column;
  }
  .ticket-v2-summary,
  .ticket-v2-side-panel {
    grid-template-columns: 1fr;
  }
  .ticket-v2-more > div {
    position: static;
    margin-top: 8px;
  }
}

/* Phase 14 screenshot alignment: darker left rail, wider conversation, lighter cards. */
.ticket-v2-toolbar {
  padding: 8px 2px 12px;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.ticket-v2-toolbar h3 {
  font-size: 22px;
}

.ticket-workspace-v2 {
  grid-template-columns: minmax(250px, 295px) minmax(0, 1fr);
  min-height: 720px;
  border-color: #e8ecf4;
  border-radius: 18px;
  background: #f8fafc;
  box-shadow: 0 18px 50px rgba(15, 23, 42, 0.12);
}

.ticket-workspace-v2 .ticket-workspace-list-panel {
  color: #d8e0ef;
  border-right: 1px solid rgba(148, 163, 184, 0.16);
  background:
    radial-gradient(circle at top left, rgba(37, 99, 235, 0.26), transparent 34%),
    linear-gradient(180deg, #0b1220 0%, #101827 100%);
}

.ticket-workspace-v2 .ticket-workspace-list-tools input,
.ticket-workspace-v2 .manager-ticket-filter select {
  color: #e5edf8;
  border-color: rgba(148, 163, 184, 0.22);
  background: rgba(15, 23, 42, 0.72);
  box-shadow: none;
}

.ticket-workspace-v2 .ticket-workspace-list-tools input::placeholder {
  color: #8291aa;
}

.ticket-workspace-v2 .ticket-v2-list-head strong {
  color: #f8fafc;
}

.ticket-workspace-v2 .ticket-v2-list-head small,
.ticket-workspace-v2 .manager-ticket-filter span {
  color: #8ea0ba;
}

.ticket-v2-list-item {
  min-height: 86px;
  padding: 10px;
  border-radius: 12px;
  color: #dbe6f7;
  background: rgba(15, 23, 42, 0.26);
}

.ticket-v2-list-item:hover {
  border-color: rgba(96, 165, 250, 0.28);
  background: rgba(30, 41, 59, 0.78);
  box-shadow: none;
}

.ticket-v2-list-item.active {
  border-color: #2f7df6;
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.32), rgba(30, 41, 59, 0.84));
  box-shadow: inset 3px 0 0 #3b82f6, 0 10px 26px rgba(37, 99, 235, 0.18);
}

.ticket-v2-list-item .workspace-ticket-subject {
  color: #f8fafc;
  font-size: 12px;
}

.ticket-v2-list-top strong,
.ticket-v2-requester,
.ticket-v2-requester small {
  color: #9fb0c8;
}

.ticket-v2-list-item .workspace-indicator {
  border-color: rgba(148, 163, 184, 0.22);
  color: #b8c4d8;
  background: rgba(15, 23, 42, 0.45);
}

.ticket-workspace-v2 .badge {
  border: 0;
  border-radius: 999px;
  font-size: 10px;
}

.ticket-workspace-v2 .ticket-workspace-detail-panel {
  background: #f8fafc;
}

.ticket-v2-detail-layout {
  grid-template-columns: minmax(680px, 1fr) minmax(255px, 285px);
}

.ticket-v2-main {
  padding: 18px 18px 20px 20px;
}

.ticket-v2-head {
  align-items: flex-start;
  gap: 18px;
  padding-bottom: 8px;
}

.ticket-v2-title-block {
  min-width: 0;
  flex: 1 1 auto;
}

.ticket-v2-head h3 {
  margin-top: 7px;
  font-size: 22px;
  letter-spacing: -0.035em;
}

.ticket-v2-head .muted {
  font-size: 12px;
}

.ticket-v2-head-badges {
  justify-content: flex-start;
  margin-top: 10px;
}

.ticket-workspace-v2 .ticket-workspace-actions {
  flex: 0 0 auto;
  justify-content: flex-end;
  margin: 0;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.ticket-workspace-v2 .ticket-workspace-actions > .btn {
  min-width: 82px;
  color: #fff;
  background: #0f6bff;
  box-shadow: 0 10px 22px rgba(15, 107, 255, 0.24);
}

.ticket-workspace-v2 .ticket-workspace-actions form {
  flex: 0 1 auto;
}

.ticket-workspace-v2 .ticket-workspace-actions label {
  gap: 0;
}

.ticket-workspace-v2 .ticket-workspace-actions label > span {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
}

.ticket-workspace-v2 .ticket-workspace-actions select {
  min-width: 104px;
  max-width: 132px;
  min-height: 36px;
  border-radius: 9px;
  color: #1f2a44;
  background: #fff;
}

.ticket-workspace-v2 .ticket-workspace-actions label.ticket-reason:not(.hidden) select {
  min-width: 132px;
}

.ticket-workspace-v2 .ticket-workspace-actions form .btn[type="submit"] {
  min-height: 36px;
  color: #fff;
  background: #0f6bff;
}

.ticket-workspace-v2 .ticket-workspace-actions form .btn[type="submit"]:disabled {
  display: none;
}

.ticket-workspace-actions .form-save-state {
  min-height: 28px;
  padding: 7px 4px;
  font-size: 10px;
}

.ticket-workspace-actions .form-save-state:not([data-state]) {
  display: none;
}

.ticket-v2-more summary {
  width: 38px;
  min-width: 38px;
  justify-content: center;
  color: #1f2a44;
  border-radius: 10px;
  background: #fff;
}

.ticket-v2-more summary {
  font-size: 0;
}

.ticket-v2-more summary svg {
  width: 16px;
  height: 16px;
}

.ticket-v2-meta-row {
  margin-top: 3px;
  margin-bottom: 10px;
}

.ticket-v2-meta-row span {
  border: 0;
  background: transparent;
  padding: 0;
  font-size: 11px;
}

.ticket-v2-summary {
  grid-template-columns: repeat(5, minmax(0, 1fr));
  margin: 8px 0 10px;
}

.ticket-v2-summary-card {
  min-height: 50px;
  padding: 8px 10px;
  border-color: #e9edf5;
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 7px 18px rgba(15, 23, 42, 0.035);
}

.ticket-v2-summary-card > span {
  width: 26px;
  height: 26px;
  background: #f3f6fb;
}

.ticket-v2-tabs {
  gap: 18px;
  margin-top: 10px;
  padding: 0 0 8px;
  border: 0;
  border-bottom: 1px solid #e8edf5;
  border-radius: 0;
  background: transparent;
}

.ticket-v2-tabs .tab {
  min-height: 30px;
  padding: 0 2px;
  border-radius: 0;
  background: transparent;
  color: #56657d;
}

.ticket-v2-tabs .tab.active {
  color: #0f6bff;
  background: transparent;
  box-shadow: inset 0 -2px 0 #0f6bff;
}

.ticket-v2-body {
  padding-top: 10px;
}

.ticket-workspace-v2 .ticket-conversation {
  min-height: 430px;
}

.ticket-workspace-v2 .ticket-conversation-thread {
  gap: 10px;
}

.ticket-workspace-v2 .ticket-message {
  max-width: none;
  padding: 12px 14px;
  border-color: #e8edf5;
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 5px 14px rgba(15, 23, 42, 0.035);
}

.ticket-workspace-v2 .ticket-message.internal {
  border-color: #f1c96b;
  background: #fffbeb;
}

.ticket-workspace-v2 .ticket-message-meta strong {
  color: #111827;
}

.ticket-workspace-v2 .ticket-conversation-composer {
  padding: 0;
  border: 1px solid #e8edf5;
  border-radius: 14px;
  background: #fff;
  box-shadow: 0 8px 24px rgba(15, 23, 42, 0.055);
}

.ticket-workspace-v2 .ticket-conversation-composer textarea {
  min-height: 78px;
  border: 0;
  background: transparent;
}

.ticket-workspace-v2 .ticket-composer-actions {
  padding: 10px;
  border-top: 1px solid #eef2f7;
}

.ticket-workspace-v2 .ticket-composer-actions .btn,
.ticket-workspace-v2 .composer-upload {
  min-height: 34px;
  border-radius: 9px;
}

.ticket-v2-side-panel {
  align-self: start;
  margin: 100px 14px 16px 0;
  padding: 16px;
  border: 1px solid #e8edf5;
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 8px 24px rgba(15, 23, 42, 0.055);
}

.ticket-v2-side-panel section {
  padding-bottom: 12px;
}

.ticket-v2-side-panel h4 {
  font-size: 13px;
}

.ticket-v2-side-row {
  grid-template-columns: minmax(86px, .75fr) minmax(0, 1fr);
  padding: 6px 0;
}

.ticket-workspace-v2 .ticket-activity-item,
.ticket-workspace-v2 .file-card,
.ticket-workspace-v2 .record-card,
.ticket-workspace-v2 .ticket-overview-section {
  border-color: #e8edf5;
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 5px 14px rgba(15, 23, 42, 0.035);
}

@media (max-width: 1180px) {
  .ticket-v2-detail-layout {
    grid-template-columns: 1fr;
  }
  .ticket-v2-side-panel {
    margin: 12px 18px 18px;
  }
}

/* Tickets V2 layout repair: fixed list/right columns, fluid center, centered max-width container. */
.ticket-workspace-v2 {
  width: min(100%, 1700px);
  max-width: 1700px;
  margin-inline: auto;
  grid-template-columns: 320px minmax(0, 1fr);
  overflow: hidden;
}

.ticket-workspace-v2 .ticket-workspace-list-panel {
  width: 320px;
  min-width: 320px;
  max-width: 320px;
}

.ticket-workspace-v2 .ticket-workspace-detail-panel {
  min-width: 0;
  overflow: hidden;
}

.ticket-v2-detail-layout {
  grid-template-columns: minmax(0, 1fr) 340px;
  width: 100%;
  max-width: 100%;
  min-width: 0;
}

.ticket-v2-main {
  min-width: 0;
  width: 100%;
}

.ticket-v2-side-panel {
  width: 340px;
  min-width: 340px;
  max-width: 340px;
  margin: 100px 16px 16px 0;
  box-sizing: border-box;
}

.ticket-workspace-v2 .ticket-conversation,
.ticket-workspace-v2 .ticket-conversation-thread,
.ticket-workspace-v2 .ticket-conversation-composer,
.ticket-v2-summary,
.ticket-v2-tabs,
.ticket-v2-body {
  min-width: 0;
  max-width: 100%;
}

@media (max-width: 1240px) {
  .ticket-v2-detail-layout {
    grid-template-columns: 1fr;
  }
  .ticket-v2-side-panel {
    width: auto;
    min-width: 0;
    max-width: none;
    margin: 12px 18px 18px;
  }
}

@media (max-width: 840px) {
  .ticket-workspace-v2 {
    grid-template-columns: 1fr;
  }
  .ticket-workspace-v2 .ticket-workspace-list-panel {
    width: auto;
    min-width: 0;
    max-width: none;
  }
}

/* Tickets V2 height/scroll repair: viewport-bound workspace with independent columns. */
body:has(.ticket-workspace-v2) {
  overflow: hidden;
}

body:has(.ticket-workspace-v2) .main {
  height: 100vh;
  min-height: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  padding-bottom: 14px;
}

body:has(.ticket-workspace-v2) #content {
  flex: 1 1 auto;
  min-height: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

body:has(.ticket-workspace-v2) .topbar {
  flex: 0 0 auto;
  gap: 8px;
  margin-bottom: 10px;
  padding-top: 12px;
  padding-bottom: 12px;
}

body:has(.ticket-workspace-v2) .topbar .title-row {
  display: none;
}

.ticket-v2-toolbar {
  flex: 0 0 auto;
  align-items: center;
  min-height: 0;
  margin: 0 0 8px;
  padding: 0;
}

.ticket-v2-toolbar .eyebrow,
.ticket-v2-toolbar .muted {
  display: none;
}

.ticket-v2-toolbar h3 {
  margin: 0;
  font-size: 18px;
  line-height: 1.2;
}

.ticket-v2-primary {
  min-height: 34px;
  padding: 7px 12px;
}

.ticket-workspace-v2 {
  flex: 1 1 0;
  height: auto;
  min-height: 0 !important;
  max-height: none;
  grid-template-columns: 320px minmax(0, 1fr);
  align-items: stretch;
}

.ticket-workspace-v2 .ticket-workspace-list-panel,
.ticket-workspace-v2 .ticket-workspace-detail-panel,
.ticket-v2-detail-layout,
.ticket-v2-main,
.ticket-v2-side-panel {
  height: 100%;
  min-height: 0;
}

.ticket-workspace-v2 .ticket-workspace-list-panel {
  overflow: hidden;
}

.ticket-workspace-v2 .ticket-workspace-list {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  overflow-x: hidden;
}

.ticket-workspace-v2 .ticket-workspace-detail-panel {
  overflow: hidden;
}

.ticket-v2-detail-layout {
  grid-template-columns: minmax(0, 1fr) 340px;
  overflow: hidden;
}

.ticket-v2-main {
  overflow-y: auto;
  overflow-x: hidden;
  padding: 14px 16px 14px 18px;
}

.ticket-v2-side-panel {
  align-self: stretch;
  width: auto;
  min-width: 0;
  max-width: none;
  margin: 0;
  overflow-y: auto;
  overflow-x: hidden;
  border-top: 0;
  border-right: 0;
  border-bottom: 0;
  border-radius: 0;
}

.ticket-v2-head {
  padding-bottom: 6px;
}

.ticket-v2-head h3 {
  margin-top: 3px;
  font-size: 20px;
}

.ticket-v2-meta-row {
  margin-bottom: 8px;
}

.ticket-v2-summary {
  margin: 6px 0 8px;
}

.ticket-v2-summary-card {
  min-height: 46px;
}

.ticket-v2-tabs {
  margin-top: 8px;
}

.ticket-v2-body {
  padding-top: 8px;
}

.ticket-workspace-v2 .ticket-conversation {
  min-height: 0;
}

.ticket-workspace-v2 .ticket-conversation-composer {
  bottom: 0;
}

/* Tickets V2 UX simplification: light list, lean actions, context-first side panel. */
.ticket-workspace-v2 .ticket-workspace-list-panel {
  color: var(--text);
  border-right: 1px solid #e8edf5;
  background: #f8fafc;
}

.ticket-workspace-v2 .ticket-workspace-list-tools input,
.ticket-workspace-v2 .manager-ticket-filter select {
  color: #1f2937;
  border-color: #e5eaf2;
  background: #fff;
}

.ticket-workspace-v2 .ticket-workspace-list-tools input::placeholder {
  color: #94a3b8;
}

.ticket-workspace-v2 .ticket-v2-list-head strong {
  color: #0f172a;
}

.ticket-workspace-v2 .ticket-v2-list-head small,
.ticket-workspace-v2 .manager-ticket-filter span {
  color: #64748b;
}

.ticket-v2-list-item {
  min-height: 76px;
  color: #334155;
  border-color: #edf1f7;
  background: #fff;
}

.ticket-v2-list-item:hover {
  border-color: #cfd9e8;
  background: #f8fbff;
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.055);
}

.ticket-v2-list-item.active {
  border-color: #2f7df6;
  background: #eef6ff;
  box-shadow: inset 3px 0 0 #2563eb, 0 8px 22px rgba(37, 99, 235, 0.12);
}

.ticket-v2-list-item .workspace-ticket-subject {
  color: #0f172a;
}

.ticket-v2-list-top strong,
.ticket-v2-requester,
.ticket-v2-requester small {
  color: #64748b;
}

.ticket-v2-list-item .workspace-indicator {
  border-color: #e2e8f0;
  color: #475569;
  background: #f8fafc;
}

.ticket-workspace-v2 .ticket-workspace-actions {
  gap: 7px;
}

.ticket-workspace-v2 .ticket-workspace-actions form {
  flex: 0 1 auto;
  gap: 7px;
}

.ticket-workspace-v2 .ticket-workspace-actions select {
  min-width: 126px;
  max-width: 168px;
}

.ticket-workspace-v2 .ticket-workspace-actions label.ticket-reason:not(.hidden) select {
  min-width: 150px;
}

.ticket-v2-more > div {
  width: 220px;
}

.ticket-v2-side-panel {
  background: #fff;
}

.ticket-v2-side-panel section {
  border-bottom: 1px solid #eef2f7;
  margin-bottom: 12px;
}

.ticket-v2-side-panel section:last-child {
  border-bottom: 0;
  margin-bottom: 0;
}

.ticket-v2-person-card,
.ticket-v2-related-row,
.ticket-v2-suggestion-list,
.ticket-v2-watchers {
  display: grid;
  gap: 8px;
}

.ticket-v2-person-card {
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
}

.ticket-v2-person-card small,
.ticket-v2-suggestion-list small,
.ticket-v2-related-row small {
  display: block;
  color: #64748b;
  font-size: 10px;
  font-weight: 800;
}

.ticket-v2-related-row {
  grid-template-columns: 76px minmax(0, 1fr);
  align-items: center;
  padding: 5px 0;
}

.ticket-v2-related-row > span {
  color: #64748b;
  font-size: 11px;
  font-weight: 800;
}

.ticket-v2-related-row > strong {
  color: #94a3b8;
  font-size: 12px;
}

.ticket-v2-related-row .btn,
.ticket-v2-suggestion-list .btn {
  justify-content: space-between;
  min-height: 34px;
  width: 100%;
  border-radius: 10px;
  text-align: left;
}

.ticket-v2-suggestion-list .btn span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-v2-watchers {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
}

/* Tickets Workspace RC polish: density, alignment, and desktop responsiveness. */
.ticket-workspace-v2 {
  border-color: #e7edf5;
  border-radius: 16px;
  background: #f7f9fc;
  box-shadow: 0 16px 42px rgba(15, 23, 42, 0.08);
}

.ticket-v2-list-head {
  padding: 12px 12px 2px;
}

.ticket-workspace-v2 .ticket-workspace-list-tools {
  padding: 8px 12px 4px;
}

.ticket-workspace-v2 .ticket-workspace-list-tools input {
  min-height: 36px;
  border-radius: 11px;
  font-size: 12px;
}

.ticket-workspace-v2 .ticket-workspace-list-panel .manager-ticket-filters {
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  padding: 7px 12px 6px;
}

.ticket-workspace-v2 .manager-ticket-filter {
  gap: 3px;
  font-size: 10px;
}

.ticket-workspace-v2 .manager-ticket-filter select {
  min-height: 30px;
  border-radius: 9px;
  font-size: 11px;
}

.ticket-workspace-v2 .ticket-workspace-list {
  gap: 6px;
  padding: 8px 10px 12px;
}

.ticket-v2-list-item {
  gap: 5px;
  min-height: 68px;
  padding: 8px 9px;
  border-radius: 11px;
}

.ticket-v2-list-top strong {
  font-size: 10px;
  letter-spacing: .02em;
}

.ticket-v2-list-item .workspace-ticket-subject {
  font-size: 12px;
  line-height: 1.25;
}

.ticket-v2-requester {
  font-size: 10px;
}

.ticket-v2-list-badges {
  gap: 5px;
}

.ticket-workspace-v2 .badge,
.ticket-v2-sla,
.workspace-indicator {
  font-size: 9px;
}

.ticket-v2-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: start;
  gap: 8px 14px;
}

.ticket-v2-title-block {
  min-width: 0;
}

.ticket-v2-head h3 {
  overflow: hidden;
  margin: 2px 0 2px;
  font-size: 19px;
  line-height: 1.18;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-v2-head .muted {
  overflow: hidden;
  max-width: 620px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-v2-head-badges {
  justify-content: flex-end;
  margin-top: 0;
}

.ticket-workspace-v2 .ticket-workspace-actions {
  grid-column: 1 / -1;
  display: flex;
  justify-content: flex-end;
  align-items: center;
  gap: 7px;
  padding-top: 2px;
}

.ticket-workspace-v2 .ticket-workspace-actions form {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  gap: 6px;
}

.ticket-workspace-v2 .ticket-workspace-actions .btn,
.ticket-workspace-v2 .ticket-workspace-actions select,
.ticket-v2-more summary {
  min-height: 32px;
  border-radius: 9px;
  font-size: 11px;
}

.ticket-workspace-v2 .ticket-workspace-actions > .btn {
  min-width: 76px;
  padding-inline: 11px;
}

.ticket-workspace-v2 .ticket-workspace-actions select {
  min-width: 118px;
  max-width: 150px;
  padding: 5px 8px;
}

.ticket-workspace-v2 .ticket-workspace-actions label.ticket-reason:not(.hidden) select {
  min-width: 138px;
  max-width: 150px;
}

.ticket-workspace-v2 .ticket-workspace-actions form .btn[type="submit"] {
  min-height: 32px;
  padding-inline: 10px;
}

.ticket-v2-tabs {
  gap: 16px;
  margin-top: 7px;
  padding-bottom: 7px;
}

.ticket-v2-tabs .tab {
  min-height: 28px;
  font-size: 12px;
}

.ticket-v2-body {
  padding-top: 8px;
}

.ticket-workspace-v2 .ticket-conversation-thread {
  gap: 9px;
}

.ticket-workspace-v2 .ticket-message {
  padding: 10px 12px;
  border-radius: 11px;
}

.ticket-workspace-v2 .ticket-message-meta {
  font-size: 11px;
}

.ticket-workspace-v2 .ticket-message p {
  margin-top: 6px;
  font-size: 12px;
}

.ticket-workspace-v2 .ticket-conversation-composer textarea {
  min-height: 66px;
  font-size: 12px;
}

.ticket-workspace-v2 .ticket-composer-actions {
  padding: 8px;
}

.ticket-workspace-v2 .ticket-composer-actions .btn,
.ticket-workspace-v2 .composer-upload {
  min-height: 31px;
  padding: 6px 9px;
  font-size: 11px;
}

.ticket-v2-side-panel {
  padding: 13px;
}

.ticket-v2-side-panel section {
  padding-bottom: 10px;
  margin-bottom: 10px;
}

.ticket-v2-side-panel h4 {
  margin-bottom: 7px;
  font-size: 11px;
  letter-spacing: .035em;
  text-transform: uppercase;
}

.ticket-v2-side-row {
  grid-template-columns: minmax(78px, .68fr) minmax(0, 1fr);
  gap: 8px;
  padding: 4px 0;
}

.ticket-v2-side-row span {
  font-size: 10px;
}

.ticket-v2-side-row strong {
  font-size: 11px;
}

.ticket-v2-person-card {
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 8px;
}

.ticket-v2-person-card .btn,
.ticket-v2-related-row .btn,
.ticket-v2-suggestion-list .btn {
  min-height: 30px;
  padding: 5px 8px;
  font-size: 11px;
}

.ticket-v2-related-row {
  grid-template-columns: 68px minmax(0, 1fr);
  gap: 7px;
  padding: 4px 0;
}

.ticket-v2-watchers {
  gap: 5px;
}

.ticket-details-section .section-title {
  margin-bottom: 10px;
}

.ticket-details-grid {
  margin-top: 12px;
}

.ticket-files-section .section-title {
  align-items: center;
}

.ticket-v2-side-action {
  width: 100%;
  margin-top: 6px;
}

@media (max-width: 1500px) {
  .ticket-workspace-v2 {
    grid-template-columns: 304px minmax(0, 1fr);
  }

  .ticket-workspace-v2 .ticket-workspace-list-panel {
    width: 304px;
    min-width: 304px;
    max-width: 304px;
  }

  .ticket-v2-detail-layout {
    grid-template-columns: minmax(0, 1fr) 316px;
  }
}

@media (max-width: 1366px) {
  .ticket-workspace-v2 {
    grid-template-columns: 280px minmax(0, 1fr);
  }

  .ticket-workspace-v2 .ticket-workspace-list-panel {
    width: 280px;
    min-width: 280px;
    max-width: 280px;
  }

  .ticket-v2-detail-layout {
    grid-template-columns: minmax(0, 1fr) 270px;
  }

  .ticket-v2-main {
    padding: 12px 14px;
  }

  .ticket-v2-side-panel {
    padding: 12px;
  }

  .ticket-workspace-v2 .ticket-workspace-actions {
    justify-content: flex-start;
  }

  .ticket-workspace-v2 .ticket-workspace-actions form {
    justify-content: flex-start;
  }

  .ticket-workspace-v2 .ticket-workspace-actions select {
    min-width: 108px;
    max-width: 128px;
  }
}

@media (max-width: 1280px) {
  .ticket-workspace-v2 {
    grid-template-columns: 276px minmax(0, 1fr);
  }

  .ticket-workspace-v2 .ticket-workspace-list-panel {
    width: 276px;
    min-width: 276px;
    max-width: 276px;
  }

  .ticket-v2-detail-layout {
    grid-template-columns: minmax(0, 1fr) 260px;
  }

  .ticket-workspace-v2 .ticket-workspace-actions select {
    min-width: 104px;
    max-width: 118px;
  }
}

@media (max-width: 1240px) {
  body:has(.ticket-workspace-v2) {
    overflow: auto;
  }

  body:has(.ticket-workspace-v2) .main {
    height: auto;
    overflow: visible;
  }

  .ticket-workspace-v2 {
    height: auto;
    min-height: 640px;
  }

  .ticket-v2-detail-layout {
    grid-template-columns: 1fr;
    overflow: visible;
  }

  .ticket-v2-main,
  .ticket-v2-side-panel {
    height: auto;
    overflow: visible;
  }

  .ticket-v2-side-panel {
    margin: 12px 18px 18px;
    border: 1px solid #e8edf5;
    border-radius: 16px;
  }
}
.standard-workspace-toolbar { margin-bottom: 12px; }
.standard-workspace { min-height: 680px; }
.standard-workspace .ticket-workspace-list-panel { background: color-mix(in srgb, var(--surface) 78%, var(--bg)); }
.standard-workspace-filters { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.standard-workspace-item { gap: 5px; padding: 9px 10px; }
.workspace-item-top,
.workspace-item-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}
.workspace-item-top strong {
  min-width: 0;
  overflow: hidden;
  color: var(--text);
  text-overflow: ellipsis;
  white-space: nowrap;
}
.workspace-item-meta {
  justify-content: flex-start;
  flex-wrap: wrap;
  color: var(--faint);
  font-size: 11px;
}
.workspace-item-meta span:not(:last-child)::after {
  content: "";
  display: inline-block;
  width: 4px;
  height: 4px;
  margin-inline-start: 8px;
  border-radius: 50%;
  background: var(--line-strong);
  vertical-align: middle;
}
.standard-detail-head { align-items: center; }
.detail-head-actions {
  display: inline-flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  flex-wrap: wrap;
}
.standard-info-grid { grid-template-columns: repeat(6, minmax(112px, 1fr)); }
.standard-workspace-actions {
  justify-content: flex-start;
  padding: 9px 0 11px;
  border-bottom: 1px solid var(--line);
}
.asset-workspace-toolbar { margin-bottom: 12px; }
.asset-workspace .ticket-workspace-list-panel { background: color-mix(in srgb, var(--surface) 78%, var(--bg)); }
.asset-workspace-filters { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.asset-workspace-item {
  gap: 5px;
  padding: 10px;
  transition: transform .16s ease, border-color .16s ease, background .16s ease;
}
.asset-workspace-item:hover {
  transform: translateY(-1px);
}
.asset-workspace-item.active {
  outline: 1px solid color-mix(in srgb, var(--primary) 35%, transparent);
}
.asset-detail-head { align-items: center; }
.asset-management-panel {
  display: grid;
  gap: 10px;
  margin: 12px 0 10px;
  padding: 12px;
  border: 1px solid color-mix(in srgb, var(--primary) 18%, var(--line));
  border-radius: 12px;
  background: color-mix(in srgb, var(--primary-soft) 55%, var(--surface-solid));
}
.asset-management-panel h4 {
  margin: 0;
  font-size: 14px;
}
.asset-state-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 9px;
}
.asset-state-grid > div {
  display: grid;
  gap: 4px;
  min-height: 58px;
  padding: 9px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-solid);
}
.asset-state-grid small {
  color: var(--faint);
  font-size: 11px;
  font-weight: 800;
}
.asset-state-grid strong {
  color: var(--text);
  font-size: 12px;
}
.asset-actions-panel {
  margin: 10px 0 12px;
  padding: 12px;
}
.asset-action-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.asset-workflow-modal {
  max-width: 760px;
}
.asset-workflow-summary {
  display: grid;
  gap: 3px;
  padding: 10px 12px;
  border: 1px solid color-mix(in srgb, var(--primary) 18%, var(--line));
  border-radius: 12px;
  background: color-mix(in srgb, var(--primary-soft) 48%, var(--surface-solid));
}
.asset-workflow-summary strong {
  color: var(--text);
  font-size: 14px;
}
.asset-workflow-summary span,
.asset-workflow-summary small {
  color: var(--muted);
}

.contract-workspace .ticket-workspace-list-panel {
  min-width: 320px;
}

.contract-workspace-item .workspace-ticket-subject {
  font-size: 13px;
}

.contract-state-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.contract-action-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.contract-overview-grid,
.contract-tab-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.contract-info-card {
  padding: 16px;
}

.contract-info-card dl {
  display: grid;
  gap: 9px;
  margin: 0;
}

.contract-info-card dl div,
.contract-list-row,
.contract-linked-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 9px 0;
  border-bottom: 1px solid var(--line);
}

.contract-info-card dl div:last-child,
.contract-list-row:last-child,
.contract-linked-row:last-child {
  border-bottom: 0;
}

.contract-info-card dt {
  color: var(--muted);
  font-size: 12px;
}

.contract-info-card dd {
  margin: 0;
  color: var(--text);
  font-size: 13px;
  font-weight: 750;
  text-align: right;
}

.contract-linked-row {
  width: 100%;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: transparent;
  color: inherit;
  text-align: left;
  cursor: pointer;
}

.contract-linked-row:hover {
  color: var(--accent);
}

.contract-cost-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.contract-checkbox-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
}

.contract-checkbox-grid legend {
  padding: 0 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.contract-checkbox-grid label {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-hover);
  font-size: 13px;
}

.contract-workflow-modal .modal-fields {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.vendor-workspace .ticket-workspace-list-panel {
  min-width: 330px;
}

.vendor-workspace-item .workspace-ticket-subject {
  font-size: 13px;
}

.vendor-header-facts {
  grid-template-columns: repeat(5, minmax(0, 1fr));
}

.vendor-state-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.vendor-action-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.vendor-overview-grid,
.vendor-tab-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.vendor-performance-grid {
  grid-template-columns: repeat(5, minmax(0, 1fr));
}

.vendor-table-wrap {
  overflow-x: auto;
}

.vendor-table-wrap table {
  min-width: 1120px;
}

.vendor-table-wrap .record-card-actions.compact,
.record-card-actions.compact {
  flex-wrap: nowrap;
  gap: 6px;
}

.vendor-table-wrap .btn,
.record-card-actions.compact .btn {
  min-height: 30px;
  padding: 6px 9px;
  font-size: 12px;
}

.vendor-workflow-modal .modal-fields {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.knowledge-workspace .ticket-workspace-list-panel {
  min-width: 340px;
}

.knowledge-workspace-filters {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.knowledge-quick-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 10px 0;
}

.knowledge-quick-filters button {
  border: 1px solid var(--line);
  cursor: pointer;
}

.knowledge-workspace-item {
  gap: 6px;
  padding: 10px;
}

.knowledge-workspace-item .workspace-item-top span:first-child {
  display: inline-flex;
  align-items: center;
  min-width: 0;
  gap: 7px;
}

.knowledge-workspace-item .workspace-item-top strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.knowledge-state-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.knowledge-action-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.knowledge-overview-grid,
.knowledge-related-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.knowledge-content-card .article-body {
  max-width: 920px;
}

.knowledge-version-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-bottom: 14px;
}

.knowledge-workflow-modal .modal-fields {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.knowledge-content-layout {
  display: grid;
  grid-template-columns: 240px minmax(0, 1fr);
  gap: 14px;
  align-items: start;
}

.knowledge-toc-card {
  position: sticky;
  top: 82px;
  display: grid;
  gap: 8px;
}

.toc-link {
  border: 0;
  background: transparent;
  color: var(--muted);
  cursor: pointer;
  font-size: 13px;
  text-align: left;
  padding: 6px 8px;
  border-radius: 8px;
}

.toc-link:hover {
  background: var(--surface-hover);
  color: var(--text);
}

.toc-link.level-2 { padding-left: 18px; }
.toc-link.level-3 { padding-left: 30px; font-size: 12px; }

.knowledge-reading-meta {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin-bottom: 12px;
}

.knowledge-reading-meta span {
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-hover);
}

.knowledge-reading-meta small,
.knowledge-editor-status {
  display: block;
  color: var(--muted);
  font-size: 11px;
  font-weight: 750;
}

.knowledge-editor-status {
  margin-bottom: 8px;
  text-align: right;
}

.knowledge-editor-toolbar {
  display: grid;
  gap: 8px;
  margin-bottom: 10px;
}

.toolbar-group {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.toolbar-group .btn {
  min-height: 30px;
  padding: 6px 9px;
  font-size: 12px;
}

.knowledge-media-dropzone {
  display: grid;
  gap: 4px;
  padding: 12px;
  margin-bottom: 10px;
  border: 1px dashed var(--line-strong);
  border-radius: 12px;
  background: var(--surface-hover);
  color: var(--muted);
}

.knowledge-rich-editor {
  min-height: 420px;
  padding: 22px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface);
  outline: none;
  line-height: 1.7;
}

.knowledge-rich-editor:focus {
  border-color: color-mix(in srgb, var(--accent) 50%, var(--line));
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 14%, transparent);
}

.knowledge-editor-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  margin-top: 10px;
}

.knowledge-article-body {
  line-height: 1.75;
  max-width: 920px;
}

.kb-special-block {
  padding: 13px 14px;
  margin: 14px 0;
  border: 1px solid var(--line);
  border-left: 4px solid var(--accent);
  border-radius: 12px;
  background: var(--surface-hover);
}

.kb-special-block.warning { border-left-color: #f59e0b; }
.kb-special-block.danger { border-left-color: #dc2626; }
.kb-special-block.success { border-left-color: #16a34a; }
.kb-special-block.tip { border-left-color: #2563eb; }
.kb-special-block.best-practice { border-left-color: #7c3aed; }
.kb-special-block.requirement { border-left-color: #0f766e; }

.kb-procedure {
  display: grid;
  gap: 10px;
  margin: 16px 0;
}

.kb-procedure-step {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-hover);
}

.kb-doc-table {
  width: 100%;
  border-collapse: collapse;
  margin: 14px 0;
}

.kb-doc-table th,
.kb-doc-table td {
  padding: 9px;
  border: 1px solid var(--line);
  text-align: left;
}

.kb-media img,
.kb-media video,
.kb-pdf-embed embed {
  max-width: 100%;
  border-radius: 12px;
  border: 1px solid var(--line);
}

.kb-pdf-embed embed {
  width: 100%;
  min-height: 420px;
}

.kb-file-embed,
.kb-pdf-embed {
  display: grid;
  gap: 6px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-hover);
}

.knowledge-governance-panel {
  display: grid;
  gap: 14px;
}

.knowledge-version-list {
  display: grid;
  gap: 10px;
}

.knowledge-version-card,
.knowledge-review-card {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-hover);
}

.knowledge-version-card {
  grid-template-columns: minmax(220px, 1fr) minmax(260px, 1.2fr) auto;
  align-items: center;
}

.knowledge-version-meta,
.knowledge-review-actions,
.knowledge-compare-controls {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
}

.knowledge-version-meta span {
  display: grid;
  gap: 2px;
  min-width: 112px;
}

.knowledge-version-meta small {
  color: var(--muted);
  font-size: 11px;
  font-weight: 750;
}

.knowledge-review-grid,
.knowledge-compare-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.knowledge-review-card p {
  margin: 0;
}

.knowledge-compare-modal,
.knowledge-version-modal {
  width: min(1080px, calc(100vw - 32px));
  max-height: min(86vh, 900px);
  overflow: auto;
}

.knowledge-compare-controls label {
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 750;
}

.knowledge-compare-controls select {
  min-width: 220px;
}

.knowledge-compare-grid article {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface);
  line-height: 1.65;
}

.diff-added {
  background: color-mix(in srgb, #16a34a 18%, transparent);
  color: var(--text);
  border-radius: 4px;
}

.diff-removed {
  background: color-mix(in srgb, #dc2626 16%, transparent);
  color: var(--text);
  border-radius: 4px;
  text-decoration: line-through;
}
.asset-overview-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}
.asset-rule-grid {
  display: grid;
  gap: 8px;
  margin-bottom: 12px;
}
.asset-rule-card {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  padding: 11px 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface);
}
.asset-rule-card svg {
  width: 18px;
  height: 18px;
  flex: 0 0 18px;
  margin-top: 1px;
}
.asset-rule-card strong {
  display: block;
  margin-bottom: 3px;
  color: var(--text);
  font-size: 13px;
}
.asset-rule-card p {
  margin: 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.45;
}
.asset-rule-card.warning { border-color: color-mix(in srgb, var(--warning) 28%, var(--line)); background: color-mix(in srgb, var(--warning) 8%, var(--surface)); }
.asset-rule-card.danger { border-color: color-mix(in srgb, var(--danger) 28%, var(--line)); background: var(--danger-soft); }
.asset-rule-card.critical { border-color: rgba(127,29,29,.28); background: rgba(127,29,29,.08); }
.asset-rule-card.neutral { background: color-mix(in srgb, var(--surface) 76%, var(--bg)); }
.asset-info-section,
.asset-table-card {
  padding: 14px;
}
.asset-info-section .detail-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}
.asset-info-section .detail-field {
  padding: 10px;
  border-radius: 10px;
}
.asset-mini-table {
  display: grid;
  gap: 6px;
}
.asset-mini-row {
  display: grid;
  grid-template-columns: 90px minmax(0, 1fr) auto auto minmax(120px, auto);
  gap: 8px;
  align-items: center;
  width: 100%;
  padding: 9px 10px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--surface-solid);
  color: var(--text);
  text-align: left;
}
.asset-mini-row:hover {
  border-color: color-mix(in srgb, var(--primary) 28%, var(--line));
  background: var(--surface-hover);
}
.asset-mini-row strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.asset-lifecycle-feed {
  display: grid;
  gap: 8px;
}
.asset-event-card p {
  margin: 5px 0 0;
}
.asset-attention-panel {
  margin: 14px 0;
}
.asset-attention-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 8px;
}
.asset-attention-card {
  display: grid;
  gap: 8px;
  min-height: 74px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-solid);
  text-align: left;
}
.asset-attention-card:hover {
  transform: translateY(-1px);
  border-color: color-mix(in srgb, var(--primary) 24%, var(--line));
  background: var(--surface-hover);
}
.asset-attention-card strong {
  color: var(--text);
  font-size: 24px;
  line-height: 1;
}
.workspace-overview-card { padding: 14px; }
.workspace-overview-card .detail-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.workspace-overview-card .detail-field {
  padding: 10px;
  border-radius: 10px;
}
.inline-attachments { margin-top: 14px; }
.inline-attachments .attachment-upload { margin-bottom: 10px; }
.ticket-overview-section { padding: 12px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); }
.ticket-overview-label { margin-bottom: 7px; color: var(--faint); font-size: 10px; font-weight: 800; text-transform: uppercase; }
.ticket-description { color: var(--text); font-size: 13px; line-height: 1.6; }
.ticket-reason-summary { margin: 10px 0 0; color: var(--muted); font-size: 12px; }
.ticket-legacy-note { display: grid; gap: 4px; margin-top: 10px; padding: 9px; border-radius: 8px; background: color-mix(in srgb, var(--warning) 7%, var(--surface-solid)); color: var(--text); }
.ticket-legacy-note small { color: var(--warning); font-weight: 800; }
.ticket-workspace-detail-body { min-width: 0; }
.internal-comment-toggle { display: flex; align-items: center; gap: 7px; color: var(--warning); font-size: 12px; font-weight: 700; }
.ticket-conversation { display: grid; gap: 12px; }
.ticket-conversation-thread { display: grid; gap: 8px; }
.ticket-message { display: grid; gap: 6px; padding: 10px 11px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); }
.ticket-message.internal { border-color: color-mix(in srgb, var(--warning) 30%, var(--line)); background: color-mix(in srgb, var(--warning) 7%, var(--surface)); }
.ticket-message-meta { display: flex; align-items: center; justify-content: space-between; gap: 8px; color: var(--muted); font-size: 11px; }
.ticket-message-meta > span { display: inline-flex; align-items: center; gap: 7px; }
.ticket-message p { margin: 0; color: var(--text); font-size: 13px; line-height: 1.5; }
.ticket-message small { display: inline-flex; align-items: center; gap: 5px; color: var(--muted); font-size: 11px; }
.ticket-conversation-composer { display: grid; gap: 8px; padding: 10px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface-solid); }
.ticket-conversation-composer.is-internal { border-color: color-mix(in srgb, var(--warning) 35%, var(--line)); }
.ticket-conversation-composer textarea { min-height: 78px; resize: vertical; }
.ticket-composer-actions { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.ticket-composer-actions .active { border-color: color-mix(in srgb, var(--warning) 45%, var(--line)); background: color-mix(in srgb, var(--warning) 10%, var(--surface-solid)); color: var(--warning); }
.composer-upload { position: relative; overflow: hidden; }
.composer-upload input { position: absolute; inset: 0; opacity: 0; cursor: pointer; }
.ticket-activity-feed { display: grid; gap: 7px; }
.ticket-activity-item { display: flex; gap: 9px; padding: 10px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); }
.ticket-activity-icon { display: grid; flex: 0 0 28px; width: 28px; height: 28px; place-items: center; border-radius: 8px; background: var(--primary-soft); color: var(--primary); }
.ticket-activity-item strong { display: block; color: var(--text); font-size: 12px; }
.ticket-activity-item small { color: var(--faint); font-size: 11px; }
.ticket-change-summary { display: grid; gap: 8px; margin: 14px 0; }
.ticket-change-summary > div { display: grid; gap: 3px; padding: 9px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); }
.ticket-change-summary small { color: var(--faint); font-size: 10px; font-weight: 800; text-transform: uppercase; }
.ticket-change-summary strong { color: var(--text); font-size: 13px; }
.ticket-change-summary strong span { color: var(--faint); padding: 0 4px; }
@media (max-width: 1100px) { .ticket-workspace-info { grid-template-columns: repeat(4, minmax(100px, 1fr)); } }
@media (max-width: 840px) { .ticket-operation-grid, .ticket-operation-form { grid-template-columns: 1fr; } .manager-ticket-filter { flex: 1 1 140px; } .ticket-workspace { grid-template-columns: 1fr; min-height: 0; } .ticket-workspace-list-panel { max-height: 360px; border-right: 0; border-bottom: 1px solid var(--line); } .ticket-workspace-detail-panel { padding: 14px; } .ticket-workspace-detail-head { flex-direction: column; } .ticket-workspace-info { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

@media (max-width: 980px) {
  .people-overview-layout,
  .form-section-grid,
  .system-access-fields,
  .account-preview-box .detail-grid,
  .asset-overview-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .asset-management-panel form { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .asset-mini-row { grid-template-columns: 80px minmax(0, 1fr) auto; }
  .asset-mini-row span:last-child { grid-column: 2 / -1; }
}

@media (max-width: 640px) {
  .people-overview-layout,
  .form-section-grid,
  .system-access-fields,
  .system-access-choice-grid,
  .account-preview-box .detail-grid,
  .people-info-card .detail-grid,
  .account-overview-card .detail-grid,
  .asset-overview-grid,
  .asset-info-section .detail-grid,
  .asset-management-panel form {
    grid-template-columns: 1fr;
  }
  .asset-mini-row { grid-template-columns: 1fr; }
}

.dashboard-signal-groups {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.dashboard-signal-group {
  padding: 11px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface);
}

.dashboard-signal-head {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 9px;
  color: var(--text);
  font-size: 13px;
}

.dashboard-signal-head svg { width: 16px; height: 16px; color: var(--accent); }
.dashboard-signal-head small { margin-left: auto; color: var(--faint); font-weight: 750; }
.dashboard-signal-group .signal-list { gap: 6px; }
.dashboard-signal-group .signal-card { grid-template-columns: auto minmax(0, 1fr); align-items: start; gap: 7px; padding: 8px; border-radius: 9px; box-shadow: none; }
.dashboard-signal-group .signal-card strong,
.dashboard-signal-group .signal-card small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.dashboard-signal-group .signal-card strong { font-size: 12px; }
.dashboard-signal-group .signal-card small { margin-top: 2px; color: var(--faint); font-size: 10px; }

.dashboard-activity-list {
  display: grid;
  gap: 7px;
}

.dashboard-activity-card {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  width: 100%;
  padding: 10px;
  border: 1px solid transparent;
  border-radius: 10px;
  background: transparent;
  color: var(--text);
  font: inherit;
  text-align: left;
  cursor: pointer;
}

.dashboard-activity-card:hover { border-color: var(--line); background: var(--surface); }
.dashboard-activity-copy { display: grid; gap: 2px; min-width: 0; }
.dashboard-activity-copy strong, .dashboard-activity-copy small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.dashboard-activity-copy small, .dashboard-activity-card time { color: var(--faint); font-size: 11px; }

.notification-toolbar {
  align-items: center;
}

.notification-toolbar .dashboard-filter-chips {
  margin: 0 auto 0 0;
}

.notification-feed {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.notification-card {
  display: grid;
  gap: 10px;
  padding: 0;
  overflow: hidden;
}

.notification-card.unread {
  border-color: color-mix(in srgb, var(--primary) 32%, var(--line));
  box-shadow: inset 3px 0 0 var(--primary), var(--shadow-sm);
}

.notification-open {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: start;
  gap: 7px;
  width: 100%;
  padding: 14px 14px 0;
  border: 0;
  background: transparent;
  color: var(--text);
  font: inherit;
  text-align: left;
  cursor: pointer;
}

.notification-open:hover strong { color: var(--primary); }
.notification-open p { margin: 0; }

.notification-severity {
  width: 22px;
  height: 22px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: var(--info);
  background: var(--info-soft);
  font-size: 12px;
  font-weight: 850;
}

.notification-severity.warning { color: var(--warning); background: var(--warning-soft); }
.notification-severity.critical { color: var(--danger); background: var(--danger-soft); }

.notification-actions {
  display: flex;
  gap: 7px;
  padding: 0 14px 13px;
}

.notification-actions .btn { min-height: 30px; padding: 5px 8px; font-size: 11px; }

.notification-menu-list {
  display: grid;
  gap: 6px;
  max-height: 420px;
  overflow: auto;
}

.notifications-menu .notification-card {
  border-radius: 9px;
  box-shadow: none;
}

.notifications-menu .notification-open { padding: 10px 0 0; }
.notifications-menu .notification-actions { padding: 0 0 9px; }

.focus-list {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 7px;
}

.focus-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  width: 100%;
  min-height: 58px;
  padding: 9px 10px;
  border: 1px solid var(--line);
  border-radius: 11px;
  background: var(--surface);
  color: var(--text);
  font: inherit;
  text-align: left;
  cursor: pointer;
}

.focus-card span { display: grid; grid-template-columns: 28px 1fr; align-items: center; gap: 8px; }
.focus-card strong { display: grid; place-items: center; width: 28px; height: 28px; border-radius: 8px; background: var(--primary-soft); color: var(--primary); font-size: 13px; }
.focus-card small { font-weight: 750; }
.focus-card em { display: none; color: var(--faint); font-size: 11px; font-style: normal; text-align: right; }

.dashboard-charts { margin-top: 16px; }
.dashboard-chart-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
.dashboard-chart { min-width: 0; }
.dashboard-chart h4 { margin: 0 0 12px; font-size: 13px; }
.dashboard-chart-bars { display: grid; gap: 9px; }
.dashboard-chart-row { display: grid; grid-template-columns: 92px minmax(0, 1fr) 24px; align-items: center; gap: 8px; width: 100%; padding: 0; border: 0; background: transparent; color: var(--muted); font: inherit; font-size: 12px; text-align: left; cursor: pointer; }
.dashboard-chart-row i { display: block; height: 7px; overflow: hidden; border-radius: 999px; background: var(--soft); }
.dashboard-chart-row b { display: block; height: 100%; border-radius: inherit; background: var(--accent); }
.dashboard-chart-row b.high { background: var(--danger); }
.dashboard-chart-row b.medium, .dashboard-chart-row b.software { background: var(--warning); }
.dashboard-chart-row b.low, .dashboard-chart-row b.access, .dashboard-chart-row b.on-track { background: var(--success); }
.dashboard-chart-row b.hardware, .dashboard-chart-row b.network, .dashboard-chart-row b.other, .dashboard-chart-row b.at-risk { background: var(--accent); }
.dashboard-chart-row b.service-request, .dashboard-chart-row b.assignee { background: var(--info); }
.dashboard-chart-row b.breached { background: var(--danger); }
.dashboard-chart-row strong { color: var(--text); text-align: right; }

.kanban-board {
  grid-template-columns: repeat(5, minmax(260px, 1fr));
  overflow-x: auto;
  padding-bottom: 8px;
}

.kanban-column {
  min-height: 420px;
  display: grid;
  align-content: start;
  gap: 10px;
  border-radius: 18px;
  background: rgba(148, 163, 184, 0.09);
  padding: 12px;
}

.kanban-column.compact {
  min-height: 220px;
}

.kanban-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 4px 4px 8px;
}

.kanban-head strong {
  font-size: 13px;
}

.kanban-head span {
  min-width: 24px;
  height: 24px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: var(--muted);
  background: var(--surface-solid);
  font-size: 12px;
  font-weight: 800;
}

.compact-card,
.record-card,
.signal-card,
.audit-card {
  border: 1px solid transparent;
  border-radius: 16px;
  background: var(--surface-solid);
  box-shadow: var(--shadow-sm);
}

.compact-card {
  display: grid;
  gap: 9px;
  padding: 13px;
  cursor: pointer;
}

.compact-card:hover,
.record-card:hover {
  border-color: var(--line-strong);
}

.compact-top,
.compact-meta,
.record-card-head,
.record-card-actions,
.audit-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.compact-top strong {
  min-width: 0;
  font-size: 13px;
}

.compact-badges {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.compact-card p {
  margin: 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.5;
}

.compact-meta {
  color: var(--faint);
  font-size: 12px;
}

.signal-list,
.task-stack,
.audit-feed,
.timeline-feed {
  display: grid;
  gap: 12px;
}

.signal-card {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.signal-card-link {
  width: 100%;
  color: inherit;
  cursor: pointer;
  text-align: left;
}

.signal-card-link:hover {
  border-color: var(--line-strong);
}

.collection-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.load-more-row {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12px;
  margin: 18px 0 6px;
}

.collection-grid.single {
  grid-template-columns: 1fr;
}

.record-card {
  display: grid;
  gap: 12px;
  padding: 14px;
}

.employee-task-card,
.employee-ticket-card,
.employee-document-card {
  padding: 11px;
}

.employee-ticket-card {
  gap: 8px;
}

.employee-ticket-card .record-card-head {
  gap: 8px;
}

.employee-ticket-card .record-icon {
  width: 32px;
  height: 32px;
}

.employee-ticket-card .employee-card-lines {
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 6px;
  font-size: 12px;
}

.employee-ticket-card .record-card-actions {
  margin-top: 0;
}

.record-card-head {
  justify-content: flex-start;
}

.record-card-head strong,
.record-card-head span {
  display: block;
}

.record-card-head span {
  margin-top: 3px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.45;
}

.record-icon {
  width: 40px;
  height: 40px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border-radius: 13px;
  color: var(--primary);
  background: var(--primary-soft);
}

.record-card-meta {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.record-card-actions {
  justify-content: flex-start;
  flex-wrap: wrap;
}

.audit-feed {
  max-width: 980px;
}

.audit-card {
  justify-content: flex-start;
  align-items: flex-start;
  padding: 15px;
}

.audit-mark {
  width: 38px;
  height: 38px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border-radius: 999px;
  color: var(--info);
  background: var(--info-soft);
}

.audit-line {
  margin-bottom: 4px;
  line-height: 1.5;
}

details {
  margin-top: 8px;
}

summary {
  color: var(--muted);
  cursor: pointer;
  font-size: 12px;
  font-weight: 700;
}

pre {
  max-width: min(760px, 76vw);
  overflow: auto;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface-hover);
  padding: 12px;
  font-size: 12px;
}

.timeline-feed {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

@media (max-width: 1100px) {
  .grid.cards {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .grid.two {
    grid-template-columns: 1fr;
  }

  .command-grid,
  .employee-home-grid,
  .employee-task-window-grid,
  .employee-upcoming-grid,
  .collection-grid,
  .related-article-grid,
  .timeline-feed {
    grid-template-columns: 1fr;
  }

  .employee-ticket-card .employee-card-lines {
    grid-template-columns: 1fr;
  }

  .mini-kanban {
    grid-template-columns: 1fr;
  }

  .dashboard-metric-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .dashboard-chart-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .dashboard-signal-groups,
  .focus-list {
    grid-template-columns: 1fr;
  }

  .asset-attention-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .asset-state-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .contract-state-grid,
  .contract-action-grid,
  .contract-cost-grid,
  .vendor-state-grid,
  .vendor-action-grid,
  .vendor-header-facts,
  .vendor-performance-grid,
  .knowledge-state-grid,
  .knowledge-action-grid,
  .knowledge-version-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .employee-kb-widgets {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .employee-service-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .contract-overview-grid,
  .contract-tab-grid,
  .vendor-overview-grid,
  .vendor-tab-grid,
  .knowledge-overview-grid,
  .knowledge-related-grid,
  .knowledge-review-grid,
  .knowledge-compare-grid,
  .knowledge-content-layout {
    grid-template-columns: 1fr;
  }

  .knowledge-toc-card {
    position: static;
  }

  .knowledge-reading-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 900px) {
  .app {
    grid-template-columns: 1fr;
  }

  .sidebar {
    position: static;
    height: auto;
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }

  nav {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .topbar {
    position: static;
  }

  .title-row {
    align-items: stretch;
    flex-direction: column;
  }

  .global-search {
    width: 100%;
  }
}

@media (max-width: 680px) {
  .login-panel,
  .modal-fields,
  .detail-grid {
    grid-template-columns: 1fr;
  }

  .employee-request-modal,
  .employee-task-modal {
    max-height: 92vh;
    overflow: auto;
    padding: 18px;
  }

  .document-viewer-head,
  .file-card,
  .article-feedback,
  .load-more-row {
    align-items: stretch;
    flex-direction: column;
  }

  .wizard-card-grid {
    grid-template-columns: 1fr;
  }

  .file-card .record-card-actions {
    justify-content: flex-start;
  }

  .login-copy {
    min-height: 420px;
  }

  .hero-command {
    align-items: flex-start;
    flex-direction: column;
  }

  .employee-home-hero {
    align-items: flex-start;
    flex-direction: column;
  }

  .employee-home-hero .btn {
    width: 100%;
  }

  .employee-service-grid {
    grid-template-columns: 1fr;
  }

  .record-card-meta {
    grid-template-columns: 1fr;
  }

  .topbar-row {
    align-items: flex-start;
    flex-direction: column;
  }

  .top-actions {
    width: 100%;
    justify-content: space-between;
  }

  .profile-button {
    min-width: 0;
  }

  .profile-button span:not(.avatar) {
    display: none;
  }

  nav,
  .grid.cards {
    grid-template-columns: 1fr;
  }

  .dashboard-metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .focus-card,
  .dashboard-activity-card {
    align-items: flex-start;
  }

  .focus-card {
    flex-direction: column;
  }

  .dashboard-chart-grid {
    grid-template-columns: 1fr;
  }

  .asset-attention-grid,
  .asset-overview-grid,
  .asset-state-grid,
  .contract-state-grid,
  .contract-action-grid,
  .contract-cost-grid,
  .contract-checkbox-grid,
  .contract-workflow-modal .modal-fields,
  .vendor-state-grid,
  .vendor-action-grid,
  .vendor-header-facts,
  .vendor-performance-grid,
  .vendor-workflow-modal .modal-fields,
  .knowledge-state-grid,
  .knowledge-action-grid,
  .knowledge-version-grid,
  .knowledge-workflow-modal .modal-fields {
    grid-template-columns: 1fr;
  }

  .knowledge-reading-meta {
    grid-template-columns: 1fr;
  }
  .knowledge-version-card {
    grid-template-columns: 1fr;
  }
  .employee-kb-widgets,
  .suggested-kb-card {
    grid-template-columns: 1fr;
  }

  .focus-card em {
    text-align: left;
  }

  .dashboard-activity-card {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .dashboard-activity-card time {
    grid-column: 2;
  }
}

@media (max-height: 760px) {
  .employee-request-modal,
  .employee-task-modal {
    max-height: 92vh;
    overflow: auto;
  }
}

@media print {
  .sidebar,
  .topbar,
  .ticket-workspace-list-panel,
  .knowledge-toc-card,
  .knowledge-actions-panel,
  .knowledge-editor-shell,
  .workspace-tabs,
  .detail-head-actions,
  .record-card-actions,
  .article-feedback {
    display: none !important;
  }

  .app,
  .main,
  .content,
  .ticket-workspace,
  .ticket-workspace-detail-panel,
  .knowledge-content-layout,
  .knowledge-content-card {
    display: block !important;
    width: 100% !important;
    padding: 0 !important;
    margin: 0 !important;
    box-shadow: none !important;
    border: 0 !important;
  }

  .knowledge-reading-view,
  .knowledge-article-body {
    max-width: none !important;
    color: #111 !important;
  }
}

/* Enterprise SaaS Design System V2: global visual unification for V1 release. */
:root {
  --bg: #f6f7f9;
  --bg-soft: #eef1f5;
  --surface: rgba(255, 255, 255, 0.82);
  --surface-solid: #ffffff;
  --surface-hover: #f4f7fb;
  --text: #111827;
  --muted: #5f6b7a;
  --faint: #8a96a8;
  --line: #e6eaf0;
  --line-strong: #cfd7e3;
  --primary: #2563eb;
  --primary-soft: #edf4ff;
  --accent: #2563eb;
  --success: #188553;
  --success-soft: #ebf8f1;
  --warning: #b86b00;
  --warning-soft: #fff6e7;
  --danger: #c4352b;
  --danger-soft: #fff0ef;
  --info: #0b75b7;
  --info-soft: #eef8ff;
  --soft: #f7f9fc;
  --shadow-xs: 0 1px 2px rgba(15, 23, 42, 0.04);
  --shadow-sm: 0 8px 22px rgba(15, 23, 42, 0.06);
  --shadow-md: 0 20px 54px rgba(15, 23, 42, 0.09);
  --radius: 12px;
  --radius-lg: 18px;
  --radius-xl: 24px;
  --sidebar-w: 248px;
}
body.dark {
  --bg: #090b10;
  --bg-soft: #0f131a;
  --surface: rgba(20, 24, 32, 0.82);
  --surface-solid: #121821;
  --surface-hover: #192231;
  --text: #f6f8fb;
  --muted: #a6b0c0;
  --faint: #778294;
  --line: #243044;
  --line-strong: #35425a;
  --primary: #7aa7ff;
  --primary-soft: rgba(78, 128, 255, 0.16);
  --accent: #7aa7ff;
  --success: #70d69c;
  --success-soft: rgba(36, 143, 92, 0.18);
  --warning: #ffd166;
  --warning-soft: rgba(184, 107, 0, 0.18);
  --danger: #ff8a80;
  --danger-soft: rgba(196, 53, 43, 0.17);
  --info: #7dd3fc;
  --info-soft: rgba(14, 116, 184, 0.18);
  --soft: #111720;
}
html { background: radial-gradient(circle at 15% -10%, rgba(37, 99, 235, 0.09), transparent 34rem), var(--bg); }
body { background: radial-gradient(circle at top right, rgba(37, 99, 235, 0.07), transparent 30rem), linear-gradient(180deg, var(--bg), var(--bg-soft)); color: var(--text); font-size: 13px; line-height: 1.45; }
body.dark { background: radial-gradient(circle at top right, rgba(96, 165, 250, 0.12), transparent 30rem), linear-gradient(180deg, var(--bg), var(--bg-soft)); }
h1, h2, h3, h4 { color: var(--text); letter-spacing: -0.025em; }
h2 { font-size: 24px; line-height: 1.1; }
h3 { font-size: 16px; }
.eyebrow { color: var(--faint); font-size: 10px; font-weight: 850; letter-spacing: 0.11em; }
.app { grid-template-columns: var(--sidebar-w) minmax(0, 1fr); min-height: 100vh; }
.sidebar { padding: 14px 12px; border-right: 1px solid rgba(226, 232, 240, 0.68); background: linear-gradient(180deg, rgba(255,255,255,.9), rgba(249,250,252,.78)); box-shadow: inset -1px 0 0 rgba(255,255,255,.72); }
body.dark .sidebar { border-right-color: rgba(51, 65, 85, 0.68); background: linear-gradient(180deg, rgba(12,17,25,.94), rgba(10,14,21,.88)); }
.brand { min-height: 46px; padding: 6px 8px 18px; }
.brand strong { font-size: 13px; letter-spacing: -0.02em; }
.brand small { color: var(--faint); font-size: 10px; font-weight: 800; letter-spacing: .04em; text-transform: uppercase; }
.logo, .product-mark { background: linear-gradient(145deg, #0f172a, #2563eb); box-shadow: 0 12px 28px rgba(37,99,235,.24); }
nav, .nav-section-items { gap: 3px; }
.nav-section { margin-bottom: 14px; }
.nav-section-toggle { min-height: 26px; padding: 0 8px; color: var(--faint); background: transparent; font-size: 10px; font-weight: 850; letter-spacing: .09em; text-transform: uppercase; }
.nav-btn { min-height: 34px; padding: 7px 9px; border-radius: 10px; color: var(--muted); font-size: 12px; font-weight: 720; }
.nav-btn svg { width: 16px; height: 16px; color: var(--faint); }
.nav-btn:hover { background: var(--surface-hover); color: var(--text); }
.nav-btn.active { background: #111827; color: #fff; box-shadow: 0 10px 24px rgba(17,24,39,.18); }
.nav-btn.active svg { color: #fff; }
body.dark .nav-btn.active { background: #f8fafc; color: #111827; }
body.dark .nav-btn.active svg { color: #111827; }
.main { min-width: 0; }
.topbar { position: sticky; top: 0; z-index: 30; border-bottom: 1px solid rgba(226,232,240,.72); background: rgba(246,247,249,.82); backdrop-filter: blur(18px); }
body.dark .topbar { border-bottom-color: rgba(51,65,85,.7); background: rgba(9,11,16,.82); }
.topbar-row { min-height: 58px; padding: 10px 24px; }
#breadcrumbs { color: var(--faint); font-size: 11px; font-weight: 760; }
.global-search { width: min(520px, 42vw); }
.global-search input, #globalSearch, #searchBox, #filterBox, .manager-ticket-filter select, .ticket-workspace-list-tools input, input, select, textarea { min-height: 36px; border-color: var(--line); border-radius: 11px; background: var(--surface-solid); color: var(--text); box-shadow: inset 0 1px 0 rgba(15,23,42,.015); }
input:focus, select:focus, textarea:focus { border-color: color-mix(in srgb, var(--primary) 70%, var(--line)); box-shadow: 0 0 0 4px var(--primary-soft); }
.content { width: min(100%, 1760px); margin: 0 auto; padding: 20px 24px 28px; }
.title-row { margin-bottom: 14px; padding: 0; }
.title-row h2, #pageTitle { font-size: 25px; font-weight: 820; }
.top-actions, .detail-head-actions, .record-card-actions, .hero-actions, .modal-actions { gap: 8px; }
.btn, .icon-btn, .profile-button { min-height: 36px; border-radius: 11px; font-size: 12px; font-weight: 760; box-shadow: none; }
.btn { padding: 8px 12px; }
.btn:hover, .icon-btn:hover, .profile-button:hover { transform: translateY(-1px); box-shadow: var(--shadow-xs); }
.btn-primary { background: #111827; color: #fff; border-color: #111827; box-shadow: 0 10px 22px rgba(17,24,39,.14); }
body.dark .btn-primary { background: #f8fafc; color: #111827; border-color: #f8fafc; }
.btn-secondary, .icon-btn, .profile-button { background: var(--surface-solid); border-color: var(--line); color: var(--text); }
.surface-card, .record-card, .metric-card, .command-panel, .timeline-card, .audit-card, .file-card, .workspace-overview-card, .ticket-info-card, .dashboard-chart, .focus-card, .dashboard-signal-group, .asset-attention-card, .auth-card, .login-copy, .modal-backdrop .surface-card, .confirm-card { border: 1px solid rgba(226,232,240,.86); border-radius: var(--radius-lg); background: var(--surface-solid); box-shadow: var(--shadow-xs); }
body.dark .surface-card, body.dark .record-card, body.dark .metric-card, body.dark .command-panel, body.dark .timeline-card, body.dark .audit-card, body.dark .file-card, body.dark .workspace-overview-card, body.dark .ticket-info-card, body.dark .dashboard-chart, body.dark .focus-card, body.dark .dashboard-signal-group, body.dark .asset-attention-card, body.dark .auth-card, body.dark .login-copy, body.dark .modal-backdrop .surface-card, body.dark .confirm-card { border-color: rgba(51,65,85,.78); background: var(--surface-solid); }
.surface-card:hover, .record-card:hover, .file-card:hover, .asset-attention-card:hover { border-color: color-mix(in srgb, var(--primary) 20%, var(--line)); box-shadow: var(--shadow-sm); }
.toolbar, .manager-ticket-toolbar, .ticket-v2-toolbar { align-items: center; margin-bottom: 14px; padding: 14px 16px; border: 1px solid rgba(226,232,240,.86); border-radius: var(--radius-xl); background: linear-gradient(135deg, var(--surface-solid), color-mix(in srgb, var(--bg-soft) 68%, var(--surface-solid))); box-shadow: var(--shadow-xs); }
body.dark .toolbar, body.dark .manager-ticket-toolbar, body.dark .ticket-v2-toolbar { border-color: rgba(51,65,85,.78); }
.toolbar h3, .manager-ticket-toolbar h3, .ticket-v2-toolbar h3 { margin: 0; font-size: 20px; font-weight: 820; }
.toolbar .filters, .filters { gap: 8px; }
.badge, .workspace-indicator, .status-badge, .priority-badge { border-radius: 999px; font-size: 10px; font-weight: 850; letter-spacing: 0; }
.grid.cards, .collection-grid, .dashboard-chart-grid, .dashboard-signal-groups, .focus-list { gap: 12px; }
.dashboard-metric-grid { grid-template-columns: repeat(8, minmax(100px, 1fr)); gap: 10px; }
.metric-card { min-height: 74px; padding: 12px; overflow: hidden; }
.metric-card strong, .task-kpi strong { font-size: 23px; letter-spacing: -0.035em; }
.metric-card span, .task-kpi span { color: var(--muted); font-size: 11px; font-weight: 820; }
.dashboard-ticket-table, .manager-ticket-table, table { border-collapse: separate; border-spacing: 0; background: var(--surface-solid); }
th { color: var(--faint) !important; background: var(--soft) !important; font-size: 10px !important; letter-spacing: .06em; text-transform: uppercase; }
td, th { border-bottom-color: var(--line) !important; }
.table-wrap, .manager-ticket-table-wrap { overflow: auto; border: 1px solid var(--line); border-radius: var(--radius-lg); background: var(--surface-solid); box-shadow: var(--shadow-xs); }
.ticket-workspace, .ticket-workspace-v2, .asset-workspace, .contract-workspace, .vendor-workspace, .knowledge-workspace, .task-workspace, .people-workspace, .account-workspace, .standard-workspace { min-height: calc(100vh - 164px); border: 1px solid rgba(226,232,240,.9); border-radius: var(--radius-xl); background: var(--surface-solid); box-shadow: var(--shadow-sm); overflow: hidden; }
body.dark .ticket-workspace, body.dark .ticket-workspace-v2, body.dark .asset-workspace, body.dark .contract-workspace, body.dark .vendor-workspace, body.dark .knowledge-workspace, body.dark .task-workspace, body.dark .people-workspace, body.dark .account-workspace, body.dark .standard-workspace { border-color: rgba(51,65,85,.8); }
.ticket-workspace-list-panel { background: color-mix(in srgb, var(--bg-soft) 58%, var(--surface-solid)); }
.ticket-workspace-list-tools { padding: 14px 14px 6px; }
.ticket-workspace-list-panel .manager-ticket-filters, .task-workspace-filters, .people-workspace-filters, .account-workspace-filters { padding: 8px 14px 10px; gap: 8px; }
.ticket-workspace-list { gap: 7px; padding: 8px 10px 14px; }
.ticket-workspace-item, .ticket-v2-list-item, .task-workspace-item, .asset-workspace-item, .account-workspace-item { padding: 11px; border: 1px solid transparent; border-radius: 15px; background: transparent; transition: border-color .14s ease, background .14s ease, box-shadow .14s ease, transform .14s ease; }
.ticket-workspace-item:hover, .ticket-v2-list-item:hover, .task-workspace-item:hover { transform: translateY(-1px); background: var(--surface-solid); border-color: var(--line); box-shadow: var(--shadow-xs); }
.ticket-workspace-item.active, .ticket-v2-list-item.active, .task-workspace-item.active { border-color: color-mix(in srgb, var(--primary) 50%, var(--line)); background: color-mix(in srgb, var(--primary-soft) 74%, var(--surface-solid)); box-shadow: inset 3px 0 0 var(--primary), var(--shadow-xs); }
.ticket-workspace-detail-panel { background: var(--surface-solid); }
.ticket-workspace-detail-head, .task-detail-head, .document-viewer-head { padding-bottom: 14px; border-bottom: 1px solid var(--line); }
.ticket-workspace-detail-head h3, .task-detail-head h3, .document-viewer-head h2 { font-size: 22px; font-weight: 830; line-height: 1.15; }
.ticket-workspace-info, .task-health-panel, .asset-state-grid, .contract-state-grid, .vendor-state-grid, .knowledge-state-grid, .vendor-header-facts { gap: 9px; }
.ticket-info-card, .asset-state-grid > div, .contract-state-grid > div, .vendor-state-grid > div, .knowledge-state-grid > div { min-height: 62px; padding: 10px; border-radius: 14px; background: color-mix(in srgb, var(--bg-soft) 46%, var(--surface-solid)); }
.tabs, .workspace-tabs, .ticket-v2-tabs { gap: 3px; border: 1px solid var(--line); border-radius: 14px; background: color-mix(in srgb, var(--bg-soft) 64%, var(--surface-solid)); }
.tab, .workspace-tabs .tab, .ticket-v2-tabs .tab { min-height: 34px; border-radius: 10px; color: var(--muted); font-size: 12px; font-weight: 820; }
.tab.active, .workspace-tabs .tab.active, .ticket-v2-tabs .tab.active { background: var(--surface-solid); color: var(--primary); box-shadow: inset 0 -2px 0 var(--primary), var(--shadow-xs); }
.modal-backdrop { background: rgba(15,23,42,.42); backdrop-filter: blur(10px); }
.confirm-card, .modal-backdrop form, .employee-request-modal, .employee-task-modal, .task-workflow-modal, .contract-workflow-modal, .vendor-workflow-modal, .knowledge-workflow-modal { width: min(720px, calc(100vw - 32px)); border-radius: 22px; padding: 18px; box-shadow: 0 28px 80px rgba(15,23,42,.24); }
.modal-head, .wizard-section-title, .section-title { gap: 10px; }
.modal-actions { position: sticky; bottom: -18px; margin: 12px -18px -18px; padding: 12px 18px; border-top: 1px solid var(--line); border-radius: 0 0 22px 22px; background: color-mix(in srgb, var(--surface-solid) 94%, transparent); backdrop-filter: blur(12px); }
.empty-state, .compact-empty { border: 1px dashed var(--line-strong); border-radius: var(--radius-lg); background: color-mix(in srgb, var(--bg-soft) 58%, transparent); }
.login-shell { background: radial-gradient(circle at 20% 10%, rgba(37,99,235,.12), transparent 28rem), linear-gradient(135deg, var(--bg), var(--bg-soft)); }
.login-panel { width: min(980px, 100%); gap: 18px; }
.login-copy, .auth-card { border-radius: 28px; }
.login-copy { min-height: 500px; padding: 34px; }
.auth-card { padding: 26px; }
.employee-portal, .employee-page, .employee-dashboard, .employee-ticket-page, .employee-task-page, .employee-documents-page, .employee-knowledge-page { max-width: 1240px; margin: 0 auto; }
.employee-ticket-card, .employee-document-card, .employee-kb-card, .employee-task-card, .task-card, .announcement-card { border: 1px solid var(--line); border-radius: var(--radius-lg); background: var(--surface-solid); box-shadow: var(--shadow-xs); }
.wizard-card, .subcategory-card, .request-category-card { border-radius: 16px; background: var(--surface-solid); border-color: var(--line); }
.wizard-card:hover, .subcategory-card:hover, .request-category-card:hover { border-color: color-mix(in srgb, var(--primary) 34%, var(--line)); box-shadow: var(--shadow-sm); }
.wizard-card.active, .subcategory-card.active, .request-category-card.active { border-color: var(--primary); background: var(--primary-soft); }
.ticket-v2-detail-layout { grid-template-columns: minmax(0, 1fr) minmax(270px, 320px); }
.ticket-v2-main { padding: 20px; }
.ticket-v2-right-panel { background: color-mix(in srgb, var(--bg-soft) 50%, var(--surface-solid)); }
.ticket-v2-summary { grid-template-columns: repeat(5, minmax(0, 1fr)); }
.ticket-workspace-v2 .ticket-conversation-thread, .ticket-message, .ticket-activity-item { border-radius: 16px; }
.ticket-conversation-composer { border-radius: 18px; background: var(--surface-solid); box-shadow: var(--shadow-xs); }
.column-menu, .notifications-menu, .search-menu, .profile-menu, .ticket-v2-more > div { border: 1px solid var(--line); border-radius: 16px; background: var(--surface-solid); box-shadow: var(--shadow-md); }
.toast, .toast-stack > * { border-radius: 14px; box-shadow: var(--shadow-md); }
@media (max-width: 1440px) {
  :root { --sidebar-w: 232px; }
  .content { padding-inline: 18px; }
  .dashboard-metric-grid { grid-template-columns: repeat(4, minmax(0, 1fr)); }
  .ticket-v2-summary { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .ticket-workspace-v2 { grid-template-columns: minmax(280px, 320px) minmax(0, 1fr); }
  .ticket-v2-detail-layout { grid-template-columns: minmax(0, 1fr) minmax(250px, 290px); }
}
@media (max-width: 1280px) {
  :root { --sidebar-w: 220px; }
  .topbar-row { padding-inline: 16px; }
  .content { padding-inline: 14px; }
  .ticket-workspace, .ticket-workspace-v2, .asset-workspace, .contract-workspace, .vendor-workspace, .knowledge-workspace, .task-workspace, .people-workspace, .account-workspace, .standard-workspace { min-height: calc(100vh - 150px); }
  .ticket-v2-detail-layout { grid-template-columns: minmax(0, 1fr); }
  .ticket-v2-right-panel { border-left: 0; border-top: 1px solid var(--line); }
}
@media (max-width: 900px) {
  .app { grid-template-columns: 1fr; }
  .sidebar { position: static; height: auto; }
  .content { padding: 14px; }
  .global-search { width: 100%; }
  .ticket-workspace, .ticket-workspace-v2, .asset-workspace, .contract-workspace, .vendor-workspace, .knowledge-workspace, .task-workspace, .people-workspace, .account-workspace, .standard-workspace { grid-template-columns: 1fr; min-height: auto; }
  .ticket-workspace-list-panel { max-height: 42vh; border-right: 0; border-bottom: 1px solid var(--line); }
  .dashboard-metric-grid, .ticket-v2-summary, .ticket-workspace-info { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 680px) {
  body { font-size: 13px; }
  .topbar-row, .title-row, .toolbar, .manager-ticket-toolbar, .ticket-v2-toolbar { align-items: stretch; flex-direction: column; }
  .dashboard-metric-grid, .ticket-v2-summary, .ticket-workspace-info, .collection-grid, .grid.cards { grid-template-columns: 1fr; }
  .login-panel { grid-template-columns: 1fr; }
  .login-copy { min-height: 320px; }
}

/* Navigation Shell V2: structural global shell refresh for V1 release candidate. */
:root {
  --shell-sidebar: 288px;
  --shell-header: 78px;
  --shell-ink: #e7eefb;
  --shell-muted: #8fa3bf;
  --shell-panel: #101827;
  --shell-panel-2: #0b1220;
  --shell-active: #2563eb;
}

.app {
  grid-template-columns: var(--shell-sidebar) minmax(0, 1fr) !important;
  min-height: 100vh;
  background:
    radial-gradient(circle at 28% -8%, rgba(37, 99, 235, 0.12), transparent 34rem),
    linear-gradient(180deg, #f7f9fc 0%, #eef2f8 100%);
}

body.dark .app {
  background:
    radial-gradient(circle at 35% -8%, rgba(96, 165, 250, 0.14), transparent 34rem),
    linear-gradient(180deg, #090d14 0%, #0c111a 100%);
}

.sidebar {
  position: sticky !important;
  top: 0;
  height: 100vh;
  padding: 12px !important;
  overflow: hidden;
  border-right: 0 !important;
  background:
    radial-gradient(circle at 0 0, rgba(37, 99, 235, 0.26), transparent 18rem),
    linear-gradient(180deg, #101827 0%, #07101f 100%) !important;
  color: var(--shell-ink);
  box-shadow: inset -1px 0 0 rgba(255, 255, 255, 0.08), 18px 0 54px rgba(15, 23, 42, 0.08) !important;
}

body.rtl .sidebar {
  border-left: 0 !important;
  box-shadow: inset 1px 0 0 rgba(255, 255, 255, 0.08), -18px 0 54px rgba(15, 23, 42, 0.08) !important;
}

.sidebar-inner {
  height: 100%;
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr) auto;
  gap: 12px;
}

.brand {
  min-height: auto !important;
  padding: 12px 10px 8px !important;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.045);
}

.brand strong {
  color: #f8fbff;
  font-size: 14px !important;
  font-weight: 850;
}

.brand small {
  color: #90a4c4 !important;
  font-size: 10px !important;
  letter-spacing: .08em !important;
}

.logo {
  width: 40px !important;
  height: 40px !important;
  border-radius: 14px !important;
  color: #fff;
  background: linear-gradient(145deg, #3b82f6, #1d4ed8) !important;
  box-shadow: 0 16px 36px rgba(37, 99, 235, 0.36) !important;
}

.sidebar-search-shell {
  display: grid;
  grid-template-columns: 18px minmax(0, 1fr);
  align-items: center;
  gap: 8px;
  min-height: 38px;
  padding: 0 11px;
  border: 1px solid rgba(148, 163, 184, 0.16);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.07);
}

.sidebar-search-shell span::before {
  content: "";
  display: block;
  width: 15px;
  height: 15px;
  border: 2px solid rgba(203, 213, 225, 0.72);
  border-radius: 999px;
  box-shadow: 6px 6px 0 -4px rgba(203, 213, 225, 0.72);
  transform: rotate(-12deg);
}

.sidebar-search-shell input {
  width: 100%;
  min-height: 34px !important;
  padding: 0 !important;
  border: 0 !important;
  outline: 0;
  color: #f8fbff !important;
  background: transparent !important;
  box-shadow: none !important;
  font-size: 12px;
}

.sidebar-search-shell input::placeholder {
  color: rgba(203, 213, 225, 0.62);
}

#nav {
  display: flex !important;
  flex-direction: column;
  gap: 12px !important;
  overflow: auto;
  padding: 2px 2px 8px;
  scrollbar-width: thin;
}

.nav-section {
  gap: 6px !important;
  margin: 0 !important;
  padding: 8px;
  border: 1px solid rgba(148, 163, 184, 0.08);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.035);
}

.nav-section.active-group {
  background: rgba(37, 99, 235, 0.12);
  border-color: rgba(96, 165, 250, 0.18);
}

.nav-section.filtered-empty {
  display: none !important;
}

.nav-section-toggle {
  min-height: auto !important;
  padding: 2px 4px 7px !important;
  display: flex !important;
  flex-direction: column;
  align-items: flex-start !important;
  gap: 1px;
  color: #d7e2f3 !important;
  letter-spacing: .06em !important;
  pointer-events: none;
}

.nav-section-toggle span {
  font-size: 10px;
  font-weight: 900;
  text-transform: uppercase;
}

.nav-section-toggle small {
  color: var(--shell-muted);
  font-size: 10px;
  font-weight: 720;
  letter-spacing: 0;
  text-transform: none;
}

.nav-section-items {
  gap: 4px !important;
}

.nav-btn {
  min-height: 38px !important;
  padding: 8px 10px !important;
  border: 1px solid transparent;
  border-radius: 13px !important;
  color: #b8c7dd !important;
  background: transparent !important;
  font-size: 12px !important;
  font-weight: 760 !important;
  box-shadow: none !important;
}

.nav-btn .nav-icon {
  width: 28px;
  height: 28px;
  display: grid;
  flex: 0 0 28px;
  place-items: center;
  border-radius: 10px;
  color: #8fa3bf;
  background: rgba(255, 255, 255, 0.045);
}

.nav-btn svg {
  width: 15px !important;
  height: 15px !important;
  color: currentColor !important;
}

.nav-label {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.nav-btn:hover {
  color: #fff !important;
  background: rgba(255, 255, 255, 0.08) !important;
  border-color: rgba(255, 255, 255, 0.08);
}

.nav-btn.active {
  color: #fff !important;
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.96), rgba(29, 78, 216, 0.88)) !important;
  border-color: rgba(147, 197, 253, 0.34);
  box-shadow: 0 14px 30px rgba(37, 99, 235, 0.28) !important;
}

body.dark .nav-btn.active {
  color: #fff !important;
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.96), rgba(29, 78, 216, 0.88)) !important;
}

.nav-btn.active .nav-icon {
  color: #fff;
  background: rgba(255, 255, 255, 0.18);
}

.sidebar-footer {
  display: grid;
  grid-template-columns: 10px minmax(0, 1fr);
  align-items: center;
  gap: 10px;
  padding: 12px;
  border: 1px solid rgba(148, 163, 184, 0.14);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.06);
}

.sidebar-footer-dot {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: #22c55e;
  box-shadow: 0 0 0 5px rgba(34, 197, 94, 0.14);
}

.sidebar-footer strong,
.sidebar-footer small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sidebar-footer strong {
  color: #fff;
  font-size: 12px;
}

.sidebar-footer small {
  color: var(--shell-muted);
  font-size: 11px;
}

.main {
  min-width: 0;
  padding: 0 !important;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
}

.topbar {
  position: sticky !important;
  top: 0;
  z-index: 40 !important;
  margin: 0 !important;
  padding: 0 !important;
  border-bottom: 1px solid rgba(226, 232, 240, 0.74) !important;
  background: rgba(248, 250, 252, 0.86) !important;
  backdrop-filter: blur(22px) saturate(140%) !important;
}

body.dark .topbar {
  border-bottom-color: rgba(51, 65, 85, 0.72) !important;
  background: rgba(9, 13, 20, 0.86) !important;
}

.topbar-row {
  min-height: var(--shell-header) !important;
  display: grid !important;
  grid-template-columns: minmax(220px, 340px) minmax(300px, 680px) auto;
  align-items: center;
  gap: 18px !important;
  padding: 12px 24px !important;
}

.page-context {
  min-width: 0;
}

.breadcrumbs {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-bottom: 4px;
  color: var(--faint) !important;
  font-size: 11px !important;
  font-weight: 800 !important;
}

.breadcrumbs::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: var(--primary);
  box-shadow: 0 0 0 4px var(--primary-soft);
}

.page-title-line {
  display: flex;
  align-items: baseline;
  gap: 10px;
  min-width: 0;
}

.page-title-line .eyebrow {
  order: 2;
  padding: 4px 8px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-solid);
  white-space: nowrap;
}

#pageTitle {
  margin: 0;
  overflow: hidden;
  color: var(--text);
  font-size: 24px !important;
  font-weight: 880 !important;
  letter-spacing: -0.035em;
  line-height: 1.08;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.global-search {
  width: 100% !important;
  min-height: 44px;
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr);
  align-items: center;
  gap: 10px;
  padding: 0 14px;
  border: 1px solid rgba(203, 213, 225, 0.82);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.82);
  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.045), inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

body.dark .global-search {
  border-color: rgba(51, 65, 85, 0.88);
  background: rgba(15, 23, 42, 0.78);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

.global-search svg {
  width: 18px;
  height: 18px;
  color: var(--faint);
}

#globalSearch {
  min-height: 42px !important;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

.top-actions {
  justify-content: flex-end;
  gap: 8px !important;
}

.header-create {
  min-height: 40px !important;
  padding-inline: 14px !important;
  border-radius: 13px !important;
  white-space: nowrap;
}

.lang-toggle {
  min-width: 72px;
}

.profile-button {
  min-width: 178px !important;
  min-height: 42px !important;
  padding: 5px 10px !important;
  border-radius: 15px !important;
  background: rgba(255, 255, 255, 0.82) !important;
}

body.dark .profile-button {
  background: rgba(15, 23, 42, 0.82) !important;
}

.avatar {
  width: 30px !important;
  height: 30px !important;
  border-radius: 11px !important;
}

#content {
  width: min(100%, 1780px);
  min-width: 0;
  margin: 0 auto;
  padding: 20px 24px 30px;
}

.search-menu {
  top: 70px !important;
  left: calc(var(--shell-sidebar) + 360px) !important;
  right: auto !important;
  width: min(680px, calc(100vw - var(--shell-sidebar) - 80px)) !important;
}

@media (max-width: 1440px) {
  :root { --shell-sidebar: 260px; }
  .topbar-row {
    grid-template-columns: minmax(190px, 300px) minmax(240px, 1fr) auto;
    gap: 12px !important;
    padding-inline: 18px !important;
  }
  .profile-button { min-width: 150px !important; }
  #content { padding-inline: 18px; }
}

@media (max-width: 1280px) {
  :root { --shell-sidebar: 238px; }
  .topbar-row {
    grid-template-columns: minmax(240px, 1fr) minmax(260px, 420px) auto;
  }
  .page-title-line .eyebrow { display: none; }
  .lang-toggle { display: none; }
  .profile-button > span:not(.avatar) { display: none; }
  .profile-button { min-width: auto !important; }
}

@media (max-width: 980px) {
  .app {
    grid-template-columns: 1fr !important;
  }
  .sidebar {
    position: relative !important;
    height: auto;
    overflow: visible;
  }
  .sidebar-inner {
    display: block;
  }
  #nav {
    max-height: 340px;
  }
  .sidebar-footer {
    margin-top: 12px;
  }
  .topbar-row {
    grid-template-columns: 1fr;
    align-items: stretch;
  }
  .top-actions {
    justify-content: flex-start;
    flex-wrap: wrap;
  }
  #content {
    padding: 16px;
  }
  .search-menu {
    left: 16px !important;
    width: calc(100vw - 32px) !important;
  }
}

/* Phase 1.5: production shell and Command Center refinement. */
:root {
  --shell-sidebar: 226px;
  --shell-header: 66px;
}

.sidebar {
  padding: 10px !important;
}

.sidebar-inner {
  gap: 9px;
}

.brand {
  gap: 9px !important;
  padding: 9px 9px 7px !important;
  border-radius: 16px;
}

.brand strong {
  font-size: 12.5px !important;
}

.brand small {
  font-size: 9px !important;
}

.logo {
  width: 34px !important;
  height: 34px !important;
  border-radius: 12px !important;
}

.sidebar-search-shell {
  min-height: 34px;
  padding: 0 9px;
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.055);
}

.sidebar-search-shell input {
  min-height: 30px !important;
  font-size: 11.5px;
}

#nav {
  gap: 8px !important;
}

.nav-section {
  gap: 4px !important;
  padding: 6px;
  border-color: transparent;
  border-radius: 15px;
  background: rgba(255, 255, 255, 0.026);
}

.nav-section.active-group {
  background: rgba(37, 99, 235, 0.095);
  border-color: rgba(96, 165, 250, 0.12);
}

.nav-section-toggle {
  padding: 1px 4px 5px !important;
}

.nav-section-toggle span {
  font-size: 9.5px;
}

.nav-section-toggle small {
  font-size: 9.5px;
}

.nav-section-items {
  gap: 2px !important;
}

.nav-btn {
  min-height: 32px !important;
  gap: 8px !important;
  padding: 5px 7px !important;
  border-radius: 11px !important;
  font-size: 11.5px !important;
  transition: transform .16s ease, color .16s ease, background .16s ease, border-color .16s ease, box-shadow .16s ease;
}

.nav-btn .nav-icon {
  width: 24px;
  height: 24px;
  flex-basis: 24px;
  border-radius: 9px;
}

.nav-btn svg {
  width: 14px !important;
  height: 14px !important;
}

.nav-btn:hover {
  transform: translateX(2px);
  background: rgba(255, 255, 255, 0.07) !important;
}

body.rtl .nav-btn:hover {
  transform: translateX(-2px);
}

.nav-btn.active {
  position: relative;
  background: rgba(37, 99, 235, 0.22) !important;
  border-color: rgba(147, 197, 253, 0.22);
  box-shadow: inset 3px 0 0 #60a5fa, 0 10px 22px rgba(15, 23, 42, 0.16) !important;
}

body.rtl .nav-btn.active {
  box-shadow: inset -3px 0 0 #60a5fa, 0 10px 22px rgba(15, 23, 42, 0.16) !important;
}

.sidebar-footer {
  min-height: 50px;
  padding: 9px;
  border-radius: 15px;
}

.sidebar-footer strong {
  font-size: 11.5px;
}

.sidebar-footer small {
  font-size: 10.5px;
}

.topbar-row {
  grid-template-columns: minmax(220px, 320px) minmax(360px, 700px) auto;
  min-height: var(--shell-header) !important;
  gap: 14px !important;
  padding: 9px 22px !important;
}

.breadcrumbs {
  margin-bottom: 2px;
  font-size: 10.5px !important;
}

#pageTitle {
  font-size: 22px !important;
}

.page-title-line .eyebrow {
  padding: 3px 7px;
  font-size: 9px;
}

.global-search {
  min-height: 40px;
  border-radius: 14px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.04), inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

#globalSearch {
  min-height: 38px !important;
  font-size: 12.5px;
}

.top-actions {
  gap: 7px !important;
}

.header-create,
.top-actions .icon-btn,
.lang-toggle,
.profile-button {
  min-height: 38px !important;
  border-radius: 13px !important;
}

.top-actions .icon-btn {
  width: 38px;
}

.header-create {
  padding-inline: 14px !important;
}

.profile-button {
  min-width: 158px !important;
}

.avatar {
  width: 28px !important;
  height: 28px !important;
}

#content {
  max-width: 1700px;
  padding: 16px 22px 28px;
}

.hero-command {
  min-height: 0 !important;
  padding: 16px 20px !important;
  margin-bottom: 14px;
  align-items: center;
  border-radius: 22px !important;
}

.hero-command > div > .eyebrow {
  display: none;
}

.hero-command h3 {
  max-width: 980px;
  margin: 0 0 5px;
  font-size: clamp(24px, 2.35vw, 34px) !important;
  line-height: 1.02 !important;
  letter-spacing: -0.045em;
}

.hero-command .muted {
  max-width: 700px;
  margin: 0;
}

.hero-command .hero-actions {
  align-self: center;
}

.dashboard-metric-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr)) !important;
  gap: 10px !important;
  margin-bottom: 10px;
}

.dashboard-secondary-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 9px;
  padding-top: 9px;
}

.dashboard-more-metrics {
  margin: 0 0 14px;
  border: 1px solid rgba(226, 232, 240, 0.72);
  border-radius: 18px;
  background: color-mix(in srgb, var(--surface-solid) 86%, transparent);
  box-shadow: var(--shadow-xs);
}

body.dark .dashboard-more-metrics {
  border-color: rgba(51, 65, 85, 0.72);
}

.dashboard-more-metrics summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 13px;
  cursor: pointer;
  color: var(--muted);
  font-size: 12px;
  font-weight: 820;
  list-style: none;
}

.dashboard-more-metrics summary::-webkit-details-marker {
  display: none;
}

.dashboard-more-metrics summary::after {
  content: "+";
  width: 22px;
  height: 22px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: var(--soft);
  color: var(--text);
}

.dashboard-more-metrics[open] summary::after {
  content: "-";
}

.dashboard-more-metrics summary small {
  color: var(--faint);
  font-size: 11px;
  font-weight: 680;
}

.dashboard-more-metrics[open] {
  padding: 0 10px 10px;
}

.dashboard-more-metrics .dashboard-metric {
  min-height: 60px;
  padding: 10px;
}

.dashboard-metric {
  min-height: 70px !important;
  padding: 13px 14px !important;
  border-radius: 18px !important;
}

.dashboard-kpi-icon {
  width: 34px;
  height: 34px;
  border-radius: 12px;
}

.dashboard-kpi-copy strong {
  font-size: 26px !important;
}

.dashboard-kpi-copy small {
  font-size: 11px !important;
}

.command-grid {
  grid-template-columns: minmax(0, 1.35fr) minmax(320px, .65fr);
  gap: 14px !important;
  margin-bottom: 14px;
}

.command-panel {
  padding: 16px !important;
  border-color: rgba(226, 232, 240, 0.74) !important;
  box-shadow: 0 10px 30px rgba(15, 23, 42, 0.045) !important;
}

body.dark .command-panel {
  border-color: rgba(51, 65, 85, 0.72) !important;
}

.command-panel .section-title {
  margin-bottom: 12px;
}

.command-panel .section-title h3 {
  font-size: 17px;
}

.dashboard-filter-chips {
  gap: 6px;
  margin-bottom: 10px;
}

.filter-chip {
  min-height: 30px;
  padding: 6px 10px;
  border-radius: 999px;
  font-size: 11.5px;
  font-weight: 760;
}

.dashboard-ticket-table-wrap {
  border-radius: 17px !important;
  border-color: rgba(226, 232, 240, 0.82) !important;
}

.dashboard-ticket-table {
  font-size: 12.5px;
  min-width: 0 !important;
  width: 100% !important;
  max-width: 100%;
  table-layout: fixed;
  box-sizing: border-box;
}

.dashboard-ticket-table th {
  height: 38px;
  padding: 0 12px !important;
  color: var(--faint) !important;
  font-size: 10px !important;
}

.dashboard-ticket-table td {
  height: 46px;
  padding: 8px 12px !important;
  vertical-align: middle;
  overflow: hidden;
  text-overflow: ellipsis;
}

.dashboard-ticket-table th:nth-child(1),
.dashboard-ticket-table td:nth-child(1) { width: 12%; }
.dashboard-ticket-table th:nth-child(2),
.dashboard-ticket-table td:nth-child(2) { width: 22%; }
.dashboard-ticket-table th:nth-child(3),
.dashboard-ticket-table td:nth-child(3) { width: 13%; }
.dashboard-ticket-table th:nth-child(4),
.dashboard-ticket-table td:nth-child(4) { width: 11%; }
.dashboard-ticket-table th:nth-child(5),
.dashboard-ticket-table td:nth-child(5) { width: 13%; }
.dashboard-ticket-table th:nth-child(6),
.dashboard-ticket-table td:nth-child(6) { width: 13%; }
.dashboard-ticket-table th:nth-child(7),
.dashboard-ticket-table td:nth-child(7) { width: 8%; }
.dashboard-ticket-table th:nth-child(8),
.dashboard-ticket-table td:nth-child(8) { width: 8%; }

.dashboard-ticket-table tbody tr {
  transition: background .14s ease, box-shadow .14s ease, transform .14s ease;
}

.dashboard-ticket-table tbody tr:hover {
  background: color-mix(in srgb, var(--primary-soft) 52%, var(--surface-solid)) !important;
  box-shadow: inset 3px 0 0 var(--primary);
  transform: translateX(1px);
}

.dashboard-ticket-table td:first-child strong {
  color: var(--primary);
  font-weight: 850;
}

.dashboard-ticket-table .badge,
.dashboard-sla {
  min-height: 22px;
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  font-size: 10.5px;
  font-weight: 850;
}

.dashboard-signal-groups {
  gap: 10px !important;
}

.dashboard-signal-group,
.focus-card,
.dashboard-activity-card,
.dashboard-chart {
  border-color: transparent !important;
  background: color-mix(in srgb, var(--bg-soft) 52%, var(--surface-solid)) !important;
  box-shadow: none !important;
}

.dashboard-signal-group {
  padding: 12px !important;
  border-radius: 17px !important;
}

.dashboard-signal-head {
  padding-bottom: 8px;
  border-bottom: 1px solid var(--line);
}

.signal-card,
.dashboard-activity-card,
.focus-card {
  border-radius: 14px !important;
  transition: transform .14s ease, background .14s ease, box-shadow .14s ease;
}

.signal-card:hover,
.dashboard-activity-card:hover,
.focus-card:hover {
  transform: translateY(-1px);
  background: var(--surface-solid) !important;
  box-shadow: var(--shadow-xs) !important;
}

.dashboard-activity-list,
.focus-list {
  gap: 8px !important;
}

.focus-card {
  min-height: 64px;
  padding: 12px !important;
}

.focus-card strong {
  font-size: 22px;
}

@media (min-width: 1700px) {
  .topbar-row,
  #content {
    padding-inline: 28px !important;
  }
}

@media (max-width: 1440px) {
  :root { --shell-sidebar: 224px; }
  .topbar-row {
    grid-template-columns: minmax(205px, 280px) minmax(300px, 1fr) auto;
  }
  .page-title-line .eyebrow {
    display: none;
  }
  .profile-button {
    min-width: 138px !important;
  }
  .dashboard-kpi-copy strong {
    font-size: 23px !important;
  }
}

@media (max-width: 1366px) {
  :root { --shell-sidebar: 220px; }
  .topbar-row {
    grid-template-columns: minmax(190px, 260px) minmax(260px, 1fr) auto;
    gap: 10px !important;
    padding-inline: 16px !important;
  }
  #pageTitle {
    font-size: 20px !important;
  }
  .page-title-line .eyebrow,
  .lang-toggle {
    display: none;
  }
  .profile-button > span:not(.avatar) {
    display: none;
  }
  .profile-button {
    min-width: auto !important;
  }
  #content {
    padding-inline: 16px;
  }
}

@media (max-width: 1280px) {
  :root { --shell-sidebar: 220px; }
  .topbar-row {
    grid-template-columns: minmax(180px, 240px) minmax(250px, 1fr) auto;
  }
  .header-create {
    padding-inline: 11px !important;
  }
  .dashboard-metric-grid,
  .dashboard-secondary-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  }
  .command-grid {
    grid-template-columns: 1fr;
  }
  .hero-command {
    padding: 18px 20px !important;
  }
}

/* Phase 1.6: Command Center production dashboard refinement. */
.hero-command {
  position: relative;
  display: grid !important;
  grid-template-columns: minmax(0, 1fr) auto auto;
  gap: 18px;
  overflow: hidden;
  border: 1px solid rgba(203, 213, 225, 0.72) !important;
  background:
    radial-gradient(circle at 8% 0, rgba(37, 99, 235, 0.09), transparent 24rem),
    linear-gradient(135deg, rgba(255, 255, 255, 0.96), rgba(248, 250, 252, 0.88)) !important;
}

body.dark .hero-command {
  border-color: rgba(51, 65, 85, 0.72) !important;
  background:
    radial-gradient(circle at 8% 0, rgba(96, 165, 250, 0.14), transparent 24rem),
    linear-gradient(135deg, rgba(18, 24, 33, 0.96), rgba(12, 18, 28, 0.9)) !important;
}

.hero-command h3 {
  max-width: 860px;
  font-size: clamp(24px, 2.05vw, 32px) !important;
}

.command-health-strip {
  display: grid;
  grid-template-columns: repeat(4, minmax(74px, auto));
  align-items: stretch;
  gap: 8px;
}

.command-health-strip span {
  min-width: 76px;
  display: grid;
  align-content: center;
  gap: 1px;
  padding: 9px 11px;
  border: 1px solid rgba(226, 232, 240, 0.78);
  border-radius: 15px;
  background: rgba(255, 255, 255, 0.72);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.82);
}

body.dark .command-health-strip span {
  border-color: rgba(51, 65, 85, 0.8);
  background: rgba(15, 23, 42, 0.64);
}

.command-health-strip strong {
  color: var(--text);
  font-size: 18px;
  line-height: 1;
}

.command-health-strip small {
  color: var(--faint);
  font-size: 10px;
  font-weight: 800;
  text-transform: uppercase;
}

.command-health-score.success { box-shadow: inset 3px 0 0 var(--success), inset 0 1px 0 rgba(255,255,255,.82); }
.command-health-score.warning { box-shadow: inset 3px 0 0 var(--warning), inset 0 1px 0 rgba(255,255,255,.82); }
.command-health-score.danger { box-shadow: inset 3px 0 0 var(--danger), inset 0 1px 0 rgba(255,255,255,.82); }

.dashboard-metric {
  position: relative;
  isolation: isolate;
  display: grid !important;
  grid-template-columns: 42px minmax(0, 1fr);
  align-items: center;
  gap: 12px;
  overflow: hidden;
  border-color: rgba(226, 232, 240, 0.78) !important;
  background:
    linear-gradient(135deg, rgba(255,255,255,.95), rgba(248,250,252,.88)) !important;
}

body.dark .dashboard-metric {
  border-color: rgba(51,65,85,.78) !important;
  background:
    linear-gradient(135deg, rgba(18,24,33,.95), rgba(15,23,42,.88)) !important;
}

.dashboard-metric::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px !important;
  opacity: 1 !important;
  background: var(--info);
}

.dashboard-metric.tone-danger::before { background: var(--danger); }
.dashboard-metric.tone-warning::before { background: var(--warning); }
.dashboard-metric.tone-info::before { background: var(--primary); }
.dashboard-metric.tone-neutral::before { background: var(--faint); }

.dashboard-kpi-icon {
  color: var(--primary);
  background: color-mix(in srgb, var(--primary-soft) 78%, #fff);
}

.dashboard-metric.tone-danger .dashboard-kpi-icon { color: var(--danger); background: var(--danger-soft); }
.dashboard-metric.tone-warning .dashboard-kpi-icon { color: var(--warning); background: var(--warning-soft); }

.dashboard-kpi-copy {
  display: grid;
  gap: 1px;
  min-width: 0;
}

.dashboard-kpi-copy strong {
  color: var(--text);
  line-height: .95;
}

.dashboard-kpi-copy small {
  color: var(--text);
  font-weight: 850;
}

.dashboard-kpi-copy em {
  overflow: hidden;
  color: var(--faint);
  font-size: 10.5px;
  font-style: normal;
  font-weight: 720;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.dashboard-more-metrics {
  background: rgba(255,255,255,.62);
}

body.dark .dashboard-more-metrics {
  background: rgba(15,23,42,.52);
}

.command-grid {
  align-items: start;
}

.command-panel {
  border-radius: 22px !important;
  background:
    linear-gradient(180deg, rgba(255,255,255,.94), rgba(248,250,252,.9)) !important;
}

body.dark .command-panel {
  background:
    linear-gradient(180deg, rgba(18,24,33,.94), rgba(15,23,42,.9)) !important;
}

.command-panel .section-title {
  align-items: flex-start;
  padding-bottom: 10px;
  border-bottom: 1px solid rgba(226, 232, 240, 0.62);
}

body.dark .command-panel .section-title {
  border-bottom-color: rgba(51, 65, 85, 0.62);
}

.command-panel .section-title .eyebrow {
  margin-bottom: 2px;
}

.dashboard-ticket-table-wrap {
  overflow-x: hidden !important;
  background:
    linear-gradient(180deg, var(--surface-solid), color-mix(in srgb, var(--surface-solid) 76%, var(--soft))) !important;
}

.dashboard-ticket-table th {
  background: color-mix(in srgb, var(--soft) 74%, var(--surface-solid)) !important;
}

.dashboard-ticket-table td {
  color: var(--muted);
  max-width: 0;
}

.dashboard-ticket-table td:nth-child(2) {
  color: var(--text);
  font-weight: 720;
}

.dashboard-ticket-table tbody tr:focus-visible {
  outline: 2px solid var(--primary);
  outline-offset: -2px;
}

.dashboard-ticket-table .dashboard-sla {
  padding: 3px 8px;
  border: 1px solid var(--line);
  background: var(--soft);
}

.dashboard-ticket-table .badge,
.dashboard-ticket-table .dashboard-sla {
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.dashboard-sla.success { color: var(--success); background: var(--success-soft); border-color: color-mix(in srgb, var(--success) 24%, var(--line)); }
.dashboard-sla.warning { color: var(--warning); background: var(--warning-soft); border-color: color-mix(in srgb, var(--warning) 26%, var(--line)); }
.dashboard-sla.danger { color: var(--danger); background: var(--danger-soft); border-color: color-mix(in srgb, var(--danger) 24%, var(--line)); }

.dashboard-signal-group {
  background: color-mix(in srgb, var(--bg-soft) 42%, var(--surface-solid)) !important;
}

.dashboard-signal-head {
  display: grid !important;
  grid-template-columns: 28px minmax(0, 1fr) auto;
  gap: 8px;
  align-items: center;
}

.dashboard-signal-head span {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 10px;
  background: var(--primary-soft);
}

.dashboard-signal-group .signal-list {
  display: grid;
  gap: 7px;
  padding-top: 9px;
}

.dashboard-signal-group .signal-card {
  position: relative;
  min-height: 54px;
  padding: 10px 10px 10px 12px !important;
  border: 1px solid rgba(226, 232, 240, 0.65);
  background: var(--surface-solid);
}

body.dark .dashboard-signal-group .signal-card {
  border-color: rgba(51, 65, 85, 0.7);
}

.dashboard-signal-group .signal-card::before {
  content: "";
  position: absolute;
  inset: 9px auto 9px 0;
  width: 3px;
  border-radius: 999px;
  background: var(--info);
}

.dashboard-signal-group .signal-card.severity-danger::before { background: var(--danger); }
.dashboard-signal-group .signal-card.severity-warning::before { background: var(--warning); }
.dashboard-signal-group .signal-card.severity-critical::before { background: #7f1d1d; }

.dashboard-activity-list {
  position: relative;
  padding-left: 6px;
}

.dashboard-activity-card {
  grid-template-columns: 34px minmax(0, 1fr) auto !important;
  min-height: 58px;
  padding: 10px 12px !important;
  border: 1px solid transparent !important;
  background: transparent !important;
}

.dashboard-activity-card + .dashboard-activity-card {
  border-top: 1px solid rgba(226, 232, 240, 0.62) !important;
}

body.dark .dashboard-activity-card + .dashboard-activity-card {
  border-top-color: rgba(51, 65, 85, 0.62) !important;
}

.activity-dot {
  width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  color: var(--primary);
  background: var(--primary-soft);
}

.activity-dot svg {
  width: 15px;
  height: 15px;
}

.activity-dot.danger { color: var(--danger); background: var(--danger-soft); }
.activity-dot.warning { color: var(--warning); background: var(--warning-soft); }
.activity-dot.success { color: var(--success); background: var(--success-soft); }

.dashboard-activity-card time {
  min-width: 56px;
  text-align: right;
}

.focus-card {
  grid-template-columns: minmax(0, 1fr) auto !important;
  border: 1px solid rgba(226, 232, 240, 0.64) !important;
  background: var(--surface-solid) !important;
}

body.dark .focus-card {
  border-color: rgba(51, 65, 85, 0.68) !important;
}

.focus-card span {
  grid-template-columns: 34px minmax(0, 1fr) !important;
}

.focus-card strong {
  width: 34px !important;
  height: 34px !important;
  border-radius: 12px !important;
}

.focus-card.tone-warning strong { color: var(--warning); background: var(--warning-soft); }
.focus-card.tone-danger strong { color: var(--danger); background: var(--danger-soft); }
.focus-card.tone-success strong { color: var(--success); background: var(--success-soft); }
.focus-card.tone-info strong { color: var(--info); background: var(--info-soft); }

.focus-card em {
  display: block !important;
  max-width: 150px;
}

.asset-attention-panel,
.dashboard-charts {
  margin-top: 14px !important;
}

.dashboard-chart {
  padding: 14px;
  border-radius: 18px !important;
}

.workspace-filter-context {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin: 0 12px 8px;
  padding: 8px 10px;
  border: 1px solid color-mix(in srgb, var(--primary) 18%, var(--line));
  border-radius: 14px;
  background: color-mix(in srgb, var(--primary-soft) 42%, var(--surface-solid));
  color: var(--muted);
  font-size: 11px;
  font-weight: 780;
}

.workspace-filter-context .btn {
  min-height: 28px;
  padding: 4px 8px;
  font-size: 11px;
}

@media (max-width: 1440px) {
  .hero-command {
    grid-template-columns: minmax(0, 1fr) minmax(260px, auto) auto;
    gap: 12px;
  }
  .command-health-strip {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
  .command-health-strip span {
    min-width: 58px;
    padding: 8px;
  }
  .command-health-strip strong {
    font-size: 16px;
  }
  .command-health-strip small {
    font-size: 9px;
  }
  .dashboard-ticket-table th:nth-child(8),
  .dashboard-ticket-table td:nth-child(8) {
    display: none;
  }
}

@media (max-width: 1280px) {
  .hero-command {
    grid-template-columns: minmax(0, 1fr) auto;
    padding-right: 190px !important;
  }
  .hero-command .hero-actions {
    position: absolute;
    top: 16px;
    right: 20px;
    justify-self: end;
  }
  .command-health-strip {
    grid-column: 1 / -1;
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
  .dashboard-ticket-table th:nth-child(8),
  .dashboard-ticket-table td:nth-child(8),
  .dashboard-ticket-table th:nth-child(7),
  .dashboard-ticket-table td:nth-child(7) {
    display: none;
  }
}

/* IT Command Center V2 Theme System
   Semantic tokens are the official component contract. Legacy aliases remain
   mapped here so existing workspaces inherit the same enterprise theme. */
:root {
  color-scheme: light;
  --bg-primary: #f6f8fb;
  --bg-secondary: #eef2f7;
  --surface: rgba(255, 255, 255, 0.9);
  --surface-hover: #f8fafc;
  --surface-elevated: #ffffff;
  --border: #d8e0eb;
  --text-primary: #111827;
  --text-secondary: #475467;
  --text-muted: #7c8798;
  --primary: #2563eb;
  --success: #16803c;
  --warning: #b65f00;
  --danger: #b42318;
  --info: #0875a8;
  --bg: var(--bg-primary);
  --bg-soft: var(--bg-secondary);
  --surface-solid: var(--surface-elevated);
  --text: var(--text-primary);
  --muted: var(--text-secondary);
  --faint: var(--text-muted);
  --line: var(--border);
  --line-strong: color-mix(in srgb, var(--border) 72%, var(--text-muted));
  --accent: var(--primary);
  --primary-soft: color-mix(in srgb, var(--primary) 11%, var(--surface-elevated));
  --success-soft: color-mix(in srgb, var(--success) 12%, var(--surface-elevated));
  --warning-soft: color-mix(in srgb, var(--warning) 13%, var(--surface-elevated));
  --danger-soft: color-mix(in srgb, var(--danger) 11%, var(--surface-elevated));
  --info-soft: color-mix(in srgb, var(--info) 11%, var(--surface-elevated));
  --shadow-sm: 0 1px 2px color-mix(in srgb, var(--text-primary) 8%, transparent);
  --shadow-md: 0 18px 46px color-mix(in srgb, var(--text-primary) 13%, transparent);
  --theme-transition: background-color 250ms ease, color 250ms ease, border-color 250ms ease, box-shadow 250ms ease, fill 250ms ease, stroke 250ms ease;
}

:root[data-theme="dark"] {
  color-scheme: dark;
  --bg-primary: #0d121a;
  --bg-secondary: #111926;
  --surface: rgba(21, 29, 42, 0.88);
  --surface-hover: #1b2637;
  --surface-elevated: #151d2a;
  --border: #2a3648;
  --text-primary: #f4f7fb;
  --text-secondary: #c2ccda;
  --text-muted: #8996a8;
  --primary: #8ab4ff;
  --success: #72d790;
  --warning: #f4bc5f;
  --danger: #ff8c8c;
  --info: #73d4ff;
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.32);
  --shadow-md: 0 20px 58px rgba(0, 0, 0, 0.42);
}

/* The theme transition is deliberately NOT applied here. A permanent
   transition on every element made the theme change arrive in several waves:
   any element with its own `transition` shorthand overrode this list and kept
   its own timing, so parts of the page settled at 120-160ms and the rest at
   250ms. It is applied instead by .theme-switching in theme.css, which is
   present only while the theme is changing and uses !important so the whole
   page moves on one curve. */

html {
  background:
    radial-gradient(circle at 12% -12%, color-mix(in srgb, var(--primary) 12%, transparent), transparent 34rem),
    var(--bg-primary) !important;
}

body {
  background:
    radial-gradient(circle at top right, color-mix(in srgb, var(--primary) 8%, transparent), transparent 30rem),
    linear-gradient(180deg, var(--bg-primary), var(--bg-secondary)) !important;
  color: var(--text-primary) !important;
}

body.dark,
:root[data-theme="dark"] body {
  background:
    radial-gradient(circle at top right, color-mix(in srgb, var(--primary) 13%, transparent), transparent 32rem),
    linear-gradient(180deg, var(--bg-primary), var(--bg-secondary)) !important;
}

.app,
.main,
#content,
.login-shell {
  background: transparent !important;
  color: var(--text-primary);
}

.sidebar {
  border-right-color: color-mix(in srgb, var(--border) 72%, transparent) !important;
  background: color-mix(in srgb, var(--surface-elevated) 84%, var(--bg-primary)) !important;
  color: var(--text-secondary);
}

.topbar {
  border-bottom-color: color-mix(in srgb, var(--border) 78%, transparent) !important;
  background: color-mix(in srgb, var(--surface-elevated) 88%, transparent) !important;
  color: var(--text-primary);
}

.surface-card,
.record-card,
.metric-card,
.command-panel,
.timeline-card,
.audit-card,
.file-card,
.workspace-overview-card,
.ticket-info-card,
.dashboard-chart,
.focus-card,
.dashboard-signal-group,
.asset-attention-card,
.auth-card,
.login-copy,
.modal,
.modal-backdrop .surface-card,
.confirm-card,
.employee-ticket-card,
.employee-document-card,
.employee-kb-card,
.employee-task-card,
.task-card,
.announcement-card,
.ticket-workspace,
.ticket-workspace-v2,
.asset-workspace,
.contract-workspace,
.vendor-workspace,
.knowledge-workspace,
.task-workspace,
.people-workspace,
.account-workspace,
.standard-workspace {
  border-color: color-mix(in srgb, var(--border) 86%, transparent) !important;
  background: var(--surface-elevated) !important;
  color: var(--text-primary);
  box-shadow: var(--shadow-sm);
}

.toolbar,
.manager-ticket-toolbar,
.ticket-v2-toolbar {
  border-color: color-mix(in srgb, var(--border) 86%, transparent) !important;
  background: linear-gradient(135deg, var(--surface-elevated), color-mix(in srgb, var(--bg-secondary) 62%, var(--surface-elevated))) !important;
  box-shadow: var(--shadow-sm);
}

.ticket-workspace-list-panel,
.ticket-v2-right-panel,
.workspace-side-panel,
.table-wrap,
.manager-ticket-table-wrap,
.dashboard-more-metrics,
.column-menu,
.notifications-menu,
.search-menu,
.profile-menu,
.ticket-v2-more > div {
  border-color: var(--border) !important;
  background: color-mix(in srgb, var(--bg-secondary) 48%, var(--surface-elevated)) !important;
  color: var(--text-primary);
}

input,
select,
textarea,
.global-search,
.global-search input,
#globalSearch,
#searchBox,
#filterBox,
.manager-ticket-filter select,
.ticket-workspace-list-tools input {
  border-color: var(--border) !important;
  background: var(--surface-elevated) !important;
  color: var(--text-primary) !important;
}

input::placeholder,
textarea::placeholder {
  color: var(--text-muted) !important;
}

input:focus,
select:focus,
textarea:focus {
  border-color: color-mix(in srgb, var(--primary) 72%, var(--border)) !important;
  box-shadow: 0 0 0 4px color-mix(in srgb, var(--primary) 18%, transparent) !important;
  outline: none;
}

.btn-primary {
  border-color: var(--primary) !important;
  background: var(--primary) !important;
  color: color-mix(in srgb, var(--surface-elevated) 96%, white) !important;
}

:root[data-theme="dark"] .btn-primary {
  color: var(--bg-primary) !important;
}

.btn-secondary,
.icon-btn,
.profile-button,
.menu-item,
.filter-chip,
.tab,
.workspace-tabs .tab,
.ticket-v2-tabs .tab {
  border-color: var(--border) !important;
  background: var(--surface-elevated) !important;
  color: var(--text-secondary) !important;
}

.btn-secondary:hover,
.icon-btn:hover,
.profile-button:hover,
.menu-item:hover,
.filter-chip:hover,
.tab:hover {
  background: var(--surface-hover) !important;
  color: var(--text-primary) !important;
}

.nav-btn:hover,
.ticket-workspace-item:hover,
.ticket-v2-list-item:hover,
.task-workspace-item:hover,
tr:hover td,
.dashboard-chart-row:hover,
.signal-card:hover,
.focus-card:hover,
.dashboard-activity-card:hover {
  background: var(--surface-hover) !important;
}

.nav-btn.active,
.ticket-workspace-item.active,
.ticket-v2-list-item.active,
.task-workspace-item.active,
.filter-chip.active,
.tab.active,
.workspace-tabs .tab.active,
.ticket-v2-tabs .tab.active {
  border-color: color-mix(in srgb, var(--primary) 48%, var(--border)) !important;
  background: color-mix(in srgb, var(--primary) 14%, var(--surface-elevated)) !important;
  color: var(--primary) !important;
  box-shadow: inset 3px 0 0 var(--primary), var(--shadow-sm) !important;
}

table,
.dashboard-ticket-table,
.manager-ticket-table {
  background: var(--surface-elevated) !important;
  color: var(--text-primary);
}

th {
  background: color-mix(in srgb, var(--bg-secondary) 68%, var(--surface-elevated)) !important;
  color: var(--text-muted) !important;
}

td {
  border-color: var(--border) !important;
  color: var(--text-secondary);
}

.muted,
small,
.breadcrumbs,
.eyebrow,
.hint,
.metric-card small,
.dashboard-metric small {
  color: var(--text-muted) !important;
}

h1,
h2,
h3,
h4,
strong,
.page-title-line h2 {
  color: var(--text-primary);
}

.badge {
  border-color: color-mix(in srgb, currentColor 24%, transparent) !important;
}

.badge.success,
.success,
.tone-success {
  color: var(--success) !important;
  background: var(--success-soft) !important;
}

.badge.warning,
.warning,
.tone-warning {
  color: var(--warning) !important;
  background: var(--warning-soft) !important;
}

.badge.danger,
.danger,
.tone-danger {
  color: var(--danger) !important;
  background: var(--danger-soft) !important;
}

.badge.info,
.info,
.tone-info {
  color: var(--info) !important;
  background: var(--info-soft) !important;
}

.modal-backdrop {
  background: color-mix(in srgb, var(--bg-primary) 66%, transparent) !important;
  backdrop-filter: blur(16px);
}

.modal-actions {
  border-top-color: var(--border) !important;
  background: color-mix(in srgb, var(--surface-elevated) 92%, transparent) !important;
}

.toast,
.notification-card,
.ticket-message,
.ticket-conversation-composer,
.ticket-activity-item,
.calendar-day,
.calendar-popover-task,
.empty-state,
.compact-empty {
  border-color: var(--border) !important;
  background: var(--surface-elevated) !important;
  color: var(--text-primary);
}

.ticket-message.internal {
  border-color: color-mix(in srgb, var(--warning) 34%, var(--border)) !important;
  background: color-mix(in srgb, var(--warning) 10%, var(--surface-elevated)) !important;
}

.dashboard-chart-row i,
.skeleton {
  background: color-mix(in srgb, var(--bg-secondary) 72%, var(--surface-elevated)) !important;
}

* {
  scrollbar-color: color-mix(in srgb, var(--text-muted) 45%, transparent) transparent;
}

::-webkit-scrollbar {
  width: 10px;
  height: 10px;
}

::-webkit-scrollbar-track {
  background: transparent;
}

::-webkit-scrollbar-thumb {
  border: 2px solid transparent;
  border-radius: 999px;
  background: color-mix(in srgb, var(--text-muted) 42%, transparent);
  background-clip: padding-box;
}

::-webkit-scrollbar-thumb:hover {
  background: color-mix(in srgb, var(--text-muted) 62%, transparent);
  background-clip: padding-box;
}

.dashboard-personalized {
  display: grid;
  gap: 14px;
}

.dashboard-personalized-stack {
  display: grid;
  gap: 14px;
}

.dashboard-density-compact,
.dashboard-density-compact .dashboard-personalized-stack {
  gap: 10px;
}

.dashboard-density-compact .hero-command,
.dashboard-density-compact .command-panel,
.dashboard-density-compact .dashboard-more-metrics,
.dashboard-density-compact .dashboard-chart {
  padding-block: 12px !important;
}

.dashboard-density-compact .dashboard-metric {
  min-height: 62px;
}

.dashboard-density-compact .dashboard-ticket-table th,
.dashboard-density-compact .dashboard-ticket-table td {
  padding-block: 8px;
}

/* Sprint 4A: awareness-first Operational Command Center. */
.command-center-v4 {
  display: grid;
  gap: 14px;
}

.command-center-v4 .hero-command {
  grid-template-columns: minmax(0, 1fr) auto;
  min-height: 118px;
  padding: 22px 24px !important;
}

.command-center-v4 .hero-command h3 {
  max-width: 720px;
  margin-bottom: 6px;
}

.command-center-v4 .hero-command .muted {
  max-width: 760px;
}

.command-priority-panel .section-title,
.command-attention-panel .section-title,
.command-activity-panel .section-title,
.command-quick-actions-panel .section-title {
  padding-bottom: 8px;
}

.command-priority-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 10px;
}

.command-priority-card {
  position: relative;
  display: grid;
  min-height: 132px;
  gap: 5px;
  padding: 15px;
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: 18px;
  background: var(--surface-elevated);
  color: var(--text-primary);
  text-align: left;
  cursor: pointer;
  box-shadow: var(--shadow-xs);
  transition: transform 160ms ease, border-color 160ms ease, background 160ms ease;
}

.command-priority-card::before {
  content: "";
  position: absolute;
  inset: 0 0 auto;
  height: 3px;
  background: var(--info);
}

.command-priority-card:hover {
  border-color: color-mix(in srgb, var(--primary) 38%, var(--border));
  background: var(--surface-hover);
  transform: translateY(-1px);
}

.command-priority-card > span {
  display: grid;
  width: 34px;
  height: 34px;
  place-items: center;
  border-radius: 12px;
  color: var(--primary);
  background: var(--primary-soft);
}

.command-priority-card svg {
  width: 16px;
  height: 16px;
}

.command-priority-card strong {
  margin-top: 4px;
  font-size: 30px;
  line-height: .9;
  letter-spacing: -0.045em;
}

.command-priority-card small {
  color: var(--text-primary);
  font-size: 12px;
  font-weight: 850;
}

.command-priority-card em {
  color: var(--text-muted);
  font-size: 11px;
  font-style: normal;
  font-weight: 720;
}

.command-priority-card.tone-danger::before { background: var(--danger); }
.command-priority-card.tone-warning::before { background: var(--warning); }
.command-priority-card.tone-success::before { background: var(--success); }
.command-priority-card.tone-danger > span { color: var(--danger); background: var(--danger-soft); }
.command-priority-card.tone-warning > span { color: var(--warning); background: var(--warning-soft); }
.command-priority-card.tone-success > span { color: var(--success); background: var(--success-soft); }

.command-attention-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px;
}

.command-attention-lane {
  display: grid;
  align-content: start;
  gap: 8px;
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--border);
  border-radius: 18px;
  background: color-mix(in srgb, var(--bg-secondary) 54%, var(--surface-elevated));
}

.command-lane-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  min-height: 28px;
}

.command-lane-head strong {
  overflow: hidden;
  color: var(--text-primary);
  font-size: 12px;
  font-weight: 900;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.command-lane-head span {
  display: grid;
  min-width: 24px;
  height: 24px;
  place-items: center;
  border-radius: 999px;
  background: var(--bg-secondary);
  color: var(--text-secondary);
  font-size: 11px;
  font-weight: 850;
}

.command-lane-list {
  display: grid;
  gap: 7px;
}

.command-queue-item {
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr);
  gap: 8px;
  padding: 9px;
  border: 1px solid var(--border);
  border-radius: 14px;
  background: var(--surface-elevated);
  color: var(--text-primary);
  text-align: left;
  cursor: pointer;
  transition: border-color 160ms ease, background 160ms ease, transform 160ms ease;
}

.command-queue-item:hover {
  border-color: color-mix(in srgb, var(--primary) 34%, var(--border));
  background: var(--surface-hover);
  transform: translateY(-1px);
}

.command-queue-icon {
  display: grid;
  width: 28px;
  height: 28px;
  place-items: center;
  border-radius: 10px;
  color: var(--primary);
  background: var(--primary-soft);
}

.command-queue-item.tone-danger .command-queue-icon { color: var(--danger); background: var(--danger-soft); }
.command-queue-item.tone-warning .command-queue-icon { color: var(--warning); background: var(--warning-soft); }

.command-queue-icon svg {
  width: 14px;
  height: 14px;
}

.command-queue-copy {
  display: grid;
  min-width: 0;
  gap: 2px;
}

.command-queue-copy strong,
.command-queue-copy small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.command-queue-copy strong {
  font-size: 12px;
  font-weight: 850;
}

.command-queue-copy small,
.command-queue-item em {
  color: var(--text-muted);
  font-size: 10.5px;
  font-style: normal;
  font-weight: 720;
}

.command-queue-item em {
  grid-column: 2;
}

.command-center-bottom {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(300px, .65fr);
  gap: 14px;
  align-items: start;
}

.command-activity-panel .dashboard-activity-list {
  display: grid;
  gap: 0;
  padding-left: 0;
}

.command-quick-actions {
  display: grid;
  gap: 9px;
}

.command-quick-action {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  gap: 8px 10px;
  align-items: center;
  padding: 11px;
  border: 1px solid var(--border);
  border-radius: 15px;
  background: var(--surface-elevated);
  color: var(--text-primary);
  text-align: left;
  cursor: pointer;
  transition: border-color 160ms ease, background 160ms ease, transform 160ms ease;
}

.command-quick-action:hover {
  border-color: color-mix(in srgb, var(--primary) 34%, var(--border));
  background: var(--surface-hover);
  transform: translateY(-1px);
}

.command-quick-action span {
  display: grid;
  grid-row: span 2;
  width: 34px;
  height: 34px;
  place-items: center;
  border-radius: 12px;
  color: var(--primary);
  background: var(--primary-soft);
}

.command-quick-action svg {
  width: 16px;
  height: 16px;
}

.command-quick-action strong {
  font-size: 13px;
  font-weight: 850;
}

.command-quick-action small {
  overflow: hidden;
  color: var(--text-muted);
  font-size: 11px;
  font-weight: 720;
  text-overflow: ellipsis;
  white-space: nowrap;
}

@media (max-width: 1440px) {
  .command-priority-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .command-attention-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 1180px) {
  .command-center-v4 .hero-command,
  .command-center-bottom {
    grid-template-columns: 1fr;
  }
  .command-attention-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  .command-priority-grid,
  .command-attention-grid {
    grid-template-columns: 1fr;
  }
}

.dashboard-customize-modal {
  width: min(820px, calc(100vw - 32px)) !important;
}

.dashboard-customize-fields {
  display: grid;
  gap: 16px;
}

.dashboard-customize-section {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid var(--border);
  border-radius: 18px;
  background: color-mix(in srgb, var(--bg-secondary) 42%, var(--surface-elevated));
}

.dashboard-customize-section h4 {
  margin: 0;
  font-size: 14px;
}

.dashboard-customize-list {
  display: grid;
  gap: 8px;
}

.dashboard-customize-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: 14px;
  background: var(--surface-elevated);
}

.dashboard-customize-row .checkbox-field {
  flex: 1;
  margin: 0;
}

.dashboard-customize-order {
  display: flex;
  gap: 6px;
}

.dashboard-customize-order .icon-btn {
  width: 32px;
  height: 32px;
}

.dashboard-customize-options {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.dashboard-customize-options label {
  display: grid;
  gap: 6px;
  color: var(--text-secondary);
  font-size: 12px;
  font-weight: 760;
}

.dashboard-customize-options select {
  width: 100%;
}

.modal-action-spacer {
  flex: 1;
}

/* Sprint 2: Workspace Identity. These rules make each workspace's purpose
   visible while preserving the existing Enterprise Design System surfaces. */
.workspace-identity-toolbar {
  align-items: center;
  min-height: 78px;
  margin-bottom: 10px;
  padding: 16px 18px;
  border: 1px solid var(--border);
  border-radius: var(--radius-xl);
  background:
    linear-gradient(135deg, color-mix(in srgb, var(--surface-elevated) 96%, transparent), color-mix(in srgb, var(--bg-secondary) 78%, transparent)),
    var(--surface-elevated);
  box-shadow: var(--shadow-xs);
}

.workspace-identity-toolbar h3 {
  margin: 2px 0 4px;
  font-size: 22px;
  letter-spacing: -0.03em;
}

.workspace-identity-toolbar .muted {
  max-width: 780px;
}

.workspace-identity-toolbar .filters {
  margin-left: auto;
}

.workspace-identity-strip {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr);
  gap: 10px;
  margin: 0 0 12px;
}

.workspace-identity-strip span {
  display: grid;
  gap: 3px;
  min-width: 0;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: 16px;
  background: color-mix(in srgb, var(--surface-elevated) 88%, var(--bg-secondary));
  box-shadow: var(--shadow-xs);
}

.workspace-identity-strip small {
  color: var(--text-muted);
  font-size: 10px;
  font-weight: 850;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.workspace-identity-strip strong {
  overflow: hidden;
  color: var(--text-primary);
  font-size: 13px;
  font-weight: 850;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.workspace-identity-toolbar::before,
.workspace-identity-strip span:first-child::before {
  content: "";
  display: block;
  width: 38px;
  height: 3px;
  margin-bottom: 5px;
  border-radius: 999px;
  background: var(--primary);
}

.identity-conversation::before,
.workspace-identity-strip.identity-conversation span:first-child::before { background: var(--primary); }
.identity-execution::before,
.workspace-identity-strip.identity-execution span:first-child::before { background: var(--info); }
.identity-lifecycle::before,
.workspace-identity-strip.identity-lifecycle span:first-child::before { background: var(--warning); }
.identity-profile::before,
.workspace-identity-strip.identity-profile span:first-child::before { background: var(--success); }
.identity-document::before,
.workspace-identity-strip.identity-document span:first-child::before { background: var(--text-muted); }
.identity-article::before,
.workspace-identity-strip.identity-article span:first-child::before { background: var(--success); }
.identity-renewal::before,
.workspace-identity-strip.identity-renewal span:first-child::before { background: var(--danger); }
.identity-relationship::before,
.workspace-identity-strip.identity-relationship span:first-child::before { background: var(--warning); }
.identity-configuration::before,
.workspace-identity-strip.identity-configuration span:first-child::before { background: var(--primary); }

.standard-workspace[data-standard-workspace="documents"] .standard-info-grid {
  grid-template-columns: repeat(5, minmax(120px, 1fr));
}

.standard-workspace[data-standard-workspace="documents"] .workspace-overview-card {
  border-left: 3px solid color-mix(in srgb, var(--text-muted) 45%, var(--border));
}

@media (max-width: 760px) {
  .workspace-identity-toolbar {
    align-items: flex-start;
  }
  .workspace-identity-toolbar .filters {
    width: 100%;
    margin-left: 0;
  }
  .workspace-identity-strip {
    grid-template-columns: 1fr;
  }
  .settings-head {
    align-items: flex-start;
  }
  .settings-tabs {
    overflow-x: auto;
    flex-wrap: nowrap;
  }
  .settings-tabs button {
    flex: 0 0 auto;
  }
  .ticket-assignment-basics,
  .assignment-rule-row {
    grid-template-columns: 1fr;
  }
  .ticket-assignment-actions {
    position: static;
    justify-content: stretch;
  }
  .ticket-assignment-actions .btn {
    flex: 1;
  }
  .dashboard-customize-options {
    grid-template-columns: 1fr;
  }
  .dashboard-customize-row {
    align-items: flex-start;
  }
}

/* Tickets-only post-QA polish: one title, shorter identity area, conversation-first hierarchy. */
body:has(.ticket-workspace-v2) .workspace-identity-toolbar {
  min-height: 58px;
  margin-bottom: 8px;
  padding: 11px 14px;
}
body:has(.ticket-workspace-v2) .workspace-identity-toolbar::before {
  width: 30px;
  height: 2px;
  margin-bottom: 3px;
}
body:has(.ticket-workspace-v2) .workspace-identity-toolbar h3 {
  margin: 0 0 2px;
  font-size: 19px;
}
body:has(.ticket-workspace-v2) .workspace-identity-toolbar .muted {
  font-size: 12px;
  line-height: 1.35;
}
.ticket-workspace-v2 .ticket-v2-main {
  padding: 12px 14px 14px;
}
.ticket-workspace-v2 .ticket-v2-head {
  gap: 6px 12px;
  padding-bottom: 7px;
  border-bottom: 0;
}
.ticket-workspace-v2 .ticket-v2-head h3 {
  margin: 1px 0 1px;
  font-size: 20px;
  line-height: 1.15;
}
.ticket-workspace-v2 .ticket-v2-head .eyebrow {
  margin-bottom: 2px;
  font-size: 10px;
}
.ticket-workspace-v2 .ticket-v2-head .muted {
  max-width: 720px;
  font-size: 11px;
}
.ticket-workspace-v2 .ticket-workspace-actions {
  padding-top: 5px;
  border-top: 1px solid var(--border);
}
.ticket-workspace-v2 .ticket-v2-tabs {
  margin-top: 4px;
  padding: 4px 0 6px;
}
.ticket-workspace-v2 .ticket-v2-body {
  padding-top: 6px;
}
.ticket-workspace-v2 .ticket-conversation,
.ticket-workspace-v2 .ticket-conversation-thread {
  gap: 8px;
}
.ticket-workspace-v2 .ticket-message {
  padding: 11px 13px;
  background: var(--surface-elevated);
}
.ticket-workspace-v2 .ticket-conversation-composer {
  margin-top: 2px;
  border-color: color-mix(in srgb, var(--primary) 18%, var(--border));
}
.ticket-workspace-v2 .ticket-v2-side-panel {
  padding: 11px 12px;
}
.ticket-workspace-v2 .ticket-v2-side-panel section {
  margin-bottom: 8px;
  padding-bottom: 8px;
}
.ticket-workspace-v2 .ticket-v2-side-panel h4 {
  margin-bottom: 5px;
}
.ticket-workspace-v2 .ticket-v2-side-row {
  padding: 3px 0;
}

/* People Sprint 3C: profile-first hierarchy without account or workflow changes. */
body:has(.people-workspace) .workspace-identity-toolbar {
  min-height: 62px;
  margin-bottom: 8px;
  padding: 12px 15px;
}

.people-workspace .ticket-workspace-detail-panel {
  padding: 14px 16px;
}

.people-workspace .people-detail-head {
  gap: 10px;
  padding-bottom: 10px;
}

.people-workspace .people-detail-head h3 {
  margin: 2px 0 3px;
  font-size: 21px;
}

.people-profile-panel {
  display: grid;
  gap: 10px;
  margin: 9px 0 8px;
  padding: 12px;
  border: 1px solid color-mix(in srgb, var(--success) 20%, var(--border));
  border-radius: 16px;
  background: linear-gradient(135deg, color-mix(in srgb, var(--success) 8%, var(--surface-elevated)), var(--surface-elevated));
  box-shadow: var(--shadow-xs);
}

.people-profile-main {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.avatar.profile {
  width: 54px;
  height: 54px;
  font-size: 17px;
  box-shadow: var(--shadow-sm);
}

.people-profile-main h4 {
  margin: 1px 0 2px;
  color: var(--text-primary);
  font-size: 18px;
}

.people-profile-grid {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 7px;
}

.people-profile-grid > div,
.people-relationship-strip span {
  display: grid;
  gap: 4px;
  min-height: 48px;
  padding: 8px;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--surface-elevated);
}

.people-profile-grid small,
.people-relationship-strip small {
  color: var(--text-muted);
  font-size: 10px;
  font-weight: 850;
  letter-spacing: .02em;
  text-transform: uppercase;
}

.people-profile-grid strong,
.people-relationship-strip strong {
  min-width: 0;
  overflow: hidden;
  color: var(--text-primary);
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.people-relationship-strip {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 7px;
}

.people-quick-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin: 8px 0 9px;
  padding: 9px;
  border: 1px solid var(--border);
  border-radius: 14px;
  background: color-mix(in srgb, var(--bg-secondary) 50%, var(--surface-elevated));
}

.people-quick-actions .btn {
  min-height: 32px;
  padding: 6px 10px;
  font-size: 11px;
}

.people-workspace .workspace-tabs {
  margin-top: 6px;
  padding-bottom: 7px;
}

.people-workspace .ticket-workspace-detail-body {
  padding-top: 8px;
}

/* Tasks Sprint 3D: execution-first hierarchy without workflow changes. */
body:has(.task-workspace) .workspace-identity-toolbar {
  min-height: 62px;
  margin-bottom: 8px;
  padding: 12px 15px;
}

.task-execution-kpis {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin: 0 0 10px;
}

.task-execution-kpis .task-kpi {
  min-height: 58px;
  padding: 10px 12px;
  border-radius: 14px;
}

.task-execution-kpis .task-kpi strong {
  font-size: 20px;
}

.task-execution-kpis .task-kpi span {
  font-size: 11px;
}

.task-workspace .ticket-workspace-detail-panel {
  padding: 0;
}

.task-workspace .task-detail-head {
  padding: 15px 16px 8px;
  background: linear-gradient(180deg, color-mix(in srgb, var(--info) 8%, var(--surface-elevated)), transparent);
}

.task-workspace .task-detail-title-block h3 {
  max-width: 900px;
  margin: 2px 0 3px;
  font-size: 22px;
}

.task-workspace .task-detail-title-block .muted {
  font-size: 12px;
}

.task-execution-panel {
  display: grid;
  gap: 9px;
  margin: 8px 16px;
  padding: 11px;
  border: 1px solid color-mix(in srgb, var(--info) 20%, var(--border));
  border-radius: 16px;
  background: linear-gradient(135deg, color-mix(in srgb, var(--info) 7%, var(--surface-elevated)), var(--surface-elevated));
  box-shadow: var(--shadow-xs);
}

.task-execution-head {
  display: grid;
  gap: 2px;
}

.task-execution-head h4 {
  margin: 0;
  color: var(--text-primary);
  font-size: 15px;
}

.task-execution-head .muted {
  font-size: 12px;
}

.task-workspace .task-key-info-row {
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 7px;
  padding: 0;
}

.task-workspace .task-key-info-card {
  min-height: 52px;
  padding: 8px;
  border-radius: 12px;
}

.task-workspace .task-key-info-card > span {
  width: 28px;
  height: 28px;
  border-radius: 9px;
}

.task-workspace .task-key-info-card strong {
  font-size: 12px;
}

.task-workspace .task-actions-panel {
  margin: 8px 16px 10px;
  padding: 9px;
  border-radius: 14px;
}

.task-workspace .task-action-primary .btn,
.task-workspace .task-secondary-actions summary,
.task-workspace .task-secondary-actions .btn {
  min-height: 32px;
  padding: 6px 10px;
  font-size: 11px;
}

.task-workspace .workspace-tabs {
  margin: 0 16px;
  padding: 4px;
}

.task-workspace .workspace-tabs .tab {
  min-height: 32px;
  font-size: 12px;
}

.task-workspace .ticket-workspace-detail-body {
  padding: 12px 16px 16px;
}

.task-overview-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 11px;
}

.task-overview-card,
.task-overview-card:nth-child(5) {
  grid-column: auto;
  padding: 12px;
  border-radius: 16px;
}

.task-overview-card .section-title {
  margin-bottom: 8px;
}

.task-overview-card .detail-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.task-files-panel {
  padding: 12px;
  border-radius: 16px;
}

.task-files-panel .attachment-upload {
  margin-bottom: 10px;
}

@media (max-width: 1280px) {
  .task-workspace .task-key-info-row {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

@media (max-width: 860px) {
  .task-execution-kpis,
  .task-workspace .task-key-info-row,
  .task-overview-grid,
  .task-overview-card .detail-grid {
    grid-template-columns: 1fr;
  }
}

.people-overview-layout {
  gap: 11px;
}

.people-info-card {
  padding: 12px;
}

.people-info-card .section-title {
  margin-bottom: 8px;
}

.people-more-menu > div {
  width: 220px;
}

@media (max-width: 1280px) {
  .people-profile-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  .people-profile-main {
    align-items: flex-start;
  }
  .people-profile-grid,
  .people-relationship-strip {
    grid-template-columns: 1fr;
  }
}

/* Assets Sprint 3B: lifecycle-first hierarchy without workflow changes. */
body:has(.asset-workspace) .workspace-identity-toolbar {
  min-height: 62px;
  margin-bottom: 8px;
  padding: 12px 15px;
}

.asset-workspace .ticket-workspace-detail-panel {
  padding: 14px 16px;
}

.asset-workspace .asset-detail-head {
  gap: 10px;
  padding-bottom: 10px;
}

.asset-workspace .asset-detail-head h3 {
  margin: 2px 0 3px;
  font-size: 21px;
}

.asset-workspace .asset-detail-head .muted {
  font-size: 12px;
}

.asset-management-panel {
  gap: 9px;
  margin: 9px 0 8px;
  padding: 11px;
  border-color: color-mix(in srgb, var(--warning) 22%, var(--border));
  background: linear-gradient(135deg, color-mix(in srgb, var(--warning) 9%, var(--surface-elevated)), var(--surface-elevated));
}

.asset-state-head {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.asset-state-head h4 {
  font-size: 15px;
}

.asset-state-head .muted {
  font-size: 12px;
}

.asset-state-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 7px;
}

.asset-state-grid > div {
  min-height: 50px;
  padding: 8px;
}

.asset-actions-panel {
  margin: 8px 0 10px;
  padding: 10px;
}

.asset-actions-panel .section-title {
  margin-bottom: 8px;
}

.asset-action-grid {
  gap: 6px;
}

.asset-action-grid .btn {
  min-height: 32px;
  padding: 6px 9px;
  font-size: 11px;
}

.asset-workspace .workspace-tabs {
  margin-top: 7px;
  padding-bottom: 7px;
}

.asset-workspace .ticket-workspace-detail-body {
  padding-top: 8px;
}

.asset-overview-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 11px;
}

.asset-info-section {
  padding: 12px;
}

.asset-info-section .section-title {
  margin-bottom: 8px;
}

.asset-lifecycle-current {
  margin-bottom: 10px;
  padding: 12px;
  border-left: 3px solid var(--warning);
}

.asset-lifecycle-current .section-title {
  align-items: flex-start;
  margin-bottom: 8px;
}

.asset-lifecycle-feed,
.asset-workspace .timeline-feed {
  display: grid;
  gap: 8px;
}

.asset-workspace .asset-event-card {
  padding: 10px 12px;
}

@media (max-width: 1280px) {
  .asset-state-grid,
  .asset-overview-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  .asset-state-grid,
  .asset-overview-grid {
    grid-template-columns: 1fr;
  }
}

/* Sprint 3E: Documents workspace standardization */
.standard-workspace[data-standard-workspace="documents"] .ticket-workspace-detail-panel {
  gap: 10px;
}

.document-detail-head {
  padding-bottom: 10px;
}

.document-detail-head h3 {
  margin: 2px 0 4px;
  font-size: 22px;
  line-height: 1.2;
}

.document-snapshot-panel {
  margin: 0 0 8px;
  padding: 12px;
}

.document-snapshot-panel .section-title {
  margin-bottom: 10px;
}

.document-snapshot-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 8px;
}

.document-snapshot-grid > div,
.document-overview-grid > div {
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--surface);
}

.document-snapshot-grid small,
.document-overview-grid small {
  display: block;
  margin-bottom: 4px;
  color: var(--text-muted);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.document-snapshot-grid strong,
.document-overview-grid strong {
  display: block;
  overflow: hidden;
  color: var(--text-primary);
  font-size: 13px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.document-action-bar {
  justify-content: flex-start;
  margin: 0 0 8px;
  padding: 0;
}

.document-action-bar .ticket-v2-more > summary {
  min-height: 34px;
}

.document-workspace-body {
  padding-top: 10px;
}

.document-overview-card {
  padding: 14px;
}

.document-overview-card .section-title {
  margin-bottom: 12px;
}

.document-overview-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.document-files-layout {
  display: grid;
  gap: 12px;
}

.document-current-file .record-card,
.document-files-layout .record-card {
  margin: 0;
}

.document-upload-form {
  align-items: center;
  margin: 0;
  padding: 10px;
  border: 1px dashed color-mix(in srgb, var(--primary) 32%, var(--border));
  border-radius: 12px;
  background: color-mix(in srgb, var(--primary) 5%, var(--surface));
}

.document-upload-form input[type="file"] {
  flex: 1;
  min-width: 220px;
}

.document-generated-file .record-icon {
  color: var(--primary);
  background: color-mix(in srgb, var(--primary) 12%, var(--surface));
}

.standard-workspace[data-standard-workspace="documents"] .workspace-tabs {
  margin-top: 6px;
}

.standard-workspace[data-standard-workspace="documents"] .timeline-feed {
  display: grid;
  gap: 9px;
}

@media (max-width: 1280px) {
  .document-snapshot-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .document-overview-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  .document-snapshot-grid,
  .document-overview-grid {
    grid-template-columns: 1fr;
  }

  .document-action-bar {
    align-items: stretch;
    flex-direction: column;
  }
}

/* Sprint 3F: Knowledge Base workspace standardization */
.knowledge-workspace .ticket-workspace-detail-panel {
  gap: 10px;
}

.knowledge-workspace .workspace-identity-strip {
  display: none;
}

.knowledge-detail-head {
  padding-bottom: 10px;
}

.knowledge-detail-head h3 {
  margin: 2px 0 4px;
  font-size: 23px;
  line-height: 1.2;
}

.knowledge-detail-head .muted {
  max-width: 760px;
}

.knowledge-snapshot-panel {
  margin: 0 0 8px;
  padding: 12px;
}

.knowledge-snapshot-panel .section-title {
  margin-bottom: 10px;
}

.knowledge-snapshot-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 8px;
}

.knowledge-snapshot-grid > div,
.knowledge-overview-grid > div {
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--surface);
}

.knowledge-snapshot-grid small,
.knowledge-overview-grid small {
  display: block;
  margin-bottom: 4px;
  color: var(--text-muted);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.knowledge-snapshot-grid strong,
.knowledge-overview-grid strong {
  display: block;
  overflow: hidden;
  color: var(--text-primary);
  font-size: 13px;
  line-height: 1.35;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.knowledge-action-bar {
  justify-content: flex-start;
  margin: 0 0 8px;
  padding: 0;
}

.knowledge-action-bar .ticket-v2-more > summary {
  min-height: 34px;
}

.knowledge-workspace-body {
  padding-top: 10px;
}

.knowledge-workspace .workspace-tabs {
  margin-top: 6px;
}

.knowledge-overview-card {
  padding: 14px;
}

.knowledge-overview-card .section-title {
  margin-bottom: 12px;
}

.knowledge-overview-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.knowledge-content-layout {
  grid-template-columns: minmax(190px, 230px) minmax(0, 1fr);
  gap: 12px;
}

.knowledge-toc-card {
  align-self: start;
  padding: 12px;
  position: sticky;
  top: 12px;
}

.knowledge-content-card {
  padding: 18px 20px;
}

.knowledge-content-card .section-title {
  align-items: flex-start;
  margin-bottom: 10px;
}

.knowledge-reading-view {
  max-width: 920px;
  margin: 0 auto;
}

.knowledge-article-body {
  color: var(--text-primary);
  font-size: 15px;
  line-height: 1.75;
}

.knowledge-article-body h1,
.knowledge-article-body h2,
.knowledge-article-body h3 {
  margin: 24px 0 10px;
  color: var(--text-primary);
  line-height: 1.2;
}

.knowledge-article-body h1:first-child,
.knowledge-article-body h2:first-child,
.knowledge-article-body h3:first-child {
  margin-top: 0;
}

.knowledge-article-body p,
.knowledge-article-body ul,
.knowledge-article-body ol,
.knowledge-article-body blockquote,
.knowledge-article-body table {
  margin-bottom: 14px;
}

.knowledge-article-body pre,
.knowledge-article-body code {
  border-radius: 10px;
  background: var(--bg-secondary);
  color: var(--text-primary);
}

.knowledge-article-body pre {
  overflow-x: auto;
  padding: 12px;
}

.knowledge-article-body code {
  padding: 2px 5px;
}

.knowledge-article-body img,
.knowledge-article-body video {
  max-width: 100%;
  border: 1px solid var(--border);
  border-radius: 12px;
}

.knowledge-article-files {
  max-width: 920px;
  margin: 18px auto 0;
  padding-top: 14px;
  border-top: 1px solid var(--border);
}

.knowledge-editor-status {
  margin-bottom: 8px;
  color: var(--text-muted);
  font-size: 12px;
  text-align: right;
}

@media (max-width: 1280px) {
  .knowledge-snapshot-grid,
  .knowledge-overview-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .knowledge-content-layout {
    grid-template-columns: 1fr;
  }

  .knowledge-toc-card {
    position: static;
  }
}

@media (max-width: 760px) {
  .knowledge-snapshot-grid,
  .knowledge-overview-grid {
    grid-template-columns: 1fr;
  }

  .knowledge-action-bar {
    align-items: stretch;
    flex-direction: column;
  }

  .knowledge-content-card {
    padding: 14px;
  }
}

/* Sprint 3G: Contracts and Vendors workspace standardization */
.contract-workspace .ticket-workspace-detail-panel,
.vendor-workspace .ticket-workspace-detail-panel {
  gap: 10px;
}

.contract-detail-head,
.vendor-detail-head {
  padding-bottom: 10px;
}

.contract-detail-head h3,
.vendor-detail-head h3 {
  margin: 2px 0 4px;
  font-size: 22px;
  line-height: 1.2;
}

.contract-snapshot-panel,
.vendor-snapshot-panel {
  margin: 0 0 8px;
  padding: 12px;
}

.contract-snapshot-panel .section-title,
.vendor-snapshot-panel .section-title {
  margin-bottom: 10px;
}

.contract-snapshot-grid,
.vendor-snapshot-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 8px;
}

.contract-snapshot-grid > div,
.vendor-snapshot-grid > div {
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--surface);
}

.contract-snapshot-grid small,
.vendor-snapshot-grid small {
  display: block;
  margin-bottom: 4px;
  color: var(--text-muted);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.contract-snapshot-grid strong,
.vendor-snapshot-grid strong {
  display: block;
  overflow: hidden;
  color: var(--text-primary);
  font-size: 13px;
  line-height: 1.35;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.contract-action-bar,
.vendor-action-bar {
  justify-content: flex-start;
  margin: 0 0 8px;
  padding: 0;
}

.contract-action-bar .ticket-v2-more > summary,
.vendor-action-bar .ticket-v2-more > summary {
  min-height: 34px;
}

.contract-workspace-body,
.vendor-workspace-body {
  padding-top: 10px;
}

.contract-workspace .workspace-tabs,
.vendor-workspace .workspace-tabs {
  margin-top: 6px;
}

.contract-focused-overview,
.vendor-focused-overview {
  gap: 12px;
}

.contract-related-grid {
  display: grid;
  gap: 12px;
}

.contract-related-grid > .contract-tab-grid {
  display: grid;
  gap: 12px;
}

.contract-related-grid .surface-card {
  margin: 0;
}

@media (max-width: 1280px) {
  .contract-snapshot-grid,
  .vendor-snapshot-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  .contract-snapshot-grid,
  .vendor-snapshot-grid {
    grid-template-columns: 1fr;
  }

  .contract-action-bar,
  .vendor-action-bar {
    align-items: stretch;
    flex-direction: column;
  }
}

/* Sprint 7A: global design consistency audit.
   Visual-only normalization layer for shared workspace primitives. */
:root {
  --ui-radius-sm: 10px;
  --ui-radius-md: 14px;
  --ui-radius-lg: 18px;
  --ui-space-1: 6px;
  --ui-space-2: 10px;
  --ui-space-3: 14px;
  --ui-space-4: 18px;
  --ui-control-height: 38px;
  --ui-control-height-sm: 34px;
}

.workspace-identity-toolbar,
.toolbar,
.manager-ticket-toolbar,
.ticket-v2-toolbar,
.settings-head,
.hero-command {
  gap: var(--ui-space-3) !important;
  border-radius: var(--ui-radius-lg) !important;
}

.workspace-identity-toolbar h3,
.toolbar h3,
.hero-command h3,
.ticket-workspace-detail-head h3,
.ticket-v2-head h3,
.asset-detail-head h3,
.people-detail-head h3,
.task-detail-head h3,
.document-detail-head h3,
.knowledge-detail-head h3,
.contract-detail-head h3,
.vendor-detail-head h3 {
  margin-top: 0 !important;
  letter-spacing: -0.03em;
  line-height: 1.16;
}

.workspace-identity-toolbar .muted,
.toolbar .muted,
.hero-command .muted,
.section-title .muted,
.ticket-workspace-detail-head .muted {
  line-height: 1.45;
}

.breadcrumbs {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 22px;
  color: var(--text-muted) !important;
  font-size: 12px;
  font-weight: 760;
}

.surface-card,
.record-card,
.command-panel,
.metric-card,
.timeline-card,
.audit-card,
.file-card,
.workspace-overview-card,
.ticket-info-card,
.dashboard-chart,
.focus-card,
.dashboard-signal-group,
.asset-attention-card,
.employee-ticket-card,
.employee-asset-card,
.employee-service-card,
.employee-document-card,
.employee-kb-card,
.employee-task-card,
.task-card,
.announcement-card,
.contract-snapshot-panel,
.vendor-snapshot-panel,
.document-snapshot-panel,
.knowledge-snapshot-panel,
.asset-management-panel,
.task-execution-panel,
.people-profile-panel {
  border-radius: var(--ui-radius-lg) !important;
  box-shadow: var(--shadow-sm) !important;
}

.surface-card,
.record-card,
.command-panel,
.dashboard-chart,
.dashboard-signal-group,
.document-overview-card,
.knowledge-overview-card,
.contract-info-card,
.vendor-focused-overview .surface-card,
.contract-focused-overview .surface-card {
  padding: var(--ui-space-3);
}

.section-title {
  gap: var(--ui-space-2);
  margin-bottom: var(--ui-space-2);
}

.section-title h3,
.section-title h4 {
  margin: 0;
  letter-spacing: -0.02em;
  line-height: 1.2;
}

.section-title .eyebrow,
.eyebrow {
  letter-spacing: 0.08em;
  line-height: 1.2;
}

.btn,
.icon-btn,
.profile-button,
.ticket-v2-more > summary,
.task-secondary-actions summary {
  min-height: var(--ui-control-height) !important;
  border-radius: var(--ui-radius-sm) !important;
  font-size: 12px;
  font-weight: 800;
  line-height: 1;
}

.btn svg,
.icon-btn svg,
.profile-button svg,
.nav-btn svg,
.menu-item svg {
  flex: 0 0 auto;
}

.btn-primary {
  box-shadow: 0 8px 18px color-mix(in srgb, var(--primary) 18%, transparent) !important;
}

.btn-secondary,
.icon-btn,
.profile-button {
  box-shadow: 0 1px 2px color-mix(in srgb, var(--text-primary) 4%, transparent);
}

.record-card-actions,
.detail-head-actions,
.workspace-quick-actions,
.asset-action-grid,
.document-action-bar,
.knowledge-action-bar,
.contract-action-bar,
.vendor-action-bar,
.task-action-primary,
.task-secondary-actions,
.modal-actions {
  gap: 8px !important;
}

input,
select,
textarea,
.global-search,
.global-search input,
#globalSearch,
#searchBox,
#filterBox {
  min-height: var(--ui-control-height) !important;
  border-radius: var(--ui-radius-sm) !important;
  font-size: 13px;
}

label {
  gap: 6px;
  color: var(--text-secondary);
  font-size: 12px;
  font-weight: 780;
}

textarea {
  line-height: 1.5;
}

.modal,
.confirm-card,
.preview-card,
.account-dialog,
.task-workflow-modal {
  border-radius: 22px !important;
}

.modal-head {
  gap: var(--ui-space-3);
  padding-bottom: 12px;
}

.modal-head h3 {
  margin: 0 0 4px;
  letter-spacing: -0.03em;
  line-height: 1.18;
}

.modal-fields {
  gap: var(--ui-space-3) !important;
}

.modal-actions {
  min-height: 62px;
  justify-content: flex-end;
}

.workspace-tabs,
.tabs,
.settings-tabs,
.ticket-v2-tabs,
.employee-kb-tabs {
  gap: 4px !important;
}

.workspace-tabs .tab,
.tabs button,
.settings-tabs button,
.ticket-v2-tabs .tab,
.employee-kb-tabs button {
  min-height: 36px !important;
  border-radius: var(--ui-radius-sm) !important;
  font-size: 12px;
  font-weight: 820;
}

.workspace-tabs .tab.active,
.tabs button.active,
.settings-tabs button.active,
.ticket-v2-tabs .tab.active,
.employee-kb-tabs button.active {
  box-shadow: inset 0 -2px 0 var(--primary), var(--shadow-sm) !important;
}

.badge,
.workspace-indicator,
.task-due-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 22px;
  gap: 4px;
  border: 1px solid color-mix(in srgb, currentColor 24%, transparent);
  border-radius: 999px !important;
  padding: 3px 8px !important;
  font-size: 11px !important;
  font-weight: 850 !important;
  line-height: 1.1;
  white-space: nowrap;
}

.table-wrap,
.manager-ticket-table-wrap,
.dashboard-ticket-table-wrap {
  border-radius: var(--ui-radius-lg);
  overflow: hidden;
}

table {
  border-collapse: separate;
  border-spacing: 0;
}

th {
  height: 42px;
  padding: 10px 12px !important;
  font-size: 11px !important;
  font-weight: 850 !important;
  letter-spacing: .05em;
  text-transform: uppercase;
}

td {
  min-height: 48px;
  padding: 11px 12px !important;
  vertical-align: middle;
}

tbody tr {
  transition: background 160ms ease;
}

.ticket-workspace,
.standard-workspace,
.asset-workspace,
.people-workspace,
.task-workspace,
.knowledge-workspace,
.contract-workspace,
.vendor-workspace,
.ticket-workspace-v2 {
  border-radius: var(--ui-radius-lg) !important;
}

.ticket-workspace-list-panel {
  min-width: 0;
}

.ticket-workspace-list,
.task-stack,
.timeline-feed,
.ticket-activity-feed,
.attachment-list,
.collection-grid,
.record-list {
  gap: 10px;
}

.ticket-workspace-item,
.ticket-v2-list-item,
.task-workspace-item,
.asset-workspace-item,
.standard-workspace-item,
.knowledge-workspace-item,
.contract-workspace-item,
.vendor-workspace-item {
  border-radius: var(--ui-radius-md) !important;
}

.ticket-workspace-detail-panel,
.ticket-v2-main,
.ticket-v2-side-panel,
.workspace-side-panel {
  min-width: 0;
}

.ticket-v2-side-panel,
.workspace-side-panel,
.settings-config-card,
.command-attention-lane {
  border-radius: var(--ui-radius-lg) !important;
}

.ticket-v2-side-panel h4,
.workspace-side-panel h4 {
  margin: 0 0 6px;
  font-size: 12px;
  font-weight: 900;
  letter-spacing: .03em;
  text-transform: uppercase;
}

.empty-state,
.compact-empty,
.employee-empty-state {
  display: grid;
  justify-items: center;
  gap: 8px;
  padding: 28px 18px !important;
  border: 1px dashed color-mix(in srgb, var(--border) 82%, transparent);
  border-radius: var(--ui-radius-lg) !important;
  color: var(--text-secondary);
  text-align: center;
}

.empty-state strong,
.compact-empty strong,
.employee-empty-state strong {
  color: var(--text-primary);
  font-size: 14px;
  letter-spacing: -0.01em;
}

.skeleton {
  border-radius: var(--ui-radius-md);
  background:
    linear-gradient(90deg, transparent, color-mix(in srgb, var(--surface-elevated) 58%, transparent), transparent),
    color-mix(in srgb, var(--bg-secondary) 72%, var(--surface-elevated)) !important;
  background-size: 220% 100%;
  animation: skeleton-pulse 1.45s ease-in-out infinite;
}

@keyframes skeleton-pulse {
  0% { background-position: 120% 0; }
  100% { background-position: -120% 0; }
}

@media (max-width: 1440px) {
  .workspace-identity-toolbar,
  .toolbar,
  .manager-ticket-toolbar,
  .ticket-v2-toolbar,
  .hero-command {
    padding: 14px 16px !important;
  }

  .surface-card,
  .record-card,
  .command-panel,
  .dashboard-chart {
    padding: 12px;
  }
}

@media (max-width: 1280px) {
  .main {
    min-width: 0;
  }

  .workspace-identity-toolbar,
  .toolbar,
  .manager-ticket-toolbar,
  .ticket-v2-toolbar {
    align-items: flex-start;
  }

  .ticket-workspace,
  .standard-workspace,
  .asset-workspace,
  .people-workspace,
  .task-workspace,
  .knowledge-workspace,
  .contract-workspace,
  .vendor-workspace {
    max-width: 100%;
  }
}

@media (max-width: 760px) {
  .btn,
  .icon-btn,
  .profile-button {
    min-height: 40px !important;
  }

  .modal-backdrop,
  .detail-backdrop {
    padding: 10px;
  }

  .modal-actions {
    align-items: stretch;
    flex-direction: column-reverse;
  }

  .modal-actions .btn {
    width: 100%;
  }
}

/* V1 release blocker: keep RTL visual order and interaction geometry aligned. */
html[dir="rtl"],
html[dir="rtl"] body,
html[dir="rtl"] #app,
html[dir="rtl"] #login {
  direction: rtl;
}

html[dir="ltr"],
html[dir="ltr"] body,
html[dir="ltr"] #app,
html[dir="ltr"] #login {
  direction: ltr;
}

html[dir="rtl"] input,
html[dir="rtl"] textarea,
html[dir="rtl"] select {
  text-align: right;
}

html[dir="ltr"] input,
html[dir="ltr"] textarea,
html[dir="ltr"] select {
  text-align: left;
}

html[dir="rtl"] .global-search input,
html[dir="rtl"] .modern-select-control input,
html[dir="rtl"] .ticket-conversation-composer textarea {
  text-align: right;
}

html[dir="rtl"] .column-menu,
html[dir="rtl"] .profile-menu,
html[dir="rtl"] .notifications-menu,
html[dir="rtl"] .search-menu,
html[dir="rtl"] .modern-select-options,
html[dir="rtl"] .modal,
html[dir="rtl"] .modal-backdrop .surface-card,
html[dir="rtl"] .confirm-card {
  direction: rtl;
  text-align: right;
}

html[dir="rtl"] .menu-item,
html[dir="rtl"] .modern-select-options button,
html[dir="rtl"] .calendar-popover-task,
html[dir="rtl"] .notification-open {
  text-align: right;
}

html[dir="rtl"] .ticket-v2-more {
  margin-left: 0;
  margin-right: auto;
}

html[dir="rtl"] .ticket-v2-more > div {
  right: auto;
  left: 0;
  direction: rtl;
  text-align: right;
}

html[dir="rtl"] .ticket-v2-more .btn,
html[dir="rtl"] .task-secondary-actions .btn {
  justify-content: flex-start;
}

html[dir="rtl"] .ticket-v2-more .btn[aria-disabled="true"] .badge {
  margin-left: 0;
  margin-right: auto;
}

html[dir="rtl"] .ticket-workspace-list-panel,
html[dir="rtl"] .ticket-v2-list-panel,
html[dir="rtl"] .workspace-list-panel {
  border-right: 0;
  border-left: 1px solid var(--border);
}

html[dir="rtl"] .ticket-v2-right-panel,
html[dir="rtl"] .workspace-side-panel,
html[dir="rtl"] .detail-context-panel {
  border-left: 0;
  border-right: 1px solid var(--border);
}

html[dir="rtl"] #breadcrumbs,
html[dir="rtl"] .breadcrumb,
html[dir="rtl"] .tabs,
html[dir="rtl"] .tab-list,
html[dir="rtl"] .ticket-v2-tabs,
html[dir="rtl"] .ticket-action-bar,
html[dir="rtl"] .top-actions,
html[dir="rtl"] .toolbar {
  direction: rtl;
}

html[dir="rtl"] .record-title,
html[dir="rtl"] .ticket-title,
html[dir="rtl"] .task-title,
html[dir="rtl"] .asset-title,
html[dir="rtl"] .vendor-title,
html[dir="rtl"] .contract-title,
html[dir="rtl"] .document-title,
html[dir="rtl"] .article-body,
html[dir="rtl"] .comment-body,
html[dir="rtl"] .ticket-message p,
html[dir="rtl"] .ticket-description {
  unicode-bidi: plaintext;
}

html[dir="rtl"] .modal-backdrop,
html[dir="ltr"] .modal-backdrop {
  place-items: center;
}

/* QA documented defect PW-013: mobile Employee Portal shell created horizontal overflow at 390px. */
@media (max-width: 480px) {
  html,
  body,
  #app,
  .app,
  .main {
    max-width: 100%;
    overflow-x: hidden;
  }

  .app {
    display: block !important;
    grid-template-columns: 1fr !important;
  }

  .sidebar,
  .main,
  .topbar,
  .topbar-row,
  #content {
    width: 100% !important;
    max-width: 100% !important;
    min-width: 0 !important;
  }

  #content {
    padding-inline: 10px !important;
  }

  .employee-action-grid,
  .employee-dashboard-grid,
  .employee-upcoming-grid,
  .collection-grid,
  .task-stack {
    grid-template-columns: 1fr !important;
    min-width: 0 !important;
  }

  .global-search,
  .top-actions,
  .employee-hero,
  .surface-card {
    min-width: 0 !important;
  }
}

/* Two-step sign-in enrolment. */
.two-factor-panel .settings-page-head {
  align-items: center;
}

.two-factor-actions {
  display: grid;
  gap: 12px;
  justify-items: start;
  max-width: 520px;
}

.two-factor-steps {
  margin: 0;
  padding-inline-start: 20px;
  display: grid;
  gap: 8px;
  color: var(--muted);
  font-size: 14px;
}

.two-factor-secret {
  display: inline-block;
  padding: 3px 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-hover);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  letter-spacing: 1px;
  user-select: all;
}

.two-factor-code {
  display: grid;
  gap: 6px;
  max-width: 280px;
}

/* Secondary sign-in paths. These are escape hatches, not choices to weigh against
   the primary action, so they read as quiet links rather than buttons. */
.auth-link {
  display: block;
  width: 100%;
  margin-top: 14px;
  padding: 4px;
  border: 0;
  background: none;
  color: var(--muted);
  font: inherit;
  font-size: 13px;
  text-align: center;
  text-decoration: underline;
  text-underline-offset: 3px;
  cursor: pointer;
}

.auth-link:hover {
  color: var(--text);
}

/* Shown after a code is requested. The response is identical for unknown
   addresses by design, so this is the only cue that the address may be wrong. */
.auth-no-code {
  margin-top: 10px;
  text-align: center;
}

/* Shown only while no mail transport is configured, so the system can be tried
   before SMTP exists. The server withholds the code once mail is set up. */
.dev-code-box {
  display: grid;
  gap: 6px;
  justify-items: center;
  margin: 12px 0;
  padding: 12px;
  border: 1px dashed var(--warning);
  border-radius: 12px;
  background: color-mix(in srgb, var(--warning) 8%, transparent);
  color: var(--warning);
  font-size: 13px;
  text-align: center;
}

.dev-code-value {
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 26px;
  font-weight: 800;
  letter-spacing: 6px;
  color: var(--text);
  user-select: all;
}

/* SLA Control screen */
.sla-tiles { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 8px; }
.sla-tile { flex: 1 1 150px; display: flex; flex-direction: column; gap: 4px; padding: 14px 16px; border: 1px solid var(--border); border-radius: 12px; background: var(--surface); cursor: pointer; text-align: start; transition: border-color .15s, background .15s; }
.sla-tile:hover { border-color: var(--accent); }
.sla-tile.active { border-color: var(--accent); background: var(--surface-hover); }
.sla-tile-value { font-size: 26px; font-weight: 700; line-height: 1; }
.sla-tile-label { font-size: 13px; color: var(--text-muted); }
.sla-tile.danger .sla-tile-value { color: var(--danger); }
.sla-tile.warning .sla-tile-value { color: var(--warning); }
.sla-tile.info .sla-tile-value { color: var(--info); }
.sla-tile.success .sla-tile-value { color: var(--success); }
.sla-policy-grid { display: flex; flex-wrap: wrap; gap: 14px; }
.sla-policy-field { display: flex; flex-direction: column; gap: 6px; font-size: 13px; color: var(--text-secondary); }
.sla-policy-field input { width: 110px; }
.sla-policy-field small { color: var(--text-muted); }
.sla-filter-row { display: flex; flex-wrap: wrap; gap: 8px; }
.dashboard-sla.info { color: var(--info); }

/* Reports Center */
.report-controls { display: flex; flex-wrap: wrap; gap: 12px; align-items: end; margin-top: 8px; }
.report-controls label { display: flex; flex-direction: column; gap: 6px; font-size: 13px; color: var(--text-secondary); }
.report-controls select, .report-controls input { min-width: 150px; }
.report-controls .report-search { flex: 1 1 220px; }
.report-controls .report-search input { width: 100%; min-width: 200px; }
.report-actions { display: flex; align-items: center; gap: 10px; margin-top: 14px; }
.report-actions-spacer { flex: 1; }
.report-table { width: 100%; border-collapse: collapse; white-space: nowrap; }
.report-table th, .report-table td { padding: 9px 12px; border-bottom: 1px solid var(--line); text-align: start; font-size: 13px; }
.report-table thead th { color: var(--text-muted); font-weight: 600; position: sticky; top: 0; background: var(--surface); }
.report-table tbody tr[data-view] { cursor: pointer; }
.report-table tbody tr[data-view]:hover { background: var(--surface-hover); }

/* Performance rating */
.perf-card-head { display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.perf-score { display: flex; flex-direction: column; align-items: center; padding: 10px 18px; border-radius: 12px; border: 1px solid var(--line); min-width: 110px; }
.perf-score-value { font-size: 30px; font-weight: 800; line-height: 1; }
.perf-grade { font-size: 12px; color: var(--text-muted); margin-top: 4px; }
.perf-score.success { border-color: color-mix(in srgb, var(--success) 40%, var(--line)); } .perf-score.success .perf-score-value { color: var(--success); }
.perf-score.info { border-color: color-mix(in srgb, var(--info) 40%, var(--line)); } .perf-score.info .perf-score-value { color: var(--info); }
.perf-score.warning { border-color: color-mix(in srgb, var(--warning) 40%, var(--line)); } .perf-score.warning .perf-score-value { color: var(--warning); }
.perf-score.danger { border-color: color-mix(in srgb, var(--danger) 40%, var(--line)); } .perf-score.danger .perf-score-value { color: var(--danger); }
.perf-score.muted .perf-score-value { color: var(--text-muted); }
.perf-metric-grid { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 16px; }
.perf-metric { flex: 1 1 120px; display: flex; flex-direction: column; gap: 4px; padding: 12px 14px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); }
.perf-metric-value { font-size: 22px; font-weight: 700; }
.perf-metric-label { font-size: 12px; color: var(--text-muted); }
.perf-grade-badge { display: inline-block; min-width: 26px; text-align: center; padding: 2px 8px; border-radius: 999px; font-weight: 700; font-size: 13px; border: 1px solid var(--line); }
.perf-grade-badge.success { color: var(--success); background: var(--success-soft); }
.perf-grade-badge.info { color: var(--info); background: var(--info-soft); }
.perf-grade-badge.warning { color: var(--warning); background: var(--warning-soft); }
.perf-grade-badge.danger { color: var(--danger); background: var(--danger-soft); }
.perf-grade-badge.muted { color: var(--text-muted); }

/* Sign-in: forgot / first-time link */
.signin-link { display: block; width: 100%; margin-top: 10px; background: none; border: none; color: var(--primary); font-size: 13px; text-decoration: underline; cursor: pointer; padding: 4px; }
.signin-link:hover { color: var(--accent); }
.dev-code-box a.dev-code-value { text-decoration: underline; }

/* Person account status pill */
.account-status-pill { display: inline-block; margin-inline-start: 8px; padding: 2px 10px; border-radius: 999px; font-size: 12px; font-weight: 600; vertical-align: middle; border: 1px solid var(--line); }
.account-status-pill.success { color: var(--success); background: var(--success-soft); border-color: color-mix(in srgb, var(--success) 30%, var(--line)); }
.account-status-pill.warning { color: var(--warning); background: var(--warning-soft); border-color: color-mix(in srgb, var(--warning) 30%, var(--line)); }
.account-status-pill.danger { color: var(--danger); background: var(--danger-soft); border-color: color-mix(in srgb, var(--danger) 30%, var(--line)); }
.account-status-pill.muted { color: var(--text-muted); }